Oki B930dn User Guide (English) - Page 116

SYMPTOM CAUSES SOLUTIONS Unfused or Partially Fused Image - The printed image is not fully fused to the paper and easily rubs off. 1. The paper may be damp. 2. Heavy or unusual paper may be in the tray. 3. The printer may be located in an environment with extreme temperature or humidity. 4. The fuser may be defective. 1. Replace the paper. 2. Replace the paper with an approved paper type then adjust the media type. 3. Verify that the printer is located in an environment with the temperature between 5× and 32× C (41× and 89× F) and the relative humidity between 15% and 85%. Move the printer to a suitable area, away from air conditioning vents, open loading docks, etc. 4. Replace the fuser (in the maintenance kit). Wrinkled Prints The pages are wrinkled, creased, or torn. 1. The paper is not loaded correctly in the appropriate tray. 2. The paper may be in poor condition. 3. The paper may be damp. 4. The fuser may be at the end of its life. 1. Verify that the paper is correctly loaded in the appropriate tray. 2. Replace the paper. 3. Replace the paper. 4. Replace the fuser (contained in the maintenance kit). B930n User's Guide> 120