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Oki B930dn User Guide (English) - Page 122

USING WINDOWS NT 4.0/2000/XP/VISTA/SERVER 2003, The Printer Is Not Printing

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USING WINDOWS NT 4.0/2000/XP/VISTA/SERVER 2003 The Printer Is Not Printing CAUSE VERIFICATION ACTION Incorrect IP address. If LPD spool is set to [On], the print data sent by the user in a single print instruction has exceeded the remaining storage capacity of the destination device. An irrecoverable error has occurred during printing. The data format of the print data to be processed by the printer and that sent by the computer are different. Ask the network administrator to check if the IP address is correct Check the remaining storage capacity of the destination device. Check the error message on the printer Operator Panel. - Set up the correct IP address for the printer. 1. If single print data has exceeded the storage capacity of the destination device, free space on the device, or split the file into smaller ones to keep them below the remaining storage space. 2. If multiple files have exceeded the storage of the destination device, reduce the number of files which can be sent at a time. Switch off the printer, then switch it on again. Disable the output function of Ctrl-D. Unable to obtain the desired print results CAUSE VERIFICATION ACTION The specified print language and that of the print data are different. The printer driver for this printer is not used. (The printer driver of another company is used) Check the specified print language and that of the print data. Check that the printer driver which came with this printer has been selected. Specify the print language consistent with that used in the print data. Select the printer driver which came with this printer. If it does not appear on the selection list, install and select the printer driver. If a printer driver from another maker is used, the printer may not print properly. B930n User's Guide> 126

Section	Page
About This Manual	11
Conventions	12
Safety Notes	13
Printer Orientation	13
Getting to Know Your Printer	14
Front view	14
Rear View	15
Internal Components	16
Turning the Printer On and Off	17
Turning the Printer On	17
Turning the Printer Off	17
Available Printer Drivers	18
Understanding Printing Options	18
Operator Panel Features	18
LCD Display	19
LED Indicators	20
Push buttons	20
Embedded Web Server	21
Driver Printer Properties	22
Paper Usage	26
Standard Paper	27
Special Media Types	28
Paper Tray capacity	30
Available Paper Sizes	30
Unusable Paper	32
System Settings	33
Power Saver Modes	34
Basic Printing Tasks	35
Printing a Configuration Summary	35
Loading Paper	35
Loading Trays 1-4	35
Loading MPF (Tray 5)	38
Loading Tray 6 HCF	39
Printing a Test Page	41
Basic Printing	42
Selecting Paper Size	42
Selecting Number of Copies	42
Collating Copies	42
Setting Orientation	43
Skip Blank Pages	43
Printing in Reverse Order	44
2-Sided Printing	44
Binding Preferences	45
Printing on Special Media	45
Setting Media Types	45
Transparencies	45
Envelopes	47
Postcards	48
Labels	49
Custom Size Paper	51
Tray Settings	52
Source	52
Output Destination	52
Input Tray Linking	53
Output Bin linking	53
Manual Feed	53
Media Check	54
Job Offset	54
Driver Settings	55
Using the Hole Puncher	56
Emptying the Punch Waste Basket	56
Using the Stapler	57
Cancelling/Checking Printing	61
Cancelling Printing	61
Advanced Printing Tasks	62
Cover Pages	62
Separator Page	62
Multiple Pages to Single Sheet (Nup)	62
Booklets	63
Automatically Resize Paper	65
Watermarks	65
Brightness and Contrast	66
Quality	66
E-mail Notifications	66
Job Storage and Secure Printing	67
Stored Jobs	67
Secure Print	67
Proof Print	68
Time Specified Printing	69
Direct PDF Printing	71
Overlays	71
Job Accounting	72
Sending Files	74
Networking	75
SUPPORTED ENVIRONMENT	75
Supported OS and Environment	75
CONFIGURATION	76
IP ADDRESS	76
PRINTER SETUP USING THE EWS	76
PRINTING FROM A WINDOWS COMPUTER	77
OVERVIEW	77
INSTALLATION OF TCP/IP PROTOCOL	78
CONFIGURING AS A NETWORK PRINTER	81
CREATING A SHARED PRINTER	86
OKI LPR	87
PRINTING FROM UNIX	88
FOR PRINTING FROM UNIX	88
SETTING UP THE WORKSTATION	90
Command Format	91
Command Options	91
Command Options	92
JOB NUMBER	93
INQUIRY (LPSTAT)	94
-C OPTION (LPR COMMAND)	95
PRINTING	100
PRINTING FROM A MACINTOSH COMPUTER	100
PRINTING FROM A MACINTOSH COMPUTER	100
SNMP SUPPORT	101
PRECAUTIONS AND LIMITATIONS	101
ON USING TCP/IP	101
PRINTING FROM WINDOWS	102
PRINTING FROM UNIX	102
Installing Consumables	105
Installing the Drum Cartridge	105
Installing the Toner Cartridge	109
Troubleshooting	112
Poor Print Quality	113
No Power	118
Cannot Print	118
Printing is Not Clear	119
Paper Incorrectly Fed	119
Noise	120
Network Troubleshooting	120
USING TCP/IP	120
USING WINDOWS NT 4.0/2000/XP/VISTA/SERVER 2003	122
When Using Unix	123
USING ETHERTALK	125
Error and Warning Messages	128
Maintenance	136
Cleaning the Printer	136
Cleaning the exterior	136
Cleaning the interior	136
When Not in Use for a Long Time	137
Moving the Printer	137
Fuser Unit	142
Caution on Handling the Fuser Unit	142
Replacing the Fuser Unit	142
Transfer Roll Cartridge	144
Caution on Handling the Transfer Roll Cartridge	144
Replacing the Transfer Roll Cartridge	144
Maintenance Kit	145
Clearing Paper Jams	146
Jam Area Locations	146
Jam at A	146
Jam at B	148
Jam at C	150
Jam at D	153
Jam at E	154
Jam at F	157
Jam at G	158
Jam at H	160
Jam at the Stacker Upper Tray	161
Paper Jam in Tray 5 (MPF)	163
Paper Jams in Trays 1-4	164
Paper Jam in Tray 6	167
Installing Accessories	170
Duplex Module	170
Check the contents of the Duplex option	170
Installing the Duplex Module	170
1000 Sheet Feeder or Tandem Tray Module	176
2000 Sheet High Capacity Feeder	181
3500 Sheet Finisher	186
Hard Disk Option	196
Installing the Memory Option and Compact Flash	198

Match case Limit results 1 per page

B930n User’s Guide> 126

USING WINDOWS NT 4.0/2000/XP/VISTA/SERVER 2003

The Printer Is Not Printing

Unable to obtain the desired print results

CAUSE

VERIFICATION

ACTION

Incorrect IP

address.

Ask the network

administrator to

check if the IP

address is

correct

Set up the correct IP address for the

printer.

If LPD spool is set

to [On], the print

data sent by the

user in a single

print instruction

has exceeded the

remaining storage

capacity of the

destination device.

Check the

remaining

storage capacity

of the

destination

device.

1. If single print data has exceeded the

storage capacity of the destination

device, free space on the device, or split

the file into smaller ones to keep them

below the remaining storage space.

2. If multiple files have exceeded the

storage of the destination device,

reduce the number of files which can be

sent at a time.

An irrecoverable

error has occurred

during printing.

Check the error

message on the

printer Operator

Panel.

Switch off the printer, then switch it on

again.

The data format of

the print data to be

processed by the

printer and that

sent by the

computer are

different.

Disable the output function of Ctrl-D.

CAUSE

VERIFICATION

ACTION

The specified print

language and that

of the print data

are different.

Check the

specified print

language and

that of the print

data.

Specify the print language consistent

with that used in the print data.

The printer driver

for this printer is

not used. (The

printer driver of

another company is

used)

Check that the

printer driver

which came with

this printer has

been selected.

Select the printer driver which came

with this printer. If it does not appear on

the selection list, install and select the

printer driver. If a printer driver from

another maker is used, the printer may

not print properly.