Canon PIXMA iP5200R iP5200R Setup Guide - Page 53

Cannot connect to the access point the access point is, not detected

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Cannot connect to the access point (the access point is not detected) Before you proceed to Troubleshooting, confirm the following: • The USB cable is securely connected to the correct port. • The printer driver is already installed. • The printer is turned on. If it is, turn it off and then turn it on again. • There is no barrier or obstacle between the access point and the printer. Although wireless communication between rooms or floors is possible, the wireless communication quality may become poor. The wall must be made of a material that allows radio waves to pass through. If the wall material prevents communication, set the printer in the same room as the access point. • Printing via USB connection is possible. • The firewall feature of security software may prevent proper setup or communication over a network. When setting up the printer for use over a network, disable the firewall of your security software during the setup. If you are using Windows XP Service Pack 1 or earlier and you have Internet Connection Firewall enabled, a dialog box asking you for confirmation to disable the firewall will appear during setup. Click Yes to disable the firewall. When setup is complete, the firewall will be re-enabled automatically. To confirm the version of your Windows XP, see "Confirming the version of Windows XP" on page 62. • When using a router, connect the printer and computer to the LAN side (same network segment). 51

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51
Cannot connect to the access point (the access point is
not detected)
Before you proceed to Troubleshooting, confirm the following:
•
The USB cable is securely connected to the correct port.
•
The printer driver is already installed.
•
The printer is turned on. If it is, turn it off and then turn it on again.
•
There is no barrier or obstacle between the access point and the printer.
Although wireless communication between rooms or floors is possible, the wireless communication
quality may become poor. The wall must be made of a material that allows radio waves to pass through.
If the wall material prevents communication, set the printer in the same room as the access point.
•
Printing via USB connection is possible.
•
The firewall feature of security software may prevent proper setup or communication over a network.
When setting up the printer for use over a network, disable the firewall of your security software during
the setup.
If you are using Windows XP Service Pack 1 or earlier and you have Internet Connection Firewall
enabled, a dialog box asking you for confirmation to disable the firewall will appear during setup. Click
Yes
to disable the firewall. When setup is complete, the firewall will be re-enabled automatically.
To confirm the version of your Windows XP, see “Confirming the version of Windows XP” on page 62.
•
When using a router, connect the printer and computer to the LAN side (same network segment).