Dell EqualLogic PS6210XS EqualLogic Group Manager Administrator s Guide PS Ser - Page 455

Generate and Email Diagnostic Reports Wizard, Welcome

Page 455 highlights

Field Settings SyncRep Replication partner Replica reserve Local reserve Failback partner Status Replication Unreplicated data Replication SyncRep Description If no tags are associated, the system displays No tags assigned. Name of the replication partner. Visible when replication is enabled. Delegated replica reserve capacity for the volume on the replication partner. Visible when replication is enabled on the selected volume. Delegated local reserve capacity for the volume. Visible when replication is enabled on the selected volume. Name of the failback partner. Visible when a recovery volume is selected. Shows if the synchronous replication is in sync, paused, or out of sync. Out of sync status might mean that one of the two pools (SyncActive or SyncAlternate) is showing a different capacity than the other pool. Visible when synchronous replication is enabled. Amount of data that has not been written to the SyncAlternate pool. Visible when synchronous replication (SyncRep) is enabled. Status of replication on the volume Status of SyncRep on the volume Generate and Email Diagnostic Reports Wizard Diagnostic reports are stored on both the FS Series and PS Series arrays. Although both types of diagnostics are run, only the PS Series diagnostic report is emailed automatically to your Dell Technical Support representative. Due to the size of the FS Series diagnostics output, that diagnostic report can be stored only on the array. NOTE: • If you are troubleshooting a problem with a PS Series system and have SupportAssist enabled, SupportAssist might provide a more detailed diagnostic report on the system. Contact Dell Technical Support to find out if SupportAssist could help you. • If you want to make NAS cluster diagnostics available through FTP, you must enable FTP on the NAS cluster. • If you are using SupportAssist and Email Home, before running this wizard run SupportAssist. The wizard consists of the pages that are described in the following sections. Welcome The Welcome page provides an overview of the purpose of the diagnostic report feature. Dell customer support uses diagnostic reports to troubleshoot a problem. You can generate the report before contacting Dell customer support for assistance. If you are working with a support representative when you generate the report, you can associate the report with the number assigned to your support case. All diagnostic types are selected to run on all controllers, enabling your support representative to analyze the most complete diagnostic report for your system. You can limit the diagnostics that are run, but you must run at least one type of diagnostics to generate a report. Reference: GUI Panels, Wizards, and Dialog Boxes 455

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Field
Description
If no tags are associated, the system displays
No tags assigned
.
Settings
Replication partner
Name of the replication partner. Visible when replication is enabled.
Replica reserve
Delegated replica reserve capacity for the volume on the replication
partner. Visible when replication is enabled on the selected volume.
Local reserve
Delegated local reserve capacity for the volume. Visible when replication
is enabled on the selected volume.
Failback partner
Name of the failback partner. Visible when a recovery volume is selected.
SyncRep
Status
Shows if the synchronous replication is in sync, paused, or out of sync.
Out of sync status might mean that one of the two pools (SyncActive or
SyncAlternate) is showing a
different
capacity than the other pool.
Visible when synchronous replication is enabled.
Unreplicated data
Amount of data that has not been written to the SyncAlternate pool.
Visible when synchronous replication (SyncRep) is enabled.
Replication
Replication
Status of replication on the volume
SyncRep
Status of SyncRep on the volume
Generate and Email Diagnostic Reports Wizard
Diagnostic reports are stored on both the FS Series and PS Series arrays. Although both types of diagnostics are run, only the
PS Series diagnostic report is emailed automatically to your Dell Technical Support representative. Due to the size of the FS Series
diagnostics output, that diagnostic report can be stored only on the array.
NOTE:
If you are troubleshooting a problem with a PS Series system and have SupportAssist enabled, SupportAssist might
provide a more detailed diagnostic report on the system. Contact Dell Technical Support to
find
out if SupportAssist could
help you.
If you want to make NAS cluster diagnostics available through FTP, you must enable FTP on the NAS cluster.
If you are using SupportAssist and Email Home, before running this wizard run SupportAssist.
The wizard consists of the pages that are described in the following sections.
Welcome
The Welcome page provides an overview of the purpose of the diagnostic report feature.
Dell customer support uses diagnostic reports to troubleshoot a problem. You can generate the report before contacting
Dell customer support for assistance. If you are working with a support representative when you generate the report, you can
associate the report with the number assigned to your support case.
All diagnostic types are selected to run on all controllers, enabling your support representative to analyze the most complete
diagnostic report for your system. You can limit the diagnostics that are run, but you must run at least one type of diagnostics to
generate a report.
Reference: GUI Panels, Wizards, and Dialog Boxes
455