Dell PowerEdge R750xa EMC Installation and Service Manual - Page 185

Using system diagnostics, Dell Embedded System Diagnostics

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Table 59. Drive indicator codes (continued) Drive status indicator code Condition NOTE: The drive status indicator remains off until all drives are initialized after the system is powered on. Drives are not ready for removal during this time. Blinks green, amber, and then powers off Blinks amber four times per second Blinks green slowly Solid green Blinks green for three seconds, amber for three seconds, and then powers off after six seconds Indicates that there is an unexpected drive failure. Indicates that the drive has failed. Indicates that the drive is rebuilding. Indicates that the drive is online. Indicates that the rebuild has stopped. Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss. If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue. Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ● Repeat tests ● Display or save test results ● Run thorough tests to introduce additional test options to provide extra information about the failed device(s) ● View status messages that inform you if tests are completed successfully ● View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1. When the system is booting, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics start executing the tests on all the detected devices. Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics (ePSA) if your system does not boot. Steps 1. When the system is booting, press F11. 2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics. 3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics. System diagnostics and indicator codes 185

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Table 59. Drive indicator codes (continued)
Drive status indicator code
Condition
NOTE:
The drive status indicator remains off until all drives are
initialized after the system is powered on. Drives are not ready
for removal during this time.
Blinks green, amber, and then powers off
Indicates that there is an unexpected drive failure.
Blinks amber four times per second
Indicates that the drive has failed.
Blinks green slowly
Indicates that the drive is rebuilding.
Solid green
Indicates that the drive is online.
Blinks green for three seconds, amber for three seconds,
and then powers off after six seconds
Indicates that the rebuild has stopped.
Using system diagnostics
If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The
purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the
issue.
Dell Embedded System Diagnostics
NOTE:
The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)
diagnostics.
The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to:
●
Run tests automatically or in an interactive mode
●
Repeat tests
●
Display or save test results
●
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
●
View status messages that inform you if tests are completed successfully
●
View error messages that inform you of issues encountered during testing
Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
Steps
1.
When the system is booting, press F10.
2.
Select
Hardware Diagnostics
→
Run Hardware Diagnostics
.
The
ePSA Pre-boot System Assessment
window is displayed, listing all devices detected in the system. The diagnostics
start executing the tests on all the detected devices.
Running the Embedded System Diagnostics from Boot Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1.
When the system is booting, press F11.
2.
Use the up arrow and down arrow keys to select
System Utilities
>
Launch Diagnostics
.
3.
Alternatively, when the system is booting, press F10, select
Hardware Diagnostics
>
Run Hardware Diagnostics
.
System diagnostics and indicator codes
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