HP LaserJet M1319 HP LaserJet M1319 MFP Series - Software Technical Reference - Page 192

E-mail, HP Scan, Send To, Mail Recipient - mfp troubleshooting

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Table 6-7 Devices installed by the printing-system software in Windows 2000, Windows XP, and Windows Vista Device by type Device Imaging devices ● HP LaserJet M1319 MFP Universal Serial Bus controllers ● HP LaserJet M1319 MFP FAX ● HP LaserJet M1319 MFP EWS ● HP MS (Windows XP) ● USB Composite Device E-mail If e-mail messages fail to be sent, try following these steps: 1. Open Windows Microsoft Explorer or Internet Explorer and navigate to the file. 2. Right-click the file, select Send To, and then click Mail Recipient. If this method fails, check the MAPI mail setup. The MAPI setup is a third-party issue. HP Scan The following are a few simple steps you can take to improve copy and scan quality. ● Use high-quality originals. ● Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear images. ● Adjust the software settings according to how you plan to use the scanned page. ● If the product frequently feeds more than one page at a time, the separation pad might need to be replaced. Contact HP Customer Care. ● Use or make a carrier sheet to protect the originals. For more detailed information about troubleshooting HP Scan problems, see the HP LaserJet M1319 MFP Series User Guide. 176 Chapter 6 Engineering details ENWW

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Table 6-7
Devices installed by the printing-system software in Windows 2000, Windows XP, and Windows
Vista
Device by type
Device
Imaging devices
●
HP LaserJet M1319 MFP
Universal Serial Bus controllers
●
HP LaserJet M1319 MFP FAX
●
HP LaserJet M1319 MFP EWS
●
HP MS (Windows XP)
●
USB Composite Device
E-mail
If e-mail messages fail to be sent, try following these steps:
1.
Open Windows Microsoft Explorer or Internet Explorer and navigate to the file.
2.
Right-click the file, select
Send To
, and then click
Mail Recipient
.
If this method fails, check the MAPI mail setup. The MAPI setup is a third-party issue.
HP Scan
The following are a few simple steps you can take to improve copy and scan quality.
●
Use high-quality originals.
●
Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear
images.
●
Adjust the software settings according to how you plan to use the scanned page.
●
If the product frequently feeds more than one page at a time, the separation pad might need to be
replaced. Contact HP Customer Care.
●
Use or make a carrier sheet to protect the originals.
For more detailed information about troubleshooting HP Scan problems, see the
HP LaserJet M1319
MFP Series User Guide
.
176
Chapter 6
Engineering details
ENWW