HP OmniBook xt6200 HP Omnibook xt6200 & vt6200 Notebook PCs - Corporate Ev - Page 134
Memory Problems, Modem Problems
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Troubleshooting and Maintenance Troubleshooting Your Computer Memory Problems If a message says you are out of memory • Make sure drive C is not running low on free space. • If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help: click Start, Help (or Help and Support). • Third-party memory cards have not been tested by HP for use with the computer. • Test your computer's memory with the e-Diagtools diagnostics. See "Testing the Hardware" on page 146. If memory doesn't increase after adding RAM • Make sure your computer is using only PC2100 DDR-266 or higher memory (RAM) modules. If the computer beeps but doesn't start after adding RAM • You installed an incompatible type of RAM. Remove the module. Modem Problems If the modem seems slow • Check for excess static or noise on a line reduces the overall transmission speed. If necessary, contact your telephone company about fixing this type of problem. • If you're dialing internationally, line noise is often a problem that's difficult or impossible to eliminate. • If you have call-waiting, disable it-your telephone company can provide instructions. It can cause symptoms similar to static. • Eliminate extra connections in the line. If possible, connect directly to the wall jack. • Try another telephone line, preferably one normally used for a fax machine or modem. 134 Corporate Evaluator's Guide