HP Pavilion xu100 HP OmniBook 500 - Reference Guide Revision 3 - Page 120

Troubleshooting and Maintenance Troubleshooting Your Computer Memory problems If a message says you are out of memory • Make sure drive C is not running low on free space. • If you're using Windows 98, use the Memory Troubleshooter in Windows Help: click Start, Help. • If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help: click Start, Help (or Help and Support). • Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your computer's memory with the e-Diagtools diagnostics-see "Testing the Hardware" on page 133. If memory doesn't increase after adding RAM • Make sure your computer is using only PC-100 or higher RAM modules. Modem problems If the modem seems slow • Check for excess static or noise on the line, which reduces the overall transmission speed. If necessary, contact your telephone company about fixing this type of problem. • If you're dialing internationally, line noise is often difficult or impossible to eliminate. • If you have call-waiting, disable it-your telephone company can provide instructions. • Eliminate extra connections in the line. If possible, connect directly to the wall jack. • Try another telephone line, preferably one normally used for a fax machine or modem. 120 Reference Guide