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- HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 1
Service and Technical Reference Guide HP Workstation xw3100 Second Edition Document Part Number: 338611-001 October 2003 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 2
of life. Ä CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Service and Technical Reference Guide HP Workstation xw3100 Second Edition (October 2003) Document Part Number: 338611-001 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 3
System 1.1 Installing or Upgrading Device Drivers 1-1 1.2 Creating an Emergency Repair Diskette 1-1 1.2.1 Windows 2000 1-1 1.3 Using the Emergency Repair Diskette 1-2 1.3.1 Windows 2000 1-2 1.4 Converting to NTFS 1-2 1.4.1 Windows 2000 1-2 1.4.2 Windows XP Professional 1-2 1.5 HP Software - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 4
Cleaning the Mouse 4-5 4.4 Service Considerations 4-6 4.4.1 Power Supply Fan 4-6 4.4.2 Tools and Software Requirements 4-6 4.4.3 Screws 4-6 4.4.4 Cables and Connectors 4-7 4.4.5 Hard Drives 4-7 4.4.6 Lithium Coin Cell Battery 4-7 Service and Technical Reference Guide, xw3100 338611-001 iv - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 5
Supply 5-31 A Connector Pin Assignments B Power Cord Set Requirements C POST Error Messages D Troubleshooting Without Diagnostics E System Board and Riser Board Reference Designators F Memory G Ultra ATA Drive Guidelines and Features Index Service and Technical Reference Guide, xw3100 338611 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 6
Contents vi 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 7
system needs access to the appropriate software drivers for the devices. The I386 directory and its subdirectories provide the HP- or Compaq-specific integration of the operating system for the workstation model and include device drivers supported by Windows 2000. When prompted for the I386 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 8
including device drivers ■ Configuration Record ■ Online Safety & Comfort Guide ■ Enhanced HP Insight Personal Edition (Diagnostics for Windows) ■ DMI Support ■ Power Management with energy saver features ■ Security Management tools ■ Software Support Management tools 1-2 338611-001 Service and - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 9
these files, in English and selected other languages, in one of three ways: ■ Support Software CD ■ HP web site at www.hp.com ■ Restore Plus! CD, supplied with many models ✎ Additional HP software may be required in certain situations. Service and Technical Reference Guide, xw3100 338611-001 1-3 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 10
Installing the Operating System 1-4 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 11
not be available on all HP products. 2.1 Power-On Self-Test (POST) POST is a series of diagnostic tests that runs automatically when the system is turned on. POST checks the following items to ensure that the workstation is functioning properly: ■ Keyboard ■ Memory modules ■ Diskette drives ■ All - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 12
for processor, graphics, memory, audio, Network Server Mode, which allows the workstation to boot the operating system when the power workstations. ■ Execute self-tests on a specified IDE (ATA) hard drive (when supported by the drive). 2-2 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 13
the workstation. If you are in Windows, click workstation power OFF while the ROM is saving your F10 Computer Setup changes because the CMOS could become corrupted. It is safe to turn off all power to the workstation after you exit the F10 Setup screen. Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 14
Restore for DiskOnKey is supported. Restores system configuration from a diskette. Save/Restore for DiskOnKey is supported. Restores factory default Type (continued) ATAPI LS-120 Emulation Options (continued) None (treated as Other). 2-4 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 15
set to User. Multisector the workstation will restart. Manually, turn the workstation off supported on select models. Storage (continued) Options (continued) Secondary IDE Controller * Allows you to enable or disable the secondary IDE/ATA controller. Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 16
DMA Transfers Allows you to control how BIOS disk I/O requests are serviced. When "Enable" is selected, the BIOS will service all disk I/O requests with DMA data transfers. When "Disable" is selected, C (if any devices are attached). 2-6 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 17
been removed. Setup Password requires that the setup password be entered to boot the workstation if the sensor detects that the cover has been removed. This feature is supported on select models only. *Option supported on select models. Service and Technical Reference Guide, xw3100 338611-001 2-7 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 18
to become inaccessible. Only restore a previously saved MBR ifyou are confident that the current bootable disk's MBR has been corrupted or infected with a virus. *Option supported on select models. 2-8 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 19
network controllers (some models). Enables/disables the workstation's ability to boot from an operating system installed on a network server. (Feature available on NIC models only; the network ID entry. *Option supported on select models. Service and Technical Reference Guide, xw3100 338611-001 2-9 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 20
power to your workstation using the switch on a power strip, you will not be able to use the suspend/sleep feature or the Remote Management features. * Available on select models. **These options should be used by advanced users only. 2-10 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 21
of memory AND the system has 64 KB or less of RAM. NIC Option ROM Download (enable/disable). The BIOS contains an embedded NIC option ROM to allow the unit to boot through the network These options should be used by advanced users only. Service and Technical Reference Guide, xw3100 338611-001 2-11 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 22
. PCI SERR# generation. ECC support allows hardware-based error correction for ECC-capable memories. Device options Allows you to set: C1 Halt Disconnect.* Enabled by default on select models. Allows user to disconnect Front Side Bus during idle time to reduce power consumption. Printer mode (bi - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 23
steps: 1. Close all Windows applications. 2. Install the Diagnostics for Windows utility: ❏ In Windows XP, select Start > Setup Software icon. Select Diagnostics for Windows > Next button, then follow the instructions on the screen. Service and Technical Reference Guide, xw3100 338611-001 2-13 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 24
the installation of Diagnostics for Windows. ✎ If you want to upgrade an existing version of Diagnostics for Windows installed on the workstation, visit http://www.hp.com/support/files and click on an applicable product. Locate the desired software and download the latest version. Execute the - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 25
a log of tests for each device. ❏ Error-Displays any errors that occurred during device testing. The window lists the device being tested, the type and number of errors, and the error code. ■ Help-Contents, How to use Help, About Service and Technical Reference Guide, xw3100 338611-001 2-15 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 26
Diagnostic Tests in Diagnostics for Windows To run diagnostic tests: 1. Click Start > HP Information Center > Diagnostics for Windows. Alternately, you can access Diagnostics for Windows via the control panel. The screen displays the overview of the workstation hardware and software. Five tabs - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 27
sessions. This utility allows the resolution of problems without taking the workstation offline and assists in maximizing the workstation availability. The information obtained by the utility is useful in troubleshooting system problems, and streamlines the service process by enabling quick and easy - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 28
on some workstations and is available through a SoftPaq at http://www.hp.com under Support and Drivers. 2.5.1 Installing or Upgrading Remote Diagnostics Enabling Agent 1. Visit http://www.hp.com/support/files and click on the applicable product. 2. Locate the appropriate software and download the - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 29
making backup copies of data files. 2.7 Restoring the Software The Windows operating system and software can be restored to its original state by using the Restore CD. See the Restore CD for complete instructions on using this feature. Service and Technical Reference Guide, xw3100 338611-001 2-19 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 30
Computer Setup Utilities and Diagnostic Features 2-20 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 31
✎ Support for specific features described in this guide may vary by model or software version. 3.1 Initial Configuration and Deployment HP workstations come software, configuration management and troubleshooting, and power management. Service and Technical Reference Guide, xw3100 338611-001 3-1 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 32
the system BIOS settings. To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in the lower-right corner of the HP logo screen. Follow the instructions on the screen to continue the process. The default boot order is a BIOS configuration setting - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 33
HP Proactive Notification program uses the Subscriber's Choice Web site to proactively and automatically: ■ Send you Product Change Notification (PCN) emails informing you of hardware and software changes to most workstations, up to 60 days in advance. Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 34
This is important to ensure the operating integrity of the workstation. Should you need or want to upgrade your ROM, you may: ■ Order an upgraded ROMPaq™ diskette from HP. ■ Download the latest ROMPaq images from http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be sure to establish - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 35
enough support to power off. 9. Turn the power on again to restart the workstation network mode. Num, Caps, Green On Scroll Lock ✎ Diagnostic lights do not flash on USB keyboards. Boot Block ROM Flash successful. Turn power off, then on to reboot. Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 36
the instructions on the screen. System Software Manager (SSM) may also be used to distribute setup configurations to multiple workstations. For more information, see http://www.hp.com/go/ssm. 3.3.11 Dual-State Power Button With Advanced Configuration and Power Interface (ACPI) enabled for Windows - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 37
the power consumption when not being used. Instructions for using the energy saving features of the workstation are located in the "Power Management" section below. The power management feature is compatible with operating systems and environments that support APM1.2. This means that users in - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 38
installing the latest support software easier. You can download the software from http://www.hp.com/support. The Web site contains the latest device drivers, utilities, and flashable ROM images needed to run the latest Microsoft Windows operating system on your HP workstation. 3.3.15 Building Blocks - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 39
existing tools. HP also offers several specific hard drives. This feature is available on select models only. From the Computer Setup Utilities (F10) menu. ✎ Support for security features may vary depending on your specific workstation configuration. Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 40
the workstation to a fixed object. Install a lock in the security loop to prevent unwanted configuration changes or component removal. ✎ Support for security features may vary depending on your specific workstation configuration. 3-10 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 41
, click File > Save Changes and Exit. Entering a Power-On Password To enter a power-on password, complete the following steps: 1. Turn on or restart the workstation. If you are in Windows, click Start > Shut Down > Restart the Computer. Service and Technical Reference Guide, xw3100 338611-001 3-11 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 42
Security options in Computer Setup. Deleting a Power-On or Setup Password 1. Turn on or restart the workstation. If you are in Windows, click Start > Shut Down > Restart the Computer. To delete the setup password, run Computer Setup. 3-12 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 43
the Enter key. ✎ Refer to "National Keyboard Delimiter Characters" for information about the alternate delimiter characters. The power-on password and setup password may also be changed using the Security options in Computer Setup. Service and Technical Reference Guide, xw3100 338611-001 3-13 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 44
your password, you cannot access the workstation. Refer to the "Troubleshooting" section of this guide for instructions on clearing passwords. 3.4.4 DriveLock DriveLock is an industry-standard security feature that prevents unauthorized access to the data on specific hard drives. DriveLock has been - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 45
support. For users with less stringent security requirements, HP does not recommend enabling DriveLock. Users in this category include personal users or users end users, system administrators are able to restrict users from enabling DriveLock. Service and Technical Reference Guide, xw3100 338611- - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 46
. Workstations ship with the Smart Cover Lock in the unlocked position. Ä CAUTION: For maximum cover lock security, be sure to establish a setup password. The setup password prevents unauthorized access to the Computer Setup utility. 3-16 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 47
on or restart the workstation. If you are in Windows, click Start > workstation cover. You will need the key in any of the following circumstances: ■ Power outage ■ Startup failure ■ PC component failure (such as processor or power supply Service and Technical Reference Guide, xw3100 338611-001 3-17 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 48
To enable MBR Security, complete the following steps: 1. Turn on or restart the workstation. If you are in Windows, click Start > Shut Down > Restart the Computer. 2. Press the F10 key as key to enter Setup to configure MBR Security. 3-18 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 49
also sends a fault notice to the network management application. 3.6.1 Drive Protection System The Drive Protection System (DPS) is a diagnostic tool built into the hard drives installed in select HP workstations. DPS is designed to help diagnose problems that might result in unwarranted hard drive - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 50
feature that tracks the internal temperature of the workstation. This feature displays a warning message when the normal range is exceeded, which gives you time to take action before internal components are damaged or data is lost. 3-20 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 51
service. Ä CAUTION: When the workstation is plugged into an AC power source voltage is always applied to the system board. You must disconnect the power cord from the power source before opening the workstation than the one shown above. Service and Technical Reference Guide, xw3100 338611-001 4-1 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 52
reducing its life expectancy. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters assemblies in protective packaging or conductive foam. 4-2 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 53
at static-free work areas. ■ Turn off power and input signals before inserting and removing connectors or workstations with ground cord of one-megohm +/- 10% resistance ■ Static-dissipative table or floor mats with hard tie to ground ■ Field service kits Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 54
quickly and not leave a residue. ■ After cleaning, always wipe the unit with a clean, lint-free cloth. ■ Occasionally clean the air vents on the workstation. Lint and other foreign matter can block the vents and limit the airflow. 4-4 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 55
to the keys. This tool is available through many electronic supply outlets. Ä CAUTION: Never remove a wide leveled key (like Mouse Before cleaning the mouse, ensure that the power to the workstation is turned off. ■ Clean the mouse ball Service and Technical Reference Guide, xw3100 338611-001 4-5 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 56
the Chassis, Routine Care, and Disassembly Preparation 4.4 Service Considerations Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the workstation. 4.4.1 Power Supply Fan The power supply fan is a variable-speed fan based on the - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 57
workstation provides power to the real-time clock and has a minimum lifetime of about three years. See the appropriate removal and replacement chapter for the chassis you are working on in this guide for instructions household waste. Service and Technical Reference Guide, xw3100 338611-001 4-7 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 58
Identifying the Chassis, Routine Care, and Disassembly Preparation 4-8 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 59
remove it, noting its position and routing. Keep all screws with the units removed. Ä CAUTION: The screws used in the workstation are of different thread sizes and lengths; using the wrong screw in an application may damage the unit. Service and Technical Reference Guide, xw3100 338611-001 5-1 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 60
in any of the following circumstances: ■ Power outage ■ Startup failure ■ Processor or power supply failure ■ Lost password 1. Using the workstation is oriented as shown. Then, secure the lock in place with the two tamper-proof screws. 5-2 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 61
the drive cage to its upright position 1. 5. Slide the hood sensor switch towards the inside of the workstation 2. 6. Disconnect the hood sensor cable from the system board 3. To install the hood sensor, reverse the removal procedure. Service and Technical Reference Guide, xw3100 338611-001 5-3 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 62
may be used to secure the workstation access panel to the chassis and, at the same time, secure the workstation to a fixed object. ✎ The workstation is cable-lock compatible, but HP does not offer the lock as an after market product. 5-4 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 63
Removal and Replacement Procedures 5.4.2 Padlock A padlock may be used by itself to secure the access panel to the workstation chassis. A padlock may also be used with a security cable to secure the workstation to a fixed object. I Service and Technical Reference Guide, xw3100 338611-001 5-5 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 64
outlet. 2. Pull up and hold open the latch on the top of the workstation 1. 3. Slide the workstation cover 2 back about 0.5inch (1.3 cm), then lift it off the unit. To install the workstation cover, reverse the removal procedure. 5-6 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 65
5.1). 2. Remove the workstation access panel (Section 5.5). 3. Pull up on the three release tabs 1 on the top of the bezel, then pull the front bezel away from the chassis 2. To reinstall the front bezel, reverse the removal procedure Service and Technical Reference Guide, xw3100 338611-001 5-7 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 66
and Replacement Procedures 5.7 Front Drive Bezels 1. Prepare the workstation for disassembly (Section 5.1). 2. Remove the workstation access panel (Section 5.5). 3. Remove the front bezel a bezel blank, reverse the removal procedure. 5-8 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 67
upgrading the memory, it is important to use memory modules with gold metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other. Ä CAUTION: Static electricity can damage the electronic components of the workstation or optional cards - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 68
to the expansion cards. 5. Grasp the expansion card cage by the green labels (the cage in the workstation has two spots marked 1) and pull it straight up from the chassis. To install the card cage, reverse the removal procedures. 5-10 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 69
workstation access panel (Section 5.5). 4. Remove the expansion card cage (Section 5.9). 5. Remove the three screws that secure the riser card to the expansion card cage, then remove the card. To install the riser card, reverse the removal procedure. Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 70
in a vacant socket, release the slot cover retention latch 1 that secures the PCI slot covers by rotating the latch outwards (the latch in the workstation has a green label on it marked 2). 7. Remove the slot cover by sliding it out 2. 5-12 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 71
the Smart Cover Lock, use Computer Setup to unlock the lock (Section 5.2). 2. Prepare the workstation for disassembly (Section 5.1). 3. Remove the workstation access panel (Section 5.5). 4. Lift the green lever to unlock the AGP card. Service and Technical Reference Guide, xw3100 338611-001 5-13 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 72
to the system board as needed. 12. Replace the workstation cover. 13. If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock and enable the Smart Cover Sensor. 14. Reconfigure the workstation, if necessary. 5-14 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 73
workstation supports up to three drives. This Section describes the procedure for replacing or upgrading the storage drives. A Torx T-15 screwdriver is needed to remove and install the guide files. 5.10.1 Extra Screws The following spare guide screws are included with the chassis (located inside) - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 74
the type and size of the storage device installed in the workstation, run power cables from the drive. The other end of the cables should remain connected to the system board. 7. Return the Easy Access drive bay to the down position. 5-16 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 75
toward the front of the drive cage, then lift the drive out of the workstation. To replace the drive: 1. Install two guide screws in the lower holes on each side of the drive. Ä CAUTION: to remove and re-install the guide screws. Service and Technical Reference Guide, xw3100 338611-001 5-17 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 76
the down position. Be sure not to pinch the cables in the chassis when lowering the Easy Access drive bay. 6. Replace the front bezel and workstation access panel. 5-18 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 77
out of the workstation. ✎ When replacing the drive, transfer the four screws from the old drive to the new one. The screws take the place of drive rails. You will need a Torx T-15 screwdriver to remove and re-install the guide screws. Service and Technical Reference Guide, xw3100 338611-001 5-19 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 78
the J-slots. Insert the guide screws into the J-slots, then slide the drive toward the back of the drive cage until it locks into place. 11. Connect the power and data cables. 12. Replace the front bezel and workstation access panel. 5-20 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 79
the workstation access panel (Section 5.5). 4. Remove the front bezel (Section 5.6). 5. Raise the Easy Access drive bay to the upright position. 6. Disconnect the power cable and signal cable from the back of the drive. Disconnecting Cables from the Hard Drive Service and Technical Reference Guide - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 80
drive to the new one. The screws take the place of drive rails. You will need a Torx T-15 screwdriver to remove and re-install the guide screws. 5-22 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 81
11 Front I/O Devices 1. Prepare the workstation for disassembly (Section 5.1). 2. Remove the workstation access panel (Section 5.5). 3. Disconnect the two I/O device cables from the system board: the front USB cable pair and the front audio cable. 4. Remove the power supply from the chassis (Section - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 82
. 5. Squeeze the switch holder retaining clips together at the front of the chassis 1 and push the switch assembly out of the chassis 2. To install the power switch assembly, reverse the removal procedure. 5-24 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 83
system board tray handle 1 to release the latch and slide the system board tray towards the front of the workstation 2 to free it from the back of the chassis. To install the system board with its tray, reverse the removal procedures. Service and Technical Reference Guide, xw3100 338611-001 5-25 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 84
battery holder on the system board. 4. Carefully pull the cable bundle out of the way to access the battery. 5. Depending on the type of battery holder on your system board, complete the following instructions to replace the battery: 5-26 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 85
in the proper position. 4. Replace the workstation cover or access panel. 5. Plug in the workstation and turn on power to the workstation. 6. Reset the date and time, your passwords, and any special system setups, using Computer Setup. Service and Technical Reference Guide, xw3100 338611-001 5-27 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 86
Removal and Replacement Procedures 5.14.2 Type 2 Battery Holder 1. To release the battery from its holder, squeeze the been replaced, use the following steps to complete this procedure. 4. Replace the workstation cover or access panel. 5-28 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 87
workstation and turn on power to the workstation. Reset the date and time, your passwords, and any special system setups, using Computer Setup. 5.15 Processor and Heatsink 1. Prepare the workstation panel and reconnect the workstation. Service and Technical Reference Guide, xw3100 338611-001 5-29 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 88
Remove the workstation access panel (Section 5.5). 3. Rotate the drive cage to its upright position. 4. Remove the expansion card cage (Section 5.9). 5. Disconnect the speaker wire from the system board. 6. Carefully cut the cable tie that secures the speaker cable to the power supply cable bundle - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 89
chassis panel to the chassis 1, the pull the rear chassis panel straight back 2 to remove it from the chassis. 8. Slide the power supply out the back of the workstation 3. To install the power supply, reverse the removal procedure. Service and Technical Reference Guide, xw3100 338611-001 5-31 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 90
Removal and Replacement Procedures 5-32 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 91
1 (Center) 2 (Shield) Signal Data Ground Ethernet RJ-45 Connector and Icon Pin Signal 1 (+) Transmit Data 2 (-) Transmit Data 3 (+) Receive Data 4 Unused 5 Unused 6 (-) Receive Data 7 Unused 8 Unused Service and Technical Reference Guide, xw3100 338611-001 A-1 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 92
Signal Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Send Clear to Send Ring Indicator A-2 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 93
and Icon (1/8" miniphone) 1 23 Pin 1 (Tip) 2 (Ring) 3 (Shield) Signal Audio Power Ground Headphone Connector and Icon (1/8" miniphone) 1 23 Pin 1 (Tip) 2 (Ring) 3 (Shield 5 Mode 6 Not Used Pin Signal 7 Not Used 8 Not Used Service and Technical Reference Guide, xw3100 338611-001 A-3 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 94
Ground 31 INTRQ 32 IOCS16 33 DA1 34 PDIAG (cable detect) 35 DA0 36 DA2 37 CS1FX 38 CS3FX 39 DASP 40 Ground A-4 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 95
Accelerated Graphics Port (AGP) Connector Connector Pin Assignments Pin Signal A 1 +12 V 2 TYPEDET# 3 Reserved 4 USB- 5 Ground 6 INTA# 7 RST # Vddq AD14 AD12 Ground AD10 AD8 Vddq AD_STB0 AD7 Ground AD5 AD3 Vddq AD1 VREFCG Service and Technical Reference Guide, xw3100 338611-001 A-5 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 96
6 +5 V 7 GND 8 POK 9 +5 Vaux 10 +12 V 1 Pin Signal 11 +3.3 V 12 -12 V 13 GND 14 PSON 15 GND 4-Pin Power (for CPU) Connector and Icon Pin Signal 1 GND 2 GND 3 +12 V 4 -12 V Pin Signal 16 GND 17 GND 18 -5 V 19 +5 V 20 +5 V A-6 338611-001 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 97
power cord set received with the workstation meets the requirements for use in the country where you purchased the equipment. Power workstation. For more information on power cord set requirements, contact your authorized HP dealer, reseller, or service required by each country's power system. 4. The - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 98
number in accordance with the Japanese Dentori Law. Flexible cord must be Type VCT or VCTF, 3-conductor, 1.0 mm2 conductor size. Wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7A, 125V) configuration. B-2 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 99
SafePost. If the expansion card does not respond, replace the card. Run Computer Setup (F10 Setup). Set the date and time under Control Panel or in F10 Setup depending on the operating system. If the problem persists, replace the RTC battery. Service and Technical Reference Guide, xw3100 C-1 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 100
Replace memory module if problem persists. Reseat the processor in its socket. If the processor does not respond, replace it. Verify proper memory module type. Try another memory socket. Replace memory with a module conforming to the SPD standard. C-2 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 101
Network Interface Card Interrupt Conflict 417-Network Interface card workstation cards. Clear CMOS. Reconfigure card resources and/or run Computer Setup (F10 Setup). Reset the IRQ. Reset the IRQ. Unplug AC power cord, wait 5 seconds, then reboot unit. Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 102
type. 610-External Storage Device Failure External tape drive not connected. 611-Primary Floppy Port Address Assignment Conflict Configuration error. Recommended Action Reseat the graphics card attach monitor to video port 1, cards. Clear CMOS. C-4 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 103
card resources and/or run Computer Setup (F10 Setup).Run Computer Setup or Windows utilities. Turn off unit, disconnect the power cable from the power source, open the workstation chassis and attach serial port cable to the system board. Service and Technical Reference Guide, xw3100 C-5 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 104
workstation air vents are not blocked and cooling fan is running. Verify processor speed selection. Replace the processor. Replace the system board. Upgrade BIOS to proper version. Run Computer Setup and save the MBR of the current bootable disk. C-6 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 105
to be entered, download from http://www.hp.com and run SP5572.EXE (SNZERO.EXE). Run Computer Setup and try to enter serial number under Security, System ID, then save changes. Replace the memory module. Run Computer Setup and Diagnostic utilities. Service and Technical Reference Guide, xw3100 C-7 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 106
POST Error Messages C-8 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 107
information and tools, go to www.hp.com/support. Support resources include web-based troubleshooting tools, technical knowledge databases, driver and path downloads, online communities, and proactive notification services. Troubleshooting Checklist This section describes some simple, preliminary - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 108
Troubleshooting Without Diagnostics Solving Minor Problems Solving Minor Problems Problem Cause Possible Solution Workstation appears locked up and will not turn off when the power button is pressed. Software control of the power switch is not functional. 1. Press and hold the power button - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 109
properly connected to the system board. 4. If the 3.3 V_aux light on the system board is on, then replace the power button harness. 5. If the 3.3 V_aux light on the system board is off, then replace the power supply. 6. Replace the system board. Service and Technical Reference Guide, xw3100 D-3 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 110
Troubleshooting Without Diagnostics Solving Power Supply Problems Solving Power Supply Problems Problem Cause Power supply shuts down intermittently. Voltage selector switch on rear of workstation chassis not switched to correct line voltage. Power supply fault. Workstation powered off - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 111
a 1.44-MB diskette, type the following command at the MS-DOS prompt: FORMAT A: /F:1440 In Windows 2000 and Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. Service and Technical Reference Guide, xw3100 D-5 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 112
usage of bad sectors. If necessary, reformat the hard disk. In Windows 2000 and Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. Check cable connections. D-6 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 113
a driver problem. If it is not listed, the probable cause is a hardware problem. 3. If this is a newly installed drive, enter Setup and try adding a POST delay under Advanced > Power-On. files for the appropriate operating system if necessary. Service and Technical Reference Guide, xw3100 D-7 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 114
on the front of the workstation. See Appendix C "POST Error Messages". 1. Attempt the normal Windows "Shut Down" procedure. 2. Press the power button for four or more seconds to turn off the power. 3. Restart the workstation using the power button. D-8 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 115
Solving Display Problems Troubleshooting Without Diagnostics Solving Display Problems Problem Cause Solution Blank screen (no video). The cable connections are not correct. Check the cable connections from the monitor to the workstation and to the electrical outlet. Screen blanking utility - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 116
and contrast controls. Check that the graphics cable is securely connected to the graphics card and the monitor. Install the video drivers included in the upgrade kit. Change requested resolution. 1. Be sure the monitor cable is securely connected to the workstation. 2. In a two-monitor system or if - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 117
of the graphics card. Certain typed symbols do not appear correct. The font you are using does not support that particular symbol. Solution Lower brightness and/or contrast settings. 1. Select the monitor's Auto-Adjustment option in the monitor's on-screen display menu. 2. Manually synchronize - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 118
. Press the power button to resume from standby mode. Ä CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the workstation will shut down and you will lose your data. D-12 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 119
Troubleshooting Without Diagnostics Solving Audio Problems (Continued) Problem or use the multimedia device properties to manually switch the audio signal from analog to mode. Sound cuts in and out. Workstation appears to be locked up while Service and Technical Reference Guide, xw3100 D-13 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 120
. Reconnect all cables. Install the correct printer driver for the application. Reconnect all cables. Reset the printer by turning it off for one minute, then turn it back on. 1. Check the paper tray and refill it if it is empty. 2. Select online. D-14 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 121
Troubleshooting Without Diagnostics Solving Keyboard and Mouse Problems Solving Keyboard Problems Problem Cause Solution Keyboard commands and typing are not recognized by the workstation. Keyboard connector is not properly connected. 1. Turn off the workstation. 2. Reconnect the keyboard to - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 122
the workstation after completing installation of the new hardware. In Windows 2000, select the Add New Hardware icon in the Control Panel (for Windows XP, use the Add Hardware Wizard) and follow the instructions that appear on the screen. Solving Hardware Installation Problems Problem Cause - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 123
with HP memory. 4. Replace the system board. Power LED flashes Red six times, once every second, followed by a two second pause, and the workstation beeps six times. Video card is not seated properly or is bad, or system board is bad. For systems with a graphics card: 1. Reseat the graphics card - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 124
the resource settings for the board. Replace the NIC. 1. Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller. 2. Make sure the correct network client and protocol is installed. D-18 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 125
, industry-standard NIC, or change the boot sequence to boot from another source. Verify Network Connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for your NIC. Flash the ROM. Service and Technical Reference Guide, xw3100 D-19 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 126
need. Check the memory requirements for the application or add more memory to the workstation. 1. Reseat DIMMs. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. D-20 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 127
workstation is not blocked. 2. Make sure the fans are connected and working properly (some fans only operate when needed). 3. Make sure the processor heatsink is installed properly. 1. Check to see that the processor is present. 2. Reseat the processor. Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 128
Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems Problem the type of media played, such as audio or video. CD or DVD disc is dirty. Windows does workstation and let Windows detect the device. D-22 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 129
Problems Solving Drive Key Problems Problem Cause Drive key is not seen as a drive letter in Windows XP. The drive letter after the last physical drive is not available. The workstation a "power" LED light on the front of the cable/DSL modem. Service and Technical Reference Guide, xw3100 D-23 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 130
Troubleshooting Without Diagnostics Solving Internet Access Problems (Continued) Problem Cause Solution Unable to connect to the Internet. (continued) Cable/DSL service is not available or has been interrupted due to bad weather. Try connecting to the Internet at a later time or contact your - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 131
, then click Properties. 7. Under Device status, verify that the modem is working properly. 8. Under Device usage, verify the modem is enabled. 9. If there are further problems, click the Troubleshoot button and follow the on-screen instructions. Service and Technical Reference Guide, xw3100 D-25 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 132
Troubleshooting Without Diagnostics D-26 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 133
reference designators are used on most but not all hp system and riser boards. Designator BT1 CR1 CR2 CR3 Battery LED - 3.3V Aux LED - Power button press LED - PS_ON (off), 5.5V Aux (on) CPU reset LED Power ON LED Hard drive activity LED Boot block Service and Technical Reference Guide, xw3100 E-1 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 134
power supply) Mouse connector Double-stacked mouse/keyboard connector Top Mouse Bottom Keyboard Video microphone) Security board connector for security card Video cache connector Clear password header/jumper Power/HDD LED connector Speaker connector E-2 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 135
connector Secondary IDE connector Slimline CD-ROM connector Header for front audio panel Header for front panel USB Video memory upgrade connector MultiBay header (available on select HP systems only) SCSI LED connector Primary serial ATA (SATA) port Secondary serial ATA (SATA) port Serial debug - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 136
Power button switch System reset switch 64-bit bridge chip for Workstation group ROM chip Security chip Battery socket Memory slot. DIMM1 or RIMM1 populated and tested Following memory Secondary (SMT) NIC clock crystal RTC clock crystal/tie-down E-4 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 137
the system will run at the highest supported memory speed. For example, if a 333 MHz DIMM is paired with a 400 MHz processor bus, the system will run at the lower supported memory speed. ✎ The system will not start if you install unsupported DIMMs. Service and Technical Reference Guide, xw3100 F-1 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 138
labeled XMM1, XMM2, XMM3, and XMM4. Sockets XMM1 and XMM2 operate in memory channel A. Sockets XMM3 and XMM4 operate in memory channel B. Item 1 2 3 4 Description DIMM socket XMM1, Channel A DIMM the system will not operate in dual channel mode. F-2 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 139
■ Device 1 connector = gray face ✎ The color code of an industry-standard cable is valid only if the drive's jumper is in the cable-select position. Service and Technical Reference Guide, xw3100 G-1 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 140
1" instead of "Device 1". Drive Installation Guidelines Your workstation supports three drive bays and contains two ATA (IDE) controller sequence is determined by the device class and by specific attach sequence rules. Device Classes In order to determine Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 141
given ATA controller. For a hardware compatibility list for your specific system, please refer to www.hp.com/support. General Attach Guidelines ■ The lower the device class number, 1 1 Primary DVD-ROM drive 2 2 Secondary Device Number 0 0 Service and Technical Reference Guide, xw3100 G-3 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 142
Device Device Class Position Number Controller Name 1 1 Primary 1 4 Primary 3 2 Secondary Device Number 0 1 0 Primary Controller HDD 4 PrimaryHDD 1 Device 1 Device 0 Secondary Controller Empty 3 Device 1 CD-ROM 2 Device 0 G-4 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 143
for HP workstations have built-in drive failure prediction that warns the user or network administrator Type ATA ATA Operating System Windows 2000/ XP Windows 2000/XP Drive Size 128 GB 128 GB Max Partition Size 32 GB 128 GB Max # of Partitions 4 1 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 144
Ultra ATA Drive Guidelines and Features G-6 Service and Technical Reference Guide, xw3100 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 145
utilities 2-3 Configuration Record Utility 2-17 connector pin assignments ?? to A-6 country-specific power cord set requirements B-2 D date and time display D-2 device drivers installing/upgrading 1-1 Diagnostics for Windows categories 2-14 detecting 2-13 installing 2-13 Menu Bar 2-15 overview 2-13 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 146
country specific B-2 general B-1 power supply fan 4-6 SFF removal and replacement 5-31 power switch assembly SFF removal and replacement 5-24 power-on password 2-1 Power-On Self-Test (POST) 2-1 primary hard drive SFF removal and relacement 5-21 Service and Technical Reference Guide, xw3100 338611 - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 147
problems audio D-12 CD-ROM and DVD D-22 diskette D-5 display D-9 drive key D-23 hard drive D-6 installing hardware D-16 Internet access D-23 keyboard D-15 memory D-20 network D-18 optical drives D-22 power supply D-4 printer D-14 processor SFF removal and replacement 5-29 protecting software 2-19 R - HP Workstation xw3100 | HP Workstation xw3100 - Service and Technical Reference - Page 148
designators E-1 SFF removal and replacement 5-25 T tamper-proof screws SFF 5-2 tools, required 4-6 U USB pin assignments A-3 W Wake-on-LAN feature D-18 warnings battery 4-7 wrench, tamper-resistant 4-6 Service and Technical Reference Guide, xw3100 338611-001 Index-4
Service and Technical
Reference Guide
HP Workstation xw3100
Second Edition
Document Part Number: 338611-001
October 2003