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Asset Tracking and Security, Security Features Overview

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Desktop Management 3.4 Asset Tracking and Security Asset tracking features incorporated into the workstation provide key asset tracking data that can be managed using HP Insight Manager, HP Client Manager or other system management applications. Seamless, automatic integration between asset tracking features and these products enables you to choose the management tool that is best suited to your environment and to leverage your investment in existing tools. HP also offers several solutions for controlling access to valuable components and information. Security features such as the Smart Cover Sensor and the Smart Cover Lock, available on select models, help to prevent unauthorized access to the internal components of the workstation. By disabling parallel, serial, or USB ports, or by disabling removable media boot capability, you can protect valuable data assets. Memory Change and Smart Cover Sensor alerts can be automatically forwarded to system management applications to deliver proactive notification of tampering with a workstation's internal components. ✎ The Smart Cover Sensor and the Smart Cover Lock are available as options on select systems. Use the following utilities to manage security settings on your HP workstation: ■ Locally, using the Computer Setup Utilities. ■ Remotely, using HP Client Manager or System Software Manager. This software enables the secure, consistent deployment and control of security settings from a simple command-line utility. The following table and sections refer to managing security features of your workstation locally through the Computer Setup Utilities (F10). Security Features Overview Feature Purpose How It Is Established Removable Media Boot Control Prevents booting from the removable media drives. From the Computer Setup Utilities (F10) menu. Serial, Parallel, USB, or Infrared Interface Control Prevents transfer of data through the integrated serial, parallel, USB (universal serial bus), or infrared interface. From the Computer Setup Utilities (F10) menu. Power-On Password Prevents use of the workstation until the password is entered. This can apply to both initial system startup and restarts. From the Computer Setup Utilities (F10) menu. Setup Password Prevents reconfiguration of the workstation (use of the Computer Setup Utilities) until the password is entered. From the Computer Setup Utilities (F10) menu. DriveLock Prevents unauthorized access to the data on specific hard drives. This feature is available on select models only. From the Computer Setup Utilities (F10) menu. ✎ Support for security features may vary depending on your specific workstation configuration. Service and Technical Reference Guide, xw3100 338611-001 3-9

Section	Page
Contents	3
Chapter 1: Installing the Operating System	7
1.1 Installing or Upgrading Device Drivers	7
1.2 Creating an Emergency Repair Diskette	7
1.2.1 Windows 2000	7
1.3 Using the Emergency Repair Diskette	8
1.3.1 Windows 2000	8
1.4 Converting to NTFS	8
1.4.1 Windows 2000	8
1.4.2 Windows XP Professional	8
1.5 HP Software	8
Chapter 2: Computer Setup Utilities and Diagnostic Features	11
2.1 Power-On Self-Test (POST)	11
2.2 Computer Setup Utilities	12
2.2.1 Using Computer Setup (F10) Utilities	13
2.2.2 Computer Setup Menu	14
2.3 Diagnostics for Windows	23
2.3.1 Detecting Diagnostics for Windows	23
2.3.2 Installing Diagnostics for Windows	23
2.3.3 Using Categories in Diagnostics for Windows	24
2.3.4 Running Diagnostic Tests in Diagnostics for Windows	26
2.4 Configuration Record	27
2.4.1 Installing Configuration Record	27
2.4.2 Running Configuration Record	27
2.5 Remote Diagnostics Enabling Agent	28
2.5.1 Installing or Upgrading Remote Diagnostics Enabling Agent	28
2.5.2 Running the Remote Diagnostics Enabling Agent	28
2.6 Protecting the Software	29
2.7 Restoring the Software	29
Chapter 3: Desktop Management	31
3.1 Initial Configuration and Deployment	31
3.2 Remote System Installation	32
3.3 Software Updating and Management	32
3.3.1 HP Client Manager Software	32
3.3.2 Altiris Solutions	32
3.3.3 Altiris PC Transplant Pro	33
3.3.4 System Software Manager	33
3.3.5 Product Change Notification (PCN)	33
3.3.6 ActiveUpdate	34
3.3.7 ROM Flash	34
3.3.8 Remote ROM Flash	34
3.3.9 FailSafe Boot Block ROM	34
3.3.10 Replicating Your Setup	36
3.3.11 Dual-State Power Button	36
3.3.12 Energy Star	36
3.3.13 Power Management	38
3.3.14 World Wide Web Site	38
3.3.15 Building Blocks and Partners	38
3.4 Asset Tracking and Security	39
3.4.1 Password Security	41
3.4.2 Establishing a Setup Password Using Computer Setup	41
3.4.3 Establishing a Power-On Password Using Computer Setup	41
3.4.4 DriveLock	44
3.5 Smart Cover Sensor (Optional)	46
3.5.1 Master Boot Record Security	47
3.5.2 Before You Partition or Format the Current Bootable Disk	49
3.5.3 Cable Lock Provision	49
3.6 Fault Notification and Recovery	49
3.6.1 Drive Protection System	49
3.6.2 Surge-Tolerant Power Supply	50
3.6.3 Thermal Sensor	50
Chapter 4: Identifying the Chassis, Routine Care, and Disassembly Preparation	51
4.1 Small Form Factor (SFF)	51
4.2 Electrostatic Discharge Information	52
4.2.1 Generating Static	52
4.2.2 Preventing Electrostatic Damage to Equipment	52
4.2.3 Personal Grounding Methods and Equipment	53
4.2.4 Grounding the Work Area	53
4.2.5 Recommended Materials and Equipment	53
4.3 Routine Care	54
4.3.1 General Cleaning Safety Precautions	54
4.3.2 Cleaning the Workstation Case	54
4.3.3 Cleaning the Keyboard	55
4.3.4 Cleaning the Monitor	55
4.3.5 Cleaning the Mouse	55
4.4 Service Considerations	56
4.4.1 Power Supply Fan	56
4.4.2 Tools and Software Requirements	56
4.4.3 Screws	56
4.4.4 Cables and Connectors	57
4.4.5 Hard Drives	57
4.4.6 Lithium Coin Cell Battery	57
Chapter 5: Removal and Replacement Procedures	59
5.1 Preparation for Disassembly	59
5.2 Unlocking the Smart Cover Lock	60
5.3 Hood Sensor	61
5.4 External Security Devices	62
5.4.1 Cable Lock	62
5.4.2 Padlock	63
5.5 Workstation Access Panel	64
5.6 Front Bezel	65
5.7 Front Drive Bezels	66
5.7.1 Diskette Drive Bezel or Bezel Blank	66
5.8 Memory	67
5.9 Expansion Card Cage	68
5.9.1 Riser Card	69
5.9.2 Expansion Card	70
5.9.3 AGP Card	71
5.10 Drives	73
5.10.1 Extra Screws	73
5.10.2 Drive Positions	73
5.10.3 Optical Drive	74
5.10.4 External 3.5-inch Drive	77
5.10.5 Primary Hard Drive	79
5.11 Front I/O Devices	81
5.12 Power Switch Assembly	82
5.13 System Board	83
5.14 Battery	84
5.14.1 Type 1 Battery Holder	85
5.14.2 Type 2 Battery Holder	86
5.15 Processor and Heatsink	87
5.16 Speaker	88
5.17 Power Supply	89
Appendix A: Connector Pin Assignments	91
Appendix B: Power Cord Set Requirements	97
General Requirements	97
Country-Specific Requirements	98
Appendix C: POST Error Messages	99
Appendix D: Troubleshooting Without Diagnostics	107
E-Support	107
Troubleshooting Checklist	107
Solving Minor Problems	108
Solving Power Supply Problems	110
Solving Diskette Problems	111
Solving Hard Drive Problems	112
Solving Display Problems	115
Solving Audio Problems	118
Solving Printer Problems	120
Solving Keyboard and Mouse Problems	121
Solving Hardware Installation Problems	122
Solving Network Problems	124
Solving Memory Problems	126
Solving Processor Problems	127
Solving CD-ROM and DVD Problems	128
Solving Drive Key Problems	129
Solving Internet Access Problems	129
Appendix E: System Board and Riser Board Reference Designators	133
Appendix F: Memory	137
DIMM Sockets	138
Appendix G: Ultra ATA Drive Guidelines and Features	139
Ultra ATA Jumpers	139
Ultra ATA Cables	139
Cable Layout	139
Drive Installation Guidelines	140
Device Classes	140
SMART Drives	143
Drive Capacities	143

Match case Limit results 1 per page

Service and Technical Reference Guide, xw3100

338611-001

3–9

Desktop Management

3.4 Asset Tracking and Security

Asset tracking features incorporated into the workstation provide key asset tracking data that can

be managed using HP Insight Manager, HP Client Manager or other system management

applications. Seamless, automatic integration between asset tracking features and these products

enables you to choose the management tool that is best suited to your environment and to

leverage your investment in existing tools.

HP also offers several solutions for controlling access to valuable components and information.

Security features such as the Smart Cover Sensor and the Smart Cover Lock, available on select

models, help to prevent unauthorized access to the internal components of the workstation. By

disabling parallel, serial, or USB ports, or by disabling removable media boot capability, you can

protect valuable data assets. Memory Change and Smart Cover Sensor alerts can be

automatically forwarded to system management applications to deliver proactive notification of

tampering with a workstation’s internal components.

✎

The Smart Cover Sensor and the Smart Cover Lock are available as options on select systems.

Use the following utilities to manage security settings on your HP workstation:

■

Locally, using the Computer Setup Utilities.

■

Remotely, using HP Client Manager or System Software Manager. This software enables the

secure, consistent deployment and control of security settings from a simple command-line

utility.

The following table and sections refer to managing security features of your workstation locally

through the Computer Setup Utilities (F10).

Security Features Overview

Feature

Purpose

How It Is Established

Removable Media Boot

Control

Prevents booting from the

removable media drives.

From the Computer Setup

Utilities (F10) menu.

Serial, Parallel, USB, or

Infrared Interface Control

Prevents transfer of data

through the integrated serial,

parallel, USB (universal serial

bus), or infrared interface.

From the Computer Setup

Utilities (F10) menu.

Power-On Password

Prevents use of the workstation

until the password is entered.

This can apply to both initial

system startup and restarts.

From the Computer Setup

Utilities (F10) menu.

Setup Password

Prevents reconfiguration of the

workstation (use of the

Computer Setup Utilities) until

the password is entered.

From the Computer Setup

Utilities (F10) menu.

DriveLock

Prevents unauthorized access

to the data on specific hard

drives. This feature is available

on select models only.

From the Computer Setup

Utilities (F10) menu.

✎

Support for security features may vary depending on your specific workstation configuration.