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HP Workstation xw3100 HP Workstation xw3100 - Service and Technical Reference - Page 140

Drive Installation Guidelines, Device Classes, Single-Drive Cable, Two-Drive Cable

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Ultra ATA Drive Guidelines and Features Single-Drive Cable System Board Device 0 (master) Blue Face Two-Drive Cable System Board Black Face Device 1 (slave) Device 0 (master) Blue Gray Black Face Face Face On a two-drive cable, the Drive/Device 0 connector is always the farthest one from the system board connector and the Drive/Device 1 connector is always the closest to the system board connector. ✎ Some cables may be labeled "Drive 0" instead of "Device 0" and "Drive 1" instead of "Device 1". Drive Installation Guidelines Your workstation supports three drive bays and contains two ATA (IDE) controller channels with a dedicated connector on the system board for each controller. One controller is designated as the primary and the other as the secondary. Each controller can have up to two devices attached to it via an industry-standard 80-conductor cable. ✎ To install a secondary hard drive, you must use a dual-headed cable (PN 108950-051). Any drive attached to a ATA controller must have a drive designation, such as Device O (Master Drive) or Device 1 (Slave Drive). Drives set to the cable select mode will automatically be designated as Device 0 or Device 1 depending on where they are connected on the device cable and whether or not they are the only drive connected to the cable. For optimal performance of your system, all drives need to be attached to the primary and secondary ATA controllers in a specified sequence. This sequence is determined by the device class and by specific attach sequence rules. Device Classes In order to determine the best drive attach sequence, ATA/ATAPI drives are segregated into four different classes based upon the bandwidth demands they place on an ATA controller. The most demanding devices are in Class 1 and the least demanding are in Class 4. G-2 Service and Technical Reference Guide, xw3100

Section	Page
Contents	3
Chapter 1: Installing the Operating System	7
1.1 Installing or Upgrading Device Drivers	7
1.2 Creating an Emergency Repair Diskette	7
1.2.1 Windows 2000	7
1.3 Using the Emergency Repair Diskette	8
1.3.1 Windows 2000	8
1.4 Converting to NTFS	8
1.4.1 Windows 2000	8
1.4.2 Windows XP Professional	8
1.5 HP Software	8
Chapter 2: Computer Setup Utilities and Diagnostic Features	11
2.1 Power-On Self-Test (POST)	11
2.2 Computer Setup Utilities	12
2.2.1 Using Computer Setup (F10) Utilities	13
2.2.2 Computer Setup Menu	14
2.3 Diagnostics for Windows	23
2.3.1 Detecting Diagnostics for Windows	23
2.3.2 Installing Diagnostics for Windows	23
2.3.3 Using Categories in Diagnostics for Windows	24
2.3.4 Running Diagnostic Tests in Diagnostics for Windows	26
2.4 Configuration Record	27
2.4.1 Installing Configuration Record	27
2.4.2 Running Configuration Record	27
2.5 Remote Diagnostics Enabling Agent	28
2.5.1 Installing or Upgrading Remote Diagnostics Enabling Agent	28
2.5.2 Running the Remote Diagnostics Enabling Agent	28
2.6 Protecting the Software	29
2.7 Restoring the Software	29
Chapter 3: Desktop Management	31
3.1 Initial Configuration and Deployment	31
3.2 Remote System Installation	32
3.3 Software Updating and Management	32
3.3.1 HP Client Manager Software	32
3.3.2 Altiris Solutions	32
3.3.3 Altiris PC Transplant Pro	33
3.3.4 System Software Manager	33
3.3.5 Product Change Notification (PCN)	33
3.3.6 ActiveUpdate	34
3.3.7 ROM Flash	34
3.3.8 Remote ROM Flash	34
3.3.9 FailSafe Boot Block ROM	34
3.3.10 Replicating Your Setup	36
3.3.11 Dual-State Power Button	36
3.3.12 Energy Star	36
3.3.13 Power Management	38
3.3.14 World Wide Web Site	38
3.3.15 Building Blocks and Partners	38
3.4 Asset Tracking and Security	39
3.4.1 Password Security	41
3.4.2 Establishing a Setup Password Using Computer Setup	41
3.4.3 Establishing a Power-On Password Using Computer Setup	41
3.4.4 DriveLock	44
3.5 Smart Cover Sensor (Optional)	46
3.5.1 Master Boot Record Security	47
3.5.2 Before You Partition or Format the Current Bootable Disk	49
3.5.3 Cable Lock Provision	49
3.6 Fault Notification and Recovery	49
3.6.1 Drive Protection System	49
3.6.2 Surge-Tolerant Power Supply	50
3.6.3 Thermal Sensor	50
Chapter 4: Identifying the Chassis, Routine Care, and Disassembly Preparation	51
4.1 Small Form Factor (SFF)	51
4.2 Electrostatic Discharge Information	52
4.2.1 Generating Static	52
4.2.2 Preventing Electrostatic Damage to Equipment	52
4.2.3 Personal Grounding Methods and Equipment	53
4.2.4 Grounding the Work Area	53
4.2.5 Recommended Materials and Equipment	53
4.3 Routine Care	54
4.3.1 General Cleaning Safety Precautions	54
4.3.2 Cleaning the Workstation Case	54
4.3.3 Cleaning the Keyboard	55
4.3.4 Cleaning the Monitor	55
4.3.5 Cleaning the Mouse	55
4.4 Service Considerations	56
4.4.1 Power Supply Fan	56
4.4.2 Tools and Software Requirements	56
4.4.3 Screws	56
4.4.4 Cables and Connectors	57
4.4.5 Hard Drives	57
4.4.6 Lithium Coin Cell Battery	57
Chapter 5: Removal and Replacement Procedures	59
5.1 Preparation for Disassembly	59
5.2 Unlocking the Smart Cover Lock	60
5.3 Hood Sensor	61
5.4 External Security Devices	62
5.4.1 Cable Lock	62
5.4.2 Padlock	63
5.5 Workstation Access Panel	64
5.6 Front Bezel	65
5.7 Front Drive Bezels	66
5.7.1 Diskette Drive Bezel or Bezel Blank	66
5.8 Memory	67
5.9 Expansion Card Cage	68
5.9.1 Riser Card	69
5.9.2 Expansion Card	70
5.9.3 AGP Card	71
5.10 Drives	73
5.10.1 Extra Screws	73
5.10.2 Drive Positions	73
5.10.3 Optical Drive	74
5.10.4 External 3.5-inch Drive	77
5.10.5 Primary Hard Drive	79
5.11 Front I/O Devices	81
5.12 Power Switch Assembly	82
5.13 System Board	83
5.14 Battery	84
5.14.1 Type 1 Battery Holder	85
5.14.2 Type 2 Battery Holder	86
5.15 Processor and Heatsink	87
5.16 Speaker	88
5.17 Power Supply	89
Appendix A: Connector Pin Assignments	91
Appendix B: Power Cord Set Requirements	97
General Requirements	97
Country-Specific Requirements	98
Appendix C: POST Error Messages	99
Appendix D: Troubleshooting Without Diagnostics	107
E-Support	107
Troubleshooting Checklist	107
Solving Minor Problems	108
Solving Power Supply Problems	110
Solving Diskette Problems	111
Solving Hard Drive Problems	112
Solving Display Problems	115
Solving Audio Problems	118
Solving Printer Problems	120
Solving Keyboard and Mouse Problems	121
Solving Hardware Installation Problems	122
Solving Network Problems	124
Solving Memory Problems	126
Solving Processor Problems	127
Solving CD-ROM and DVD Problems	128
Solving Drive Key Problems	129
Solving Internet Access Problems	129
Appendix E: System Board and Riser Board Reference Designators	133
Appendix F: Memory	137
DIMM Sockets	138
Appendix G: Ultra ATA Drive Guidelines and Features	139
Ultra ATA Jumpers	139
Ultra ATA Cables	139
Cable Layout	139
Drive Installation Guidelines	140
Device Classes	140
SMART Drives	143
Drive Capacities	143

Match case Limit results 1 per page

G–2

Service and Technical Reference Guide, xw3100

Ultra ATA Drive Guidelines and Features

Single-Drive Cable

Two-Drive Cable

On a two-drive cable, the Drive/Device 0 connector is always the farthest one from the system

board connector and the Drive/Device 1 connector is always the closest to the system board

connector.

✎

Some cables may be labeled “Drive 0” instead of “Device 0” and “Drive 1” instead of

“Device 1”.

Drive Installation Guidelines

Your workstation supports three drive bays and contains two ATA (IDE) controller channels with

a dedicated connector on the system board for each controller. One controller is designated as the

primary and the other as the secondary. Each controller can have up to two devices attached to it

via an industry-standard 80-conductor cable.

✎

To install a secondary hard drive, you must use a dual-headed cable (PN 108950-051).

Any drive attached to a ATA controller must have a drive designation, such as Device O (Master

Drive) or Device 1 (Slave Drive). Drives set to the cable select mode will automatically be

designated as Device 0 or Device 1 depending on where they are connected on the device cable

and whether or not they are the only drive connected to the cable. For optimal performance of

your system, all drives need to be attached to the primary and secondary ATA controllers in a

specified sequence. This sequence is determined by the device class and by specific attach

sequence rules.

Device Classes

In order to determine the best drive attach sequence, ATA/ATAPI drives are segregated into four

different classes based upon the bandwidth demands they place on an ATA controller. The most

demanding devices are in Class 1 and the least demanding are in Class 4.

System

Board

Device 0

(master)

Black

Face

Blue

Face

System

Board

Device 1

(slave)

Device 0

(master)

Black

Face

Blue

Face

Gray

Face