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HP Workstation xw3100 HP Workstation xw3100 - Service and Technical Reference - Page 135

Alert on LAN NIC connector, Primary serial ATA SATA port

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System Board and Riser Board Reference Designators Designator P7 P8 P9 P10 P11 P12 P13 P15 P16 P20 P21 P22 P23 P24 P25 - P26 P27 P29 P30 P31 P50 P52 P53 P54 P55 P58 P64 P65 P70 P71 P89 P100 P101 P120 P124 P125 P216 SW1 SW2 SW50 Component (Continued) Audio connector (from CD-ROM) Primary chassis fan connector Secondary chassis fan header Diskette drive connector Second Audio connector Alert on LAN NIC connector VRM module connector AUI connector Fan command/fan sink header Primary IDE connector Secondary IDE connector Slimline CD-ROM connector Header for front audio panel Header for front panel USB Video memory upgrade connector MultiBay header (available on select HP systems only) SCSI LED connector Primary serial ATA (SATA) port Secondary serial ATA (SATA) port Serial debug header Serial port header First serial port Second serial port Double stack serial port Top Serial B Bottom Serial A Riser edge connector (male-mates with J30) VSFF expansion connector Graphics option connector Primary (CPU) fan header for fansink Secondary CPU fan header for fansink Floating serial port /COM port header ITP connector Security card connector, system board Secondary chassis fan header Hood lock header Hood sensor header White box chassis fan Processor speed switch Security hood switch Clear CMOS switch/push button Service and Technical Reference Guide, xw3100 E-3

Section	Page
Contents	3
Chapter 1: Installing the Operating System	7
1.1 Installing or Upgrading Device Drivers	7
1.2 Creating an Emergency Repair Diskette	7
1.2.1 Windows 2000	7
1.3 Using the Emergency Repair Diskette	8
1.3.1 Windows 2000	8
1.4 Converting to NTFS	8
1.4.1 Windows 2000	8
1.4.2 Windows XP Professional	8
1.5 HP Software	8
Chapter 2: Computer Setup Utilities and Diagnostic Features	11
2.1 Power-On Self-Test (POST)	11
2.2 Computer Setup Utilities	12
2.2.1 Using Computer Setup (F10) Utilities	13
2.2.2 Computer Setup Menu	14
2.3 Diagnostics for Windows	23
2.3.1 Detecting Diagnostics for Windows	23
2.3.2 Installing Diagnostics for Windows	23
2.3.3 Using Categories in Diagnostics for Windows	24
2.3.4 Running Diagnostic Tests in Diagnostics for Windows	26
2.4 Configuration Record	27
2.4.1 Installing Configuration Record	27
2.4.2 Running Configuration Record	27
2.5 Remote Diagnostics Enabling Agent	28
2.5.1 Installing or Upgrading Remote Diagnostics Enabling Agent	28
2.5.2 Running the Remote Diagnostics Enabling Agent	28
2.6 Protecting the Software	29
2.7 Restoring the Software	29
Chapter 3: Desktop Management	31
3.1 Initial Configuration and Deployment	31
3.2 Remote System Installation	32
3.3 Software Updating and Management	32
3.3.1 HP Client Manager Software	32
3.3.2 Altiris Solutions	32
3.3.3 Altiris PC Transplant Pro	33
3.3.4 System Software Manager	33
3.3.5 Product Change Notification (PCN)	33
3.3.6 ActiveUpdate	34
3.3.7 ROM Flash	34
3.3.8 Remote ROM Flash	34
3.3.9 FailSafe Boot Block ROM	34
3.3.10 Replicating Your Setup	36
3.3.11 Dual-State Power Button	36
3.3.12 Energy Star	36
3.3.13 Power Management	38
3.3.14 World Wide Web Site	38
3.3.15 Building Blocks and Partners	38
3.4 Asset Tracking and Security	39
3.4.1 Password Security	41
3.4.2 Establishing a Setup Password Using Computer Setup	41
3.4.3 Establishing a Power-On Password Using Computer Setup	41
3.4.4 DriveLock	44
3.5 Smart Cover Sensor (Optional)	46
3.5.1 Master Boot Record Security	47
3.5.2 Before You Partition or Format the Current Bootable Disk	49
3.5.3 Cable Lock Provision	49
3.6 Fault Notification and Recovery	49
3.6.1 Drive Protection System	49
3.6.2 Surge-Tolerant Power Supply	50
3.6.3 Thermal Sensor	50
Chapter 4: Identifying the Chassis, Routine Care, and Disassembly Preparation	51
4.1 Small Form Factor (SFF)	51
4.2 Electrostatic Discharge Information	52
4.2.1 Generating Static	52
4.2.2 Preventing Electrostatic Damage to Equipment	52
4.2.3 Personal Grounding Methods and Equipment	53
4.2.4 Grounding the Work Area	53
4.2.5 Recommended Materials and Equipment	53
4.3 Routine Care	54
4.3.1 General Cleaning Safety Precautions	54
4.3.2 Cleaning the Workstation Case	54
4.3.3 Cleaning the Keyboard	55
4.3.4 Cleaning the Monitor	55
4.3.5 Cleaning the Mouse	55
4.4 Service Considerations	56
4.4.1 Power Supply Fan	56
4.4.2 Tools and Software Requirements	56
4.4.3 Screws	56
4.4.4 Cables and Connectors	57
4.4.5 Hard Drives	57
4.4.6 Lithium Coin Cell Battery	57
Chapter 5: Removal and Replacement Procedures	59
5.1 Preparation for Disassembly	59
5.2 Unlocking the Smart Cover Lock	60
5.3 Hood Sensor	61
5.4 External Security Devices	62
5.4.1 Cable Lock	62
5.4.2 Padlock	63
5.5 Workstation Access Panel	64
5.6 Front Bezel	65
5.7 Front Drive Bezels	66
5.7.1 Diskette Drive Bezel or Bezel Blank	66
5.8 Memory	67
5.9 Expansion Card Cage	68
5.9.1 Riser Card	69
5.9.2 Expansion Card	70
5.9.3 AGP Card	71
5.10 Drives	73
5.10.1 Extra Screws	73
5.10.2 Drive Positions	73
5.10.3 Optical Drive	74
5.10.4 External 3.5-inch Drive	77
5.10.5 Primary Hard Drive	79
5.11 Front I/O Devices	81
5.12 Power Switch Assembly	82
5.13 System Board	83
5.14 Battery	84
5.14.1 Type 1 Battery Holder	85
5.14.2 Type 2 Battery Holder	86
5.15 Processor and Heatsink	87
5.16 Speaker	88
5.17 Power Supply	89
Appendix A: Connector Pin Assignments	91
Appendix B: Power Cord Set Requirements	97
General Requirements	97
Country-Specific Requirements	98
Appendix C: POST Error Messages	99
Appendix D: Troubleshooting Without Diagnostics	107
E-Support	107
Troubleshooting Checklist	107
Solving Minor Problems	108
Solving Power Supply Problems	110
Solving Diskette Problems	111
Solving Hard Drive Problems	112
Solving Display Problems	115
Solving Audio Problems	118
Solving Printer Problems	120
Solving Keyboard and Mouse Problems	121
Solving Hardware Installation Problems	122
Solving Network Problems	124
Solving Memory Problems	126
Solving Processor Problems	127
Solving CD-ROM and DVD Problems	128
Solving Drive Key Problems	129
Solving Internet Access Problems	129
Appendix E: System Board and Riser Board Reference Designators	133
Appendix F: Memory	137
DIMM Sockets	138
Appendix G: Ultra ATA Drive Guidelines and Features	139
Ultra ATA Jumpers	139
Ultra ATA Cables	139
Cable Layout	139
Drive Installation Guidelines	140
Device Classes	140
SMART Drives	143
Drive Capacities	143

Match case Limit results 1 per page

Service and Technical Reference Guide, xw3100

E–3

System Board and Riser Board Reference Designators

P10

P11

Audio connector (from CD-ROM)

Primary chassis fan connector

Secondary chassis fan header

Diskette drive connector

Second Audio connector

P12

P13

P15

P16

P20

P21

Alert on LAN NIC connector

VRM module connector

AUI connector

Fan command/fan sink header

Primary IDE connector

Secondary IDE connector

P22

P23

P24

P25 - P26

P27

Slimline CD-ROM connector

Header for front audio panel

Header for front panel USB

Video memory upgrade connector

MultiBay header (available on select HP systems only)

P29

P30

P31

P50

P52

SCSI LED connector

Primary serial ATA (SATA) port

Secondary serial ATA (SATA) port

Serial debug header

Serial port header

P53

P54

P55

First serial port

Second serial port

Double stack serial port

Top

Serial B

Bottom

Serial A

P58

P64

P65

P70

P71

Riser edge connector (male-mates with J30)

VSFF expansion connector

Graphics option connector

Primary (CPU) fan header for fansink

Secondary CPU fan header for fansink

P89

P100

P101

P120

P124

Floating serial port /COM port header

ITP connector

Security card connector, system board

Secondary chassis fan header

Hood lock header

P125

P216

SW1

SW2

SW50

Hood sensor header

White box chassis fan

Processor speed switch

Security hood switch

Clear CMOS switch/push button

Designator

Component

(Continued)