HP iPAQ 512 HP iPAQ 500 Voice Messenger Series - Product Guide - Page 26

Add or Remove Programs, Microsoft Exchange Server - specification

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● During the ActiveSync installation, if you inadvertently left the Microsoft Exchange Server option box checked and are not planning to connect to an Exchange server, follow these steps: ◦ Connect your HP iPAQ to your computer. Make sure an ActiveSync connection is established. ◦ On your computer, click Start > All Programs > Microsoft ActiveSync. ◦ Click Tools > Options. ◦ Clear the boxes for the sync items listed under the Server group. ◦ Place a check mark in the boxes under the Computer group for those items you want to synchronize. ● Disconnect your HP iPAQ from your computer and wait for the ActiveSync message confirming that your device is no longer connected. Reconnect your HP iPAQ to your computer. Wait to see if your HP iPAQ connects to your computer. ● On your computer, in ActiveSync, select File > Connection Settings. Confirm that USB is selected as a potential connection method. ● Connect your HP iPAQ to a different USB port on your computer. ● Check your mini-USB synchronization cable. Consider using another mini-USB synchronization cable if one is available to you. ● Try synchronizing via a Bluetooth connection. Refer to the printed or CD-based documentation that came with your HP iPAQ for specific instructions. ● Once your computer and HP iPAQ restart, reconnect your HP iPAQ to your computer. ● Uninstall ActiveSync from your computer and then reinstall it. To uninstall ActiveSync from your computer, click Start > Control Panel > Add or Remove Programs > Microsoft ActiveSync. Then click Remove > Yes. After trying the above solutions without any success in solving your connection problem, perform a factory reset on your HP iPAQ using the HP iPAQ Setup Assistant. You can reinstall your applications on your HP iPAQ after the hard or clean reset is complete by using ActiveSync on your computer. After your HP iPAQ is synchronized properly, go to ActiveSync on your computer and select Tools > Add/Remove Programs, and then select any programs you want to reinstall. 18 Chapter 5 Learning the Basics

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During the
ActiveSync
installation, if you inadvertently left the
Microsoft Exchange Server
option
box checked and are not planning to connect to an Exchange server, follow these steps:
Connect your HP iPAQ to your computer. Make sure an
ActiveSync
connection is
established.
On your computer, click
Start
>
All Programs
>
Microsoft ActiveSync
.
Click
Tools
>
Options
.
Clear the boxes for the sync items listed under the Server group.
Place a check mark in the boxes under the Computer group for those items you want to
synchronize.
Disconnect your HP iPAQ from your computer and wait for the
ActiveSync
message confirming
that your device is no longer connected. Reconnect your HP iPAQ to your computer. Wait to see
if your HP iPAQ connects to your computer.
On your computer, in
ActiveSync
, select
File
>
Connection Settings
. Confirm that USB is
selected as a potential connection method.
Connect your HP iPAQ to a different USB port on your computer.
Check your mini-USB synchronization cable. Consider using another mini-USB synchronization
cable if one is available to you.
Try synchronizing via a Bluetooth connection. Refer to the printed or CD-based documentation that
came with your HP iPAQ for specific instructions.
Once your computer and HP iPAQ restart, reconnect your HP iPAQ to your computer.
Uninstall
ActiveSync
from your computer and then reinstall it. To uninstall
ActiveSync
from your
computer, click
Start
>
Control Panel
>
Add or Remove Programs
>
Microsoft ActiveSync
.
Then click
Remove
>
Yes
.
After trying the above solutions without any success in solving your connection problem, perform a
factory reset on your HP iPAQ using the HP iPAQ Setup Assistant.
You can reinstall your applications on your HP iPAQ after the hard or clean reset is complete by using
ActiveSync on your computer. After your HP iPAQ is synchronized properly, go to
ActiveSync
on your
computer and select
Tools
>
Add/Remove Programs
, and then select any programs you want to
reinstall.
18
Chapter 5
Learning the Basics