HP rp5800 Maintenance & Service Guide HP rp5800 Retail System - Page 131

Table C-1, Control panel message, Description, Recommended action, Advanced, Onboard Devices

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Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description 301-Keyboard Error Keyboard failure. 303-Keyboard Controller Error I/O board keyboard controller. 304-Keyboard or System Unit Error Keyboard failure. 404-Parallel Port Address Conflict Detected Both external and internal ports are assigned to parallel port X. 410-Audio Interrupt Conflict 411-Network Interface Card Interrupt Conflict 501-Display Adapter Failure IRQ address conflicts with another device. IRQ address conflicts with another device. Graphics display controller. 510-Flash Screen Image Corrupted 511-CPU, CPUA, or CPUB Fan not Detected Flash Screen image has errors. CPU fan is not connected or may have malfunctioned. Recommended action 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depressed. 4. Replace keyboard. 1. Reconnect keyboard with computer turned off. 2. Replace the system board. 1. Reconnect the keyboard with computer turned off. 2. Ensure that none of the keys are depressed. 3. Replace the keyboard. 4. Replace the system board. 1. Remove any parallel port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 1. Reseat the graphics card (if applicable). 2. Clear CMOS. 3. Verify monitor is attached and turned on. 4. Replace the graphics card (if possible). Reflash the system ROM with the latest BIOS image. 1. Reseat CPU fan. 2. Reseat fan cable. 3. Replace CPU fan. POST Numeric Codes and Text Messages 121

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Table C-1
Numeric Codes and Text Messages (continued)
Control panel message
Description
Recommended action
301-Keyboard Error
Keyboard failure.
1.
Reconnect keyboard with computer
turned off.
2.
Check connector for bent or missing
pins.
3.
Ensure that none of the keys are
depressed.
4.
Replace keyboard.
303-Keyboard Controller Error
I/O board keyboard controller.
1.
Reconnect keyboard with computer
turned off.
2.
Replace the system board.
304-Keyboard or System Unit Error
Keyboard failure.
1.
Reconnect the keyboard with computer
turned off.
2.
Ensure that none of the keys are
depressed.
3.
Replace the keyboard.
4.
Replace the system board.
404-Parallel Port Address Conflict Detected
Both external and internal ports are
assigned to parallel port X.
1.
Remove any parallel port expansion
cards.
2.
Clear CMOS.
3.
Reconfigure card resources and/or run
Computer Setup.
410-Audio Interrupt Conflict
IRQ address conflicts with another device.
Enter Computer Setup and reset the IRQ in
Advanced
>
Onboard Devices
.
411-Network Interface Card Interrupt
Conflict
IRQ address conflicts with another device.
Enter Computer Setup and reset the IRQ in
Advanced
>
Onboard Devices
.
501-Display Adapter Failure
Graphics display controller.
1.
Reseat the graphics card
(if applicable).
2.
Clear CMOS.
3.
Verify monitor is attached and turned
on.
4.
Replace the graphics card (if possible).
510-Flash Screen Image Corrupted
Flash Screen image has errors.
Reflash the system ROM with the latest
BIOS image.
511-CPU, CPUA, or CPUB Fan not
Detected
CPU fan is not connected or may have
malfunctioned.
1.
Reseat CPU fan.
2.
Reseat fan cable.
3.
Replace CPU fan.
POST Numeric Codes and Text Messages
121