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HP rp5800 Maintenance & Service Guide HP rp5800 Retail System - Page 184

PCIe to PCI Riser - 24V, spare, 12V Powered USB expansion - sff

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Page 184 highlights

riser card slot locations 62 system board slot locations 55 F fan spare part number 24 fan duct spare part number 24, 28, 84 fan duct, emoval and replacement 84 fan, power supply 38 fan, SFF spare part number 29 FireWire card, spare part number 26, 28, 54 flash drive problems 167 flashing LEDs 125 front bezel blank removal 47 optical drive 46 security 44 spare part number 22, 29, 43 front bezel, removal and replacement 43 front fan removal and replacement 86 spare part number 86 front panel problems 168 front USB and power switch removal and replacement 87 front USB and power switch assembly spare part number 23, 29, 87 G general problems 137 grounding methods 35 guide screws location 74 H hard drive cable connections 74, 75 primary installation 81 primary removal 81 proper handling 39 SATA characteristics 30 secondary installation 80 secondary removal 79 spare part numbers 25, 28 hard drive problems 144 hardware installation problems 158 headphone pin assignments 110 heat sink removal and replacement 91 spare part number 24, 29, 91 helpful hints 134 hood sensor spare part number 29 I installing 12V Powered USB expansion card 56 drive cables 74 full-height expansion card 62 half-height expansion card 55 memory 50 optical drive 77 optical drive bezel 46 powered serial port expansion card 62 primary hard drive 81 riser card 67 secondary hard drive 80 Internet access problems 168 K keyboard cleaning 37 pin assignments 108 spare part numbers 24, 28 keyboard problems 156 L LEDs blinking power 125 blinking PS/2 keyboard 125 line-in audio pin assignments 111 line-out audio pin assignments 111 locks front bezel 44 M Media Card Reader problems 147 memory installing 50 socket population 51 specifications 50 memory module spare part number 50 memory modules spare part number 22, 28 memory problems 163 microphone pin assignments 110 monitor pin assignments 111 monitor problems 149 mouse pin assignments 108 spare part numbers 24 mouse cleaning 38 mouse problems 156 N network problems 160 NIC, spare part number 28 numeric error codes 119 O operating guidelines 36 optical drive bezel replacement 46 installation 77 removal 76 spare part numbers 25, 28 optical drive problems 165 overheating, prevention 36 P parallel interface pin assignments 109 password clearing 129 power-on 129 setup 129 PCI Express pin assignments 113 PCIe to PCI Riser - 24V, spare part number 29 PCIe to PCI riser - 24V, spare part number 26, 54 POST error messages 118 power cord set requirements country specific 117 power problems 140 power supply fan 38 174 Index

Section	Page
Installing and Customizing the Software	11
Installing the Windows Operating System	11
Downloading Microsoft Windows Updates	11
Installing or Upgrading Device Drivers (Windows systems)	12
Customizing the Monitor Display (Windows systems)	12
Accessing Disk Image (ISO) Files	12
Computer Setup (F10) Utility	13
Computer Setup (F10) Utilities	13
Using Computer Setup (F10) Utilities	14
Computer Setup—File	15
Computer Setup—Storage	16
Computer Setup—Security	18
Computer Setup—Power	22
Computer Setup—Advanced	23
Recovering the Configuration Settings	25
Computer Diagnostic Features	26
Hewlett-Packard Vision Diagnostics	26
Accessing HP Vision Diagnostics	26
Survey Tab	27
Test Tab	28
Status Tab	28
History Tab	29
Errors Tab	29
Help Tab	30
Saving and Printing Information in HP Vision Diagnostics	30
Downloading the Latest Version of HP Vision Diagnostics	30
Protecting the Software	31
Illustrated parts catalog	32
Computer major components	32
Cables	33
Misc parts	34
Drives	35
Expansion cards	36
50°C thermal kit	37
Sequential part number listing	38
Serial and Parallel ATA Drive Guidelines and Features	40
SATA Hard Drives	40
SATA Hard Drive Cables	41
SATA Data Cable	41
SATA Power Cable	41
PATA Device Information	42
ATA SMART Drives	42
Hard Drive Capacities	42
Identifying the Chassis, Routine Care, and Disassembly Preparation	43
Chassis Designations	43
rp5800	43
Electrostatic Discharge Information	44
Generating Static	44
Preventing Electrostatic Damage to Equipment	44
Personal Grounding Methods and Equipment	45
Grounding the Work Area	45
Recommended Materials and Equipment	45
Operating Guidelines	46
Routine Care	47
General Cleaning Safety Precautions	47
Cleaning the Computer Case	47
Cleaning the Keyboard	47
Cleaning the Monitor	48
Cleaning the Mouse	48
Service Considerations	48
Power Supply Fan	48
Tools and Software Requirements	49
Screws	49
Cables and Connectors	49
Hard Drives	49
Lithium Coin Cell Battery	50
Removal and Replacement Procedures	51
Preparation for Disassembly	51
Serial Number Location	51
Access Panel	52
Front Bezel	53
Front Bezel Security	54
Optical Drive Bezel	56
Bezel Blank	57
Cable Management	58
Cable Connections	59
Memory	60
DIMMs	60
DDR3-SDRAM DIMMs	60
Populating DIMM Sockets	61
Installing DIMMs	62
Expansion Cards	64
Introduction	64
Installing a Half-Height Expansion Card	65
Installing a 12-Volt Powered USB Expansion Card	66
Installing a Full-Height Expansion Card	72
Installing a Powered Serial Port Expansion Card	72
Configuring Powered Serial Ports	77
Replacing the Riser Card	77
Drives	83
Drive Positions	83
Installing and Removing Drives	84
System Board Drive Connections	85
Removing a 5.25-inch Optical Drive from a Drive Bay	86
Installing a 5.25-inch Optical Drive into a Drive Bay	87
Removing a 3.5-inch Secondary Hard Drive from a Drive Bay	89
Installing a 3.5-inch Secondary Hard Drive into a Drive Bay	90
Removing and Replacing the Primary 3.5-inch Internal Hard Drive	91
Fan Duct	94
Front Fan	96
Front USB and Power Switch Assembly	97
Speaker	99
Heat sink	101
Processor	102
Power Supply	103
System Board	104
Battery	106
50°C configuration components	108
50°C radial fan	109
50°C heat partition	112
50°C rear expansion slot cover vents	116
50°C front bezel	116
50°C heat sink	116
Connector Pin Assignments	118
Keyboard	118
Mouse	118
Ethernet RJ-45	119
Parallel Interface	119
Serial Interface, Powered and Non-Powered	120
USB	120
Microphone	120
Headphone	120
Line-in Audio	121
Line-out Audio	121
Monitor	121
6-Pin Power (for CPU)	122
SATA Data and Power	122
PCI Express, Pin A	123
PCI Express, Pin B	124
DVI Connector	125
Power Cord Set Requirements	126
General Requirements	126
Japanese Power Cord Requirements	126
Country-Specific Requirements	127
POST Error Messages	128
Power-On Self-Test (POST)	128
POST Numeric Codes and Text Messages	129
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	135
Password Security and Resetting CMOS	139
Resetting the Password Jumper	140
Clearing and Resetting the CMOS	141
Troubleshooting Without Diagnostics	143
Safety and Comfort	143
Before You Call for Technical Support	143
Helpful Hints	144
Solving Retail System-specific Problems	146
Solving General Problems	147
Solving Power Problems	150
Solving Diskette Problems	151
Solving Hard Drive Problems	154
Solving Media Card Reader Problems	157
Solving Display Problems	159
Solving Audio Problems	163
Solving Printer Problems	165
Solving Keyboard and Mouse Problems	166
Solving Hardware Installation Problems	168
Solving Network Problems	170
Solving Memory Problems	173
Solving Processor Problems	174
Solving CD-ROM and DVD Problems	175
Solving USB Flash Drive Problems	177
Solving Front Panel Component Problems	178
Solving Internet Access Problems	178
Solving Software Problems	181
Contacting Customer Support	182

Match case Limit results 1 per page

riser card slot locations

system board slot locations

fan

spare part number

fan duct

spare part number

24, 28, 84

fan duct, emoval and

replacement

fan, power supply

fan, SFF

spare part number

FireWire card, spare part

number

26, 28, 54

flash drive problems

167

flashing LEDs

125

front bezel

blank removal

optical drive

security

spare part number

22, 29, 43

front bezel, removal and

replacement

front fan

removal and replacement

spare part number

front panel problems

168

front USB and power switch

removal and replacement

front USB and power switch

assembly

spare part number

23, 29, 87

general problems

137

grounding methods

guide screws location

hard drive

cable connections

74, 75

primary installation

primary removal

proper handling

SATA characteristics

secondary installation

secondary removal

spare part numbers

25, 28

hard drive problems

144

hardware installation problems

158

headphone pin assignments

110

heat sink

removal and replacement

spare part number

24, 29, 91

helpful hints

134

hood sensor

spare part number

installing

12V Powered USB expansion

card

drive cables

full-height expansion card

half-height expansion card

memory

optical drive

optical drive bezel

powered serial port expansion

card

primary hard drive

riser card

secondary hard drive

Internet access problems

168

keyboard

cleaning

pin assignments

108

spare part numbers

24, 28

keyboard problems

156

LEDs

blinking power

125

blinking PS/2 keyboard

125

line-in audio pin assignments

111

line-out audio pin assignments

111

locks

front bezel

Media Card Reader problems

147

memory

installing

socket population

specifications

memory module

spare part number

memory modules

spare part number

22, 28

memory problems

163

microphone pin assignments

110

monitor

pin assignments

111

monitor problems

149

mouse

pin assignments

108

spare part numbers

mouse cleaning

mouse problems

156

network problems

160

NIC, spare part number

numeric error codes

119

operating guidelines

optical drive

bezel replacement

installation

removal

spare part numbers

25, 28

optical drive problems

165

overheating, prevention

parallel interface pin

assignments

109

password

clearing

129

power-on

129

setup

129

PCI Express pin assignments

113

PCIe to PCI Riser – 24V, spare

part number

PCIe to PCI riser – 24V, spare part

number

26, 54

POST error messages

118

power cord set requirements

country specific

117

power problems

140

power supply

fan

174

Index