Linksys WIP310 SPA500 Series and WIP310 IP Phone Administration Guide - Page 34
Assigning Busy Lamp Field, Call Pickup - dropping calls
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Configuring Lines and Extensions Configuring Lines 2 • Vertical first-The next LED on the phone flashes with the second incoming call. • Horizontal first-The same LED to flashes with the second incoming call. STEP 9 (Optional) Under SCA Barge-In Enable, choose yes to allow users sharing call appearances to take over the call on a shared line. For example, Bob and Chris share the extension 401. A caller, Adam, calls extension 401. Bob answers the call. Adam and Bob are connected. If Chris has the SCA Barge-In Enable field on her phone set to yes, she can press the line button for extension 401. Then Chris and Adam are connected in a call and Bob is dropped from the call. NOTE The Cisco SPA 525G supports the "private hold" feature for MetaSwitch and Broadsoft. Users who have a shared line can press the "PrivHold" softkey, and the call can only be resumed by the user who placed the call on hold. No barge-in can be performed on these calls. STEP 10 Click Submit All Changes. Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone You can configure unused or idle lines on a Cisco SPA 500 Series IP Phone to interact with another phone line in the system. For example, if you have two idle lines on an assistant's phone, you can configure those lines to show the status of a supervisor's phone (Busy Lamp Field, or BLF). You can also configure the idle lines so that they can be used to speed dial the supervisor's phone, or pick up calls that are ringing on the supervisor's phone. NOTE A monitored extension must be private, not shared. Additionally, an extension can only be monitored by one other extension. Cisco SPA 500 Series and WIP310 IP Phone Administration Guide 23