Netgear N600-WiFi Genie Apps User Manual - Page 106

Remote Access Troubleshooting

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8. Tap the OK button. NETGEAR genie App You can now access your router anywhere from your mobile device. 9. Tap the Refresh icon at the top of each router settings screen to update the remote access genie management status. Remote Access Troubleshooting I don't see the Remote Access option in the genie app. What should I do? The Remote Access option displays on the genie Login page. On the Windows desktop genie app, select Router Settings to view the Login screen. If you are already logged in, go to the Wireless Settings tab and click the Logout button, then log in again. If you still cannot find the Remote Access option, try these troubleshooting tips: • Make sure that your router supports remote access with the genie app. Remote access is supported for certain NETGEAR routers. To determine if your NETGEAR router supports remote access with the genie app, see the product data sheet for your router. You can get the product data sheet online at http://downloadcenter.netgear.com. Remotely Access Your Router 106

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Remotely Access Your Router
106
NETGEAR genie App
8.
Tap the
OK
button.
You can now access your router anywhere from your mobile device.
9.
Tap the Refresh icon at the top of each router settings screen to update the remote access
genie management status.
Remote Access Troubleshooting
I don’t see the Remote Access option in the genie app. What should I do?
The Remote Access option displays on the genie Login page.
On the Windows desktop genie app, select
Router Settings
to view the Login screen. If you
are already logged in, go to the
Wireless Settings tab
and click the
Logout
button, then
log
in
again.
If you still cannot find the Remote Access option, try these troubleshooting tips:
•
Make sure that your router supports remote access with the genie app.
Remote access is supported for certain NETGEAR routers. To determine if your
NETGEAR router supports remote access with the genie app, see the product data sheet
for your router. You can get the product data sheet online at
.