Samsung SCX-4623F User Guide - Page 95

Understanding display messages - door open message

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UNDERSTANDING DISPLAY MESSAGES Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. Checking display messages • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call for service. • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear in the display depending on the options or models. • [error number] indicates the error number. • [tray type] indicates the tray number. • [media type] indicates the media type. • [media size] indicates the media size. • [color] indicates the color of toner or imaging unit. MESSAGE MEANING SUGGESTED SOLUTIONS [COMM. Error] [Incompatible] [Line Busy] [Line Error] [Stop Pressed] BOOTP problem Auto IP Run BOOTP problem Reconfigure DHCP The machine has a communication problem. The machine has received a fax from which is registered as a junk fax. The receiving fax machine did not answer or the line is already engaged. Your machine cannot connect with the receiving fax machine or has lost contact because of a problem with the phone line. Stop/Clear has been pressed during an operation. The IP address assignment is failed. This happens, when Auto IP for BOOTP is set in SyncThru Web Service. The IP address assignment is failed. This happens, when Auto IP for BOOTP is not set in SyncThru Web Service. Ask the sender to try again. The received fax data will be deleted. Reconfirm junk fax setup. See page 50 Try again after a few minutes. Try again. If the problem persists, wait an hour or so for the line to clear and try again. Or, turn the ECM mode on. See page 50. Try again. Change the IP address assignment method to DHCP or Static. If you do not change this option, the BOOTP server continually asks to assign the IP Address. Change the IP address assignment method to DHCP or Static. If you do not change this option, the BOOTP server continually asks to assign the IP Address. MESSAGE DHCP problem: Auto IP Run DHCP problem Reconfigure BOOTP Document Jam. Remove Jam Door Open. Close it MEANING The IP address assignment is failed. This happens, when Auto IP for DHCP is set in SyncThru Web Service. The IP address assignment is failed. This happens, when Auto IP for DHCP is not set in SyncThru Web Service. The loaded original has jammed in the ADF. The front cover is not securely latched. SUGGESTED SOLUTIONS Change the IP address assignment method to BOOTP or Static. If you do not change this option, the DHCP server continually asks to assign the IP Address. Change the IP address assignment method to BOOTP or Static. If you do not change this option, the DHCP server continually asks to assign the IP Address. Clear the jam (See "Clearing original document jams" on page 91). Close the cover until it locks into place. Troubleshooting_ 95

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Troubleshooting
_ 95
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s
status or errors. Refer to the tables below to understand the messages’ and
their meaning, and correct the problem, if necessary.
Checking display messages
•
If a message is not in the table, reboot the power and try the
printing job again. If the problem persists, call for service.
•
When you call for service, provide the service representative with
the contents of display message.
•
Some messages may not appear in the display depending on the
options or models.
•
[error number] indicates the error number.
•
[tray type] indicates the tray number.
•
[media type] indicates the media type.
•
[media size] indicates the media size.
•
[color] indicates the color of toner or imaging unit.
MESSAGE
MEANING
SUGGESTED
SOLUTIONS
[COMM. Error]
The machine has a
communication
problem.
Ask the sender to try
again.
[Incompatible]
The machine has
received a fax from
which is registered as
a junk fax.
The received fax data will
be deleted. Reconfirm
junk fax setup. See page
50
[Line Busy]
The receiving fax
machine did not
answer or the line is
already engaged.
Try again after a few
minutes.
[Line Error]
Your machine cannot
connect with the
receiving fax machine
or has lost contact
because of a problem
with the phone line.
Try again. If the problem
persists, wait an hour or
so for the line to clear and
try again. Or, turn the
ECM mode on. See page
50.
[Stop Pressed]
Stop/Clear
has been
pressed during an
operation.
Try again.
BOOTP problem
Auto IP Run
The IP address
assignment is failed.
This happens, when
Auto IP for BOOTP is
set in SyncThru Web
Service.
Change the IP address
assignment method to
DHCP or Static. If you do
not change this option,
the BOOTP server
continually asks to assign
the IP Address.
BOOTP problem
Reconfigure DHCP
The IP address
assignment is failed.
This happens, when
Auto IP for BOOTP is
not set in SyncThru
Web Service.
Change the IP address
assignment method to
DHCP or Static. If you do
not change this option,
the BOOTP server
continually asks to assign
the IP Address.
DHCP problem:
Auto IP Run
The IP address
assignment is failed.
This happens, when
Auto IP for DHCP is
set in SyncThru Web
Service.
Change the IP address
assignment method to
BOOTP or Static. If you
do not change this option,
the DHCP server
continually asks to assign
the IP Address.
DHCP problem
Reconfigure
BOOTP
The IP address
assignment is failed.
This happens, when
Auto IP for DHCP is
not set in SyncThru
Web Service.
Change the IP address
assignment method to
BOOTP or Static. If you
do not change this option,
the DHCP server
continually asks to assign
the IP Address.
Document Jam.
Remove Jam
The loaded original
has jammed in the
ADF.
Clear the jam (See
"Clearing original
document jams" on
page 91).
Door Open.
Close it
The front cover is not
securely latched.
Close the cover until it
locks into place.
MESSAGE
MEANING
SUGGESTED
SOLUTIONS