IBM 436854u Service Guide - Page 143

Error logs, Viewing error logs from the Configuration/Setup Utility program

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Error logs The server generates three error logs: v POST error log This log contains the three most recent error codes and messages that were generated during POST. v System-event/error log This log contains messages that were generated during POST and all system status messages from the service processor. v BMC system event log This log contains messages that were generated by the mini-BMC controller. The system event/error log and mini-BMC system event log are limited in size. When these logs are full, new entries will not overwrite existing entries; therefore, you must periodically clear them through the Configuration/Setup Utility program (the menu choices are described in the User's Guide). When you are troubleshooting an error, be sure to clear both logs so that you can find current errors more easily. Important: After you complete a repair or correct an error, clear the mini-BMC system-event log to turn off the system-error LED on the front of the server. Entries that are written to the system-event/error log and mini-BMC system event log during the early phase of POST show an incorrect date and time as the default time stamp; however, the date and time are corrected as POST continues. Each system-event/error log entry is displayed on its own page. To move from one entry to the next, use the Up Arrow (↑) and Down Arrow (↓) keys. You can view the contents of the POST error log and the system-event/error log from the Configuration/Setup Utility program. You can view the contents of the Dynamic System Analysis (DSA) error log from the diagnostic programs on the IBM Dynamic System Analysis Preboot Diagnostic CD. For more information about the DSA diagnostic programs, see "Diagnostic programs and messages" on page 155. Viewing error logs from the Configuration/Setup Utility program For complete information about using the Configuration/Setup Utility program, see the User's Guide. To view the error logs from the Configuration/Setup Utility program, complete the following steps: 1. Turn on the computer. 2. When the prompt Press F1 for Configuration/Setup is displayed, press F1. 3. Use one of the following procedures: v To view the POST error log and system-event/error log, select Event/Error Logs → System Event/Error Log. v To view the BMC system-event log, select Advanced Setup → Baseboard Management Controller (BMC) Setting → BMC System Event Log. Viewing the mini-BMC system-event log from the diagnostic programs The BMC system-event log that is generated by the mini-BMC controller contains the same information, whether it is viewed from the Configuration/Setup Utility program or from the diagnostic programs. Chapter 5. Diagnostics 125

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Error logs
The server generates three error logs:
v
POST error log
This log contains the three most recent error codes and messages that were
generated during POST.
v
System-event/error log
This log contains messages that were generated during POST and all system
status messages from the service processor.
v
BMC system event log
This log contains messages that were generated by the mini-BMC controller.
The system event/error log and mini-BMC system event log are limited in size.
When these logs are full, new entries will not overwrite existing entries; therefore,
you must periodically clear them through the Configuration/Setup Utility program
(the menu choices are described in the
User’s Guide
). When you are
troubleshooting an error, be sure to clear both logs so that you can find current
errors more easily.
Important:
After you complete a repair or correct an error, clear the mini-BMC
system-event log to turn off the system-error LED on the front of the server.
Entries that are written to the system-event/error log and mini-BMC system event
log during the early phase of POST show an incorrect date and time as the default
time stamp; however, the date and time are corrected as POST continues.
Each system-event/error log entry is displayed on its own page. To move from one
entry to the next, use the Up Arrow (
↑
) and Down Arrow (
↓
) keys.
You can view the contents of the POST error log and the system-event/error log
from the Configuration/Setup Utility program. You can view the contents of the
Dynamic System Analysis (DSA) error log from the diagnostic programs on the IBM
Dynamic System Analysis Preboot Diagnostic
CD. For more information about the
DSA diagnostic programs, see “Diagnostic programs and messages” on page 155.
Viewing error logs from the Configuration/Setup Utility program
For complete information about using the Configuration/Setup Utility program, see
the
User’s Guide
.
To view the error logs from the Configuration/Setup Utility program, complete the
following steps:
1.
Turn on the computer.
2.
When the prompt
Press F1 for Configuration/Setup
is displayed, press F1.
3.
Use one of the following procedures:
v
To view the POST error log and system-event/error log, select
Event/Error
Logs
→
System Event/Error Log
.
v
To view the BMC system-event log, select
Advanced Setup
→
Baseboard
Management Controller (BMC) Setting
→
BMC System Event Log
.
Viewing the mini-BMC system-event log from the diagnostic
programs
The BMC system-event log that is generated by the mini-BMC controller contains
the same information, whether it is viewed from the Configuration/Setup Utility
program or from the diagnostic programs.
Chapter 5. Diagnostics
125