IBM 436854u Service Guide - Page 224

Reseat the DIMMs., memory size is

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Table 9. DSA diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, System x3200 M2 Types 4367 and 4368," on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Message number Component Test State Description Action 202-901-xxx Memory Memory Stress Test Failed Test failure. 1. Run the standard DSA memory diagnostic to validate all memory. 2. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 3. Turn off the system and disconnect it from power. 4. Reseat the DIMMs. 5. Reconnect the system to power and turn on the system. 6. Run the test again. 7. Run the standard DSA memory diagnostic to validate all memory. 8. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERVCALL. 202-902-xxx Memory Memory Stress Test Failed General error: memory size is insufficient to run the test. 1. Turn off and restart the system. 2. Make sure that all memory is enabled by checking the Available System Memory in the Resource Utilization section of the DSA event log. If necessary, enable all memory in the Configuration/Setup Utility program (press F1 at system startup). 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Run the test again. 5. Turn off and restart the system if necessary to recover from a hung state. 6. Run the standard DSA memory diagnostic to validate all memory. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERVCALL. 206 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

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Table 9. DSA diagnostic messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v
See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component
Test
State
Description
Action
202-901-xxx
Memory
Memory Stress Test
Failed
Test failure.
1.
Run the standard DSA memory
diagnostic to validate all memory.
2.
Make sure that the DSA code is at the
latest level. For the latest level of DSA
docview.wss?uid=psg1SERV-DSA.
3.
Turn off the system and disconnect it
from power.
4.
Reseat the DIMMs.
5.
Reconnect the system to power and
turn on the system.
6.
Run the test again.
7.
Run the standard DSA memory
diagnostic to validate all memory.
8.
If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
202-902-xxx
Memory
Memory Stress Test
Failed
General error:
memory size is
insufficient to run
the test.
1.
Turn off and restart the system.
2.
Make sure that all memory is enabled
by checking the Available System
Memory in the Resource Utilization
section of the DSA event log. If
necessary, enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
3.
Make sure that the DSA code is at the
latest level. For the latest level of DSA
docview.wss?uid=psg1SERV-DSA.
4.
Run the test again.
5.
Turn off and restart the system if
necessary to recover from a hung state.
6.
Run the standard DSA memory
diagnostic to validate all memory.
7.
If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
206
System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide