IBM 436854u Service Guide - Page 245
Solving SAS problems, Turn off the server and disconnect all ac power cords.
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Solving SAS problems For any SAS error message, one or more of the following devices might be causing the problem: v A failing SAS device (adapter, drive, or controller) v An incorrect SAS termination jumper setting v A missing or incorrectly installed SAS terminator v A defective SAS terminator v An incorrectly installed cable v A defective cable For any SAS error message, follow these suggested actions in the order in which they are listed until the problem is solved: 1. Make sure that external SAS devices are turned on before you turn on the server. 2. Make sure that the cables for all external SAS devices are connected correctly. 3. If an external SAS device is attached, make sure that the external SAS termination is set to automatic. 4. Make sure that the last device in each SAS chain is terminated correctly. 5. Make sure that the SAS devices are configured correctly. Solving power problems Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an overcurrent condition. To diagnose a power problem, use the following general procedure: 1. Turn off the server and disconnect all ac power cords. 2. Check for loose cables in the power subsystem. Also check for short circuits, for example, if a loose screw is causing a short circuit on a circuit board. 3. Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start (see "Solving undetermined problems" on page 229 for the minimum configuration). 4. Reconnect all ac power cords and turn on the server. If the server starts successfully, replace the adapters and devices one at a time until the problem is isolated. If the server does not start from the minimum configuration, replace the components in the minimum configuration one at a time until the problem is isolated. Chapter 5. Diagnostics 227