IBM 436854u Service Guide - Page 237

System-error log messages, Information, Warning, Error

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System-error log messages A system-error log is generated by both the Remote Supervisor Adapter II SlimLine and the mini-BMC. The system-error log can contain messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action; they indicate possible problems, such as when the recommended maximum ambient temperature is exceeded. Error Error messages might require action; they indicate system errors, such as when a fan is not detected. Each message contains date and time information, and it indicates the source of the message (POST/BIOS or the service processor). In the following example, the system-error log message indicates that the server was turned on at the recorded time. Date/Time: 2002/05/07 15:52:03 DMI Type: Source: SERVPROC Error Code: System Complex Powered Up Error Code: Error Data: Error Data: The following table describes the possible system-error log messages and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, System x3200 M2 Types 4367 and 4368," on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. System-error log message Action A system NMI was detected Make sure that the system software is operating correctly and does not conflict with other software; the system software has created a software NMI, or pressing the NMI button has created a service NMI. Alert accepted by remote system x; type:y, ID:z Information only. Alert accepted from system x; type:y, sender's Information only. ID:z Alert ID x will be retried by sender; when accepted by a remote system, it will have a different ID Information only. Alert not accepted by remote system x; type:y, Information only. ID:z Alert not accepted from system x; type:y, sender's ID:z Information only. Chapter 5. Diagnostics 219

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System-error log messages
A system-error log is generated by both the Remote Supervisor Adapter II SlimLine
and the mini-BMC. The system-error log can contain messages of three types:
Information
Information messages do not require action; they record significant
system-level events, such as when the server is started.
Warning
Warning messages do not require immediate action; they indicate
possible problems, such as when the recommended maximum
ambient temperature is exceeded.
Error
Error messages might require action; they indicate system errors,
such as when a fan is not detected.
Each message contains date and time information, and it indicates the source of
the message (POST/BIOS or the service processor).
In the following example, the system-error log message indicates that the server
was turned on at the recorded time.
-------------------------------
Date/Time: 2002/05/07 15:52:03
DMI Type:
Source: SERVPROC
Error Code: System Complex Powered Up
Error Code:
Error Data:
Error Data:
---------------------------------------
The following table describes the possible system-error log messages and
suggested actions to correct the detected problems.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
Action
A system NMI was detected
Make sure that the system software is operating correctly and does
not conflict with other software; the system software has created a
software NMI, or pressing the NMI button has created a service
NMI.
Alert accepted by remote system
x
; type:
y
, ID:
z
Information only.
Alert accepted from system
x
; type:
y
, sender's
ID:
z
Information only.
Alert ID
x
will be retried by sender; when
accepted by a remote system, it will have a
different ID
Information only.
Alert not accepted by remote system
x
; type:
y
,
ID:
z
Information only.
Alert not accepted from system
x
; type:
y
,
sender's ID:
z
Information only.
Chapter 5. Diagnostics
219