IBM 436854u Service Guide - Page 152

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, System x3200 M2 Types 4367 and 4368," on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 1962 A hard disk drive does not contain a valid boot sector. 1. Make sure that a bootable operating system is installed. 2. Run the hard disk drive diagnostic tests. 3. Reseat the following components, depending on the server model: v Hot-swap models: a. Hard disk drive b. SAS/SATA controller v Simple-swap models: a. Hard disk drive b. Hard disk drive cable 4. Replace the following components one at a time, depending on the server model, in the order shown, restarting the server each time: v Hot-swap models: a. Hard disk drive b. Hard disk drive backplane c. SAS/SATA controller v Simple-swap models: a. Hard disk drive b. Hard disk drive cable 5. (Trained service technician only) Replace the system board. 2462 Video memory configuration error. 1. Reseat the following components: a. Video adapter (if one is installed) b. (Trained service technician only) System board 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. Video adapter (if one is installed) b. (Trained service technician only) System board 3001 SMART monitoring failure predicted on hard Replace the hard disk drive. disk drive 3003 SMART command execution failure on hard Replace the hard disk drive. disk drive 3005 Current hard disk drive configuration do not Replace the hard disk drive. support SMART function 134 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide