Kyocera TASKalfa 181 Scan System (F) B Operation Guide (Functions Edition) - Page 94

Display, Checkpoints, Corrective Actions, Reference, Is Scanner File Utility running on

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Troubleshooting Display Checkpoints Corrective Actions Reference Page Communication error. Scan to PC: Try retransmitting. - Sending computer status. E-Mail Send: Contact your system administrator. - Is the SMTP server running? Destination PC's system error. Destination PC computer status. Try retransmitting. - The file was not saved. Has the maximum hard disk usage Increase available space and try - Check the destination PC. set by Scanner File Utility at the again. destination PC been exceeded? Are you trying to send from multiple Try again later or change the - scanners using the same filename? filename. Destination PC's application is Is Scanner File Utility running on the Launch Scanner File Utility. out of order. destination PC? page 3-6 Destination PC is in use. Try again later. - A connection currently exists - between the destination PC and a scanner. Try retransmitting later. PC's version of personal address Is the Address Book for Scanner Contact your system administrator - list is different. version different? or support personnel. Contact administrator. PC of personal address list is in use. Try again later. (PC's version of personal address list is in use. Try again later.) - A connection current exists between - the specified Address Book for Scanner and a scanner. Try making the selection again later. Sender (user) is not registered. Is the sender (user) registered as Contact administrator. User No. 001 in the scanner's sender (user) list? Create a new user number 001 entry Refer to or select another user after setting Operation the scanner default for Selec. of Guide Setup senders (users) to [Off]. Edition, Chapter 2 No Destination address being Is the specified destination registered. registered? Create a new entry or select another - destination. (Destination address has not being registered.) Wrong password. - Enter the correct password. - (Incorrect password.) Check domain name and host Scanner domain name, host name Check if domain name and host name. not set. name have been configured. page 2-6 Overflow of original pages. Limit of 999 pages that can be sent Send the excess pages separately. - Scanned documents were sent. at 1 time has been exceeded. Depending on 2-sided or book original settings, the maximum sheets that can be sent may be 998 pages. POP3 server not found. Contact Administrator. Is the network cable connected properly? Confirm the network cable is properly connected. Refer to Operation Guide Setup Edition, Chapter 2 Is the POP3 server running? Start the POP3 server. - 4-4

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Troubleshooting
4-4
Communication error.
Scan to PC:
Sending computer status.
Try retransmitting.
—
E-Mail Send:
Is the SMTP server running?
Contact your system administrator.
—
Destination PC’s system error.
Destination PC computer status.
Try retransmitting.
—
The file was not saved.
Check the destination PC.
Has the maximum hard disk usage
set by Scanner File Utility at the
destination PC been exceeded?
Increase available space and try
again.
—
Are you trying to send from multiple
scanners using the same filename?
Try again later or change the
filename.
—
Destination PC’s application is
out of order.
Is Scanner File Utility running on the
destination PC?
Launch Scanner File Utility.
page
3-6
Destination PC is in use.
Try again later.
—
A connection currently exists
between the destination PC and a
scanner. Try retransmitting later.
—
PC’s version of personal address
list is different.
Contact administrator.
Is the Address Book for Scanner
version different?
Contact your system administrator
or support personnel.
—
PC of personal address list is in
use.
Try again later.
(
PC’s version of personal
address list is in use.
Try again later.
)
—
A connection current exists between
the specified Address Book for
Scanner and a scanner. Try making
the selection again later.
—
Sender (user) is not registered.
Contact administrator.
Is the sender (user) registered as
User No. 001 in the scanner's
sender (user) list?
Create a new user number 001 entry
or select another user after setting
the scanner default for
Selec. of
senders (users)
to [Off].
Refer to
Operation
Guide
Setup
Edition
,
Chapter 2
No Destination address being
registered.
(
Destination address has not
being registered.
)
Is the specified destination
registered?
Create a new entry or select another
destination.
—
Wrong password.
(
Incorrect password.
)
—
Enter the correct password.
—
Check domain name and host
name.
Scanner domain name, host name
not set.
Check if domain name and host
name have been configured.
page
2-6
Overflow of original pages.
Scanned documents were sent.
Limit of 999 pages that can be sent
at 1 time has been exceeded.
Send the excess pages separately.
Depending on 2-sided or book
original settings, the maximum
sheets that can be sent may be 998
pages.
—
POP3 server not found.
Contact Administrator.
Is the network cable connected
properly?
Confirm the network cable is
properly connected.
Refer to
Operation
Guide
Setup
Edition
,
Chapter 2
Is the POP3 server running?
Start the POP3 server.
—
Display
Checkpoints
Corrective Actions
Reference
Page