Lexmark C524 User's Guide

Lexmark C524 Manual

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  • Lexmark C524 | User's Guide - Page 1
    C520, C522, and C524 User's Guide Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 June 2005 www
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    or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious
  • Lexmark C524 | User's Guide - Page 3
    for network printing 16 Printing a network setup page ...16 Assigning a printer IP address ...16 Verifying the IP settings ...17 Windows ...17 Supported printer drivers ...17 Supported network printer ports ...17 Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP
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    graphics ...29 Configuring the printer for black-only printing 29 Removing the color supplies ...30 Configuring the printer for color printing and 500-sheet tray ...50 Identifying the multipurpose feeder or the manual feed slot 50 Using and loading the multipurpose feeder 50 Loading the
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    84 Aligning the toner cartridges for color registration 85 Removing the fuser for long-term storage ...86 Replacing the fuser after long-term storage 88 Chapter 9: Troubleshooting 90 Solving basic printer problems ...90 Solving display problems ...91 Solving printing problems ...91 Solving print
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    Power Saver ...108 Encrypting the disk ...108 Configuring printer alerts ...109 Adjusting operator panel contrast ...109 Memory Using the secure Embedded Web Server 115 Supporting SNMPv3 (Simple Network Management Protocol version 3 116 Supporting IPSec (Internet Protocol Security 116 Using Secure
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    usage ...138 Power Saver ...139 ENERGY STAR ...139 Waste from Electrical and Electronic Equipment (WEEE) directive 139 Laser notice ...140 Statement of Limited Warranty for Lexmark C520, C522, and C524 140 Index ...142 7
  • Lexmark C524 | User's Guide - Page 8
    1 Overview Basic models The following illustration shows the Lexmark™ C520, C522, and C524 of the Lexmark family of printers and their features. C520 and C522 have a manual feed slot on the front of the standard tray. C524 has a multipurpose feeder located on the front of the standard tray which
  • Lexmark C524 | User's Guide - Page 9
    for the Lexmark C522 and C524. Optional 500-sheet drawer Illustrations in this publication Illustrations in this publication are predominantly for C524 with the multipurpose feeder. Illustrations for C522 with the manual feed slot are only shown for loading and clearing jams instructions. Configured
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    the computer before setting up the printer. The printer driver is software that lets the computer communicate with the printer. The procedure to install drivers depends on the operating system used. Use the following table to find driver installation instructions for the particular operating system
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    click Finish. Follow the instructions on the screen. It may take some time for the drivers to load. 6 Close the drivers CD installer application. 7 Connect the USB cable, and turn on the printer. The Plug and Play screen appears, and a printer object is created in the printers folder of the computer
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    printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the COM port. Setting parameters in the printer > is the setting required for a Note the following restrictions: • Maximum baud rate supported is 115,200. • Data Bits must be set to 7 or 8. • Parity
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    printing Installing a printer driver A printer driver must be installed on the computer that is connected to the printer. Note: Windows 95 and Windows 98 (first edition) users should follow the installation directions in Using Windows 95 and Windows 98 (first edition). 1 Insert the drivers CD. It
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    necessary files are installed on the computer. g Click Close when installation is complete. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. 2 Do one of the following: • For Mac OS 9.0: Open Apple LaserWriter. • For Mac OS
  • Lexmark C524 | User's Guide - Page 15
    are available on the drivers CD and on the Lexmark Web site at www.lexmark.com. The UNIX/Linux User's Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. All the printer driver packages support local printing using a parallel
  • Lexmark C524 | User's Guide - Page 16
    support person for a solution, and print another network setup page to verify that the printer is connected to the network. Assigning a printer with step 2. If the network is not using DHCP, then manually assign an IP address to the printer. One of the easiest ways is to use the operator panel:
  • Lexmark C524 | User's Guide - Page 17
    the installation of a printer driver and the creation of a network printer port. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD. Updated system and
  • Lexmark C524 | User's Guide - Page 18
    is connected to one of the computers on the network using a local cable, such as USB. • Printer drivers are installed on the computer attached to the printer. • During driver installation, the printer is set up to be "shared" so that other network computers can print to it. Operating system Go
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    click Finish. Follow the instructions on the screen. It may take some time for the drivers to load. f Close the drivers CD installer application. g Connect the USB cable, and turn on the printer. The Plug and Play screen appears, and a printer object is created in the Printers folder of the computer
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    object. • Browse Network Neighborhood. Find the host name of the server, and look for the shared name assigned to the printer. Install the printer driver (or subset) on network clients Using the point and print method Note: This method is usually the best use of system resources. The server handles
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    Drag'N'Print Note: Drag'N'Print™ support is not available for all printers. For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities. Macintosh Note: A PostScript Printer Description (PPD) file provides detailed information
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    the pop-up menu. 5 Enter the IP address or the printer DNS name in the Printer Address box. 6 Choose Lexmark from the "Printer Model" pop-up menu. 7 Select the new printer from the list, and click Add. 8 Verify printer installation: a Open Finder, click Applications, and click TextEdit. b Choose
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    packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com. Lexmark provides a printer driver package for each supported UNIX and Linux platform. The User's Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux
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    Loading the optional 500-sheet tray for instructions on loading paper and specialty media into support all the printer features, use the Lexmark custom printer drivers. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from the Lexmark
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    using the printer can print the job. This will only work with the Lexmark custom drivers that came on the drivers CD which shipped with the printer. 1 In Print or Print and Hold. Follow instructions for printing a confidential job. Go to the printer to retrieve the confidential print job, and
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    jobs, all confidential jobs associated with the user name are deleted. Note: When one or more jobs print, the job or jobs are deleted from printer memory. For more information about confidential jobs, and Print and Hold jobs, see Using the Print and Hold function. Canceling a print job There are
  • Lexmark C524 | User's Guide - Page 27
    . Canceling a job from the desktop 1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. A list of available printers appears. 4 Double-click the printer selected when the job was sent to print. A list of print jobs appears in the
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    The message Printing Menu Settings Page appears while the page prints. The printer returns to the Ready message after the menu settings page prints. If message appears when this page prints, see the Menus and Messages Guide located on the publications CD for more information. Printing a directory
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    will not be touched or scratched. Store the toner cartridges with the photoconductor units. Keep the photoconductor units and toner cartridges readily available. Configuring the printer for black-only printing Complete the following instructions to print with black only prior to removing all the
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    Printing 6 Press until Exit Config Menu appears, and then press . Resetting the Printer appears briefly, followed by the clock. Remove all color supplies then appears, so complete Removing the color supplies as follows. Removing the color supplies Warning:
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    Printing 2 Open the upper door fully. Grasp the handle on the inner door and pull to open both the inner and lower doors. Gently lower the lower door. Now the photoconductor units can be seen. 3 Grasp the knob on the right side of the photoconductor unit, lift up on the knob to release the
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    use an empty paper supplies box. 6 Close the box to protect the photoconductor units from light exposure. 7 Grasp the small handles on the yellow toner cartridge as the illustration blowup shows in detail. Lift it up slightly, and then pull it straight out. As the main part of the illustration shows
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    Close the upper door. Configuring the printer for color printing and replacing the supplies To return to color printing, complete the following steps. 1 Turn the printer off. 2 Press and hold and while turning the printer on. Configuring the printer for color printing and replacing the supplies
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    missing 84 Yellow PC Unit missing 31 Missing or defective Cyan cartridge 31 Missing or defective Magenta cartridge 31 Missing or defective Yellow cartridge As the photoconductor units stored in the box are replaced in the printer, check the clear end of the photoconductor unit for color residue
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    printer helps avoid printing problems. The following sections contain guidelines for choosing the correct media for the printer. For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark detailed loading instructions. Paper
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    print quality and the ability of the printer to feed the paper properly. Leave in fewer paper feeding problems and better print quality Proper paper loading helps prevent jams and ensures trouble-free printing. To help avoid jams or using a source that does not support auto size sensing. • Do not
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    Paper Menu in the Menus and Messages Guide located on the publications CD for detailed forms and letterhead paper for the printer: • Use grain long papers for inks designed for use in xerographic copiers. The ink or tray 2 Multipurpose feeder Manual feed slot Print side Printed letterhead
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    , printer driver, or from MarkVision™ Professional. • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 180°C (356°F) without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems
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    , see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Set the Paper Type menu item to Labels in the Paper Menu. Set the Paper Type from the printer operator panel, the printer driver, or from MarkVision Professional. • Do
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    printer. • The use of grain long card stock is recommended. Storing media Use the following guidelines for proper media storage. These help avoid media feeding problems see the Card Stock & Label Guide. Media sizes and support Legend  - supported ✘- unsupported Media size Dimensions Standard 250
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    Media specifications Media sizes and support (continued) Legend  - supported ✘- unsupported Media size Dimensions Standard 250-sheet tray Optional 500-sheet tray Multipurpose feeder (Tray 1) (Tray 2) or manual feed slot Executive 184.2 x 266.7 mm  (7.25 x 10.5 in.)   Folio 216 x
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    500- sheet tray sheet tray Multipurpose (Tray 1) (Tray 2) feeder ✘ ✘  Manual feed slot ✘ ✘ ✘   ✘ ✘       Duplex ✘ ✘   Media support for sources and duplex feature Legend  - supported ✘- unsupported Media Paper Card stock Transparencies Paper labels Envelopes
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    drawer (Tray 2) Multipurpose feeder or manual feed slot Paper Xerographic or business . 2 This paper weight in any source is not supported for duplex (two-sided) printing. 3 For 60 is recommended. 4 Pressure sensitive area must enter the printer first. 5 100% cotton content maximum weight is 90
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    recommended Not recommended Inapplicable Inapplicable Multipurpose feeder or manual feed slot 163 g/m2 (90 lb) 203 g/m2 (125 lb) 216 g/m2 (80 lb) Transparencies Laser printer 0.12 mm - 0.14 mm Inapplicable (4.8 - 5.4 mil) in thickness in any source is not supported for duplex (two-sided)
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    on both sides of paper reduces printing costs. For sizes that are acceptable for duplex printing, see Media sizes and support. Select Duplex from the printer driver to print individual duplex jobs. Duplex printing on letterhead When duplex (two-sided) printing on letterhead from the trays, load
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    Media specifications The two values for the Duplex Bind are: Long Edge* The asterisk (*) indicates this is the factory default setting. Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long
  • Lexmark C524 | User's Guide - Page 47
    It also includes information about the standard bin. Loading the standard tray The printer has two trays to select from: the standard tray (tray 1), also which is part of the optional 500-sheet drawer and fits into the support unit. Load the paper or specialty media used for the majority of print
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    region. Notice the size indicators on the bottom of the tray on both sides of the guide. Use these indicators to help position the guide at the correct size. Notice the load lines on the width guide tab which is the maximum height indicator for loading media. Load lines 4 Flex the sheets back
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    stack toward the back of the tray as shown. When loading letterhead paper, place the header toward the front of the tray. 6 Squeeze the width guide tabs, and slide the length guide to lightly touch the side of the stack. 7 Align the tray, and insert it. Loading the standard tray 49
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    does not need to be completely removed from the support unit. Just remove it partially and load the media without adjusting the guides. Identifying the multipurpose feeder or the manual feed slot The printer has either a multipurpose feeder or a manual feed slot located on the front of the standard
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    achieve the best possible print quality, use only high-quality media that is designed for use in laser printers. See Media guidelines for information on selecting types of media. • To prevent jams, do not add feeder door down. Identifying the multipurpose feeder or the manual feed slot 51
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    Loading media 3 Grasp the extension, and pull it straight out until fully extended. 4 Grasp the handle of the guide. • For paper, push the guide to the media size that is being loaded. Notice the size names molded into the surface. Identifying the multipurpose feeder or the manual feed slot 52
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    Loading media • If not loading paper, push the guide all the way to the left. 5 Prepare media for loading. Note: Do not load different sizes or types of Avoid touching the print side of the transparencies. Be careful not to scratch them. Identifying the multipurpose feeder or the manual feed slot 53
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    and helps them feed properly. Do not fold or crease the envelopes. 7 Move the guide close to the size indicator for the size of envelopes being loaded first. 8 Locate the could cause jams. Tab Stack height limiter Guide Size indicators Identifying the multipurpose feeder or the manual feed slot 54
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    top edge entering first. • Load transparencies with the recommended print side face down and the top edge entering first. Identifying the multipurpose feeder or the manual feed slot 55
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    linings, or self-stick adhesives. These envelopes may severely damage the printer. Do not feed stamped envelopes into the multipurpose feeder. The stamp shown in the illustration only for placement. 10 Adjust the guide to lightly touch the side of the stack of media. Ensure the manual feed slot 56
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    . For paper, the guide was already placed before the paper was loaded; however, check to see if the guide needs a slight adjustment. manual feed slot as specified for x. Load the media, and press . See Media guidelines for a listing of supported types and sizes. Note: When printing from the manual
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    best possible print quality, use only high-quality media that is designed for use in laser printers. See Media guidelines for information on selecting types of media. • Load media with the top edge going into the manual feed slot first. (Letterhead goes face-down.) 1 Use the marks above the slot to
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    standard bin holds up to 250 sheets of 20 lb paper and is located on top of the printer. The standard bin collates print jobs face-down. The standard bin supports all media listed in Media sizes and support. Attaching the standard bin To attach the standard bin to the top of the
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    Loading media Using the media stop The standard bin has a media stop which is used to keep media from sliding off the back of the standard bin. It has two lengths, one for shorter media like Letter and A4 sizes, and one for longer media like Legal size. To extend the media stop for short sizes of
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    Loading media To extend the media stop for longer sizes of media, start with the media stop fully closed: 1 Grasp the media stop at the second indentation. 2 Lift it up and back until it is flat at a 180 degree angle. Using the standard bin 61
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    size as the media previously loaded, do not change the Paper Size setting. To change the Paper Size and Paper Type setting: 1 Make sure the printer is on and the Ready message appears. 2 Press and release . 3 Press until Paper Menu appears, and then press . 4 Press until Paper Size/Type appears, and
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    . See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications for more information about which sure the recommended print side is face-down when loading the multipurpose feeder and manual feed slot. • Keep media stored in an acceptable environment. See Storing
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    The path varies depending on the input source (tray 1 or tray 2) and if a duplex (two-sided) print job is being sent. When a jam occurs, the printer issues a message indicating the region of the jam. Only the three-digit jam prefix numbers are given in the following illustration. For the same three
  • Lexmark C524 | User's Guide - Page 65
    Clearing jams Accessing jam areas Open doors and covers, and remove trays to access jam areas. The illustration shows the location of sources and possible jam areas. Upper door Standard bin Fuser cover Standard tray (Tray 1) Inner door Lower door Optional 500-sheet tray (Tray 2) Identifying
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    Clearing jams Use the following table to locate instructions for a particular jam. Note: To resolve any 69 Behind the inner door 69 Under the four photoconductor 70 units In Tray 1 76 In the manual feed slot 77 Jam between an input sensor and the fuser exit sensor Jam after the fuser exit
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    Clearing jams Clearing a jam in the standard tray (Tray 1) If the media did not feed correctly from the standard tray, the jam is in the tray. The operator panel indicates a 241.xx Paper Jam. 1 Open the standard tray. 2 Pull the jammed media out. 3 Insert the tray. If the media fed from the tray and
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    tray. The operator panel indicates a 242.xx Paper Jam. 1 Open the optional 500-sheet tray. 2 Pull the jammed media out. 3 Insert the tray into the support unit. If the media fed from Tray 2, but is caught between Tray 1 and Tray 2 in the media path, the operator panel indicates a 242.xx Paper
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    Clearing jams If the media fed from Tray 2, but is caught between Tray 1 and Tray 2 in the media path, the operator panel may indicate a 200.xx Paper Jam instead. If so, clear the jam as follows. 1 Remove the standard tray. 2 Pull the jammed media up and then out of the tray. 3 Insert the tray.
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    Clearing jams The media is jammed under the photoconductor units. The operator panel indicates a 200.xx Paper Jam or 201.xx Paper Jam. 1 Open the upper door and the inner door. The lower door comes open with the inner door. 2 Pull the media straight forward only to remove it. Note: Be careful not to
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    Clearing jams Clearing jams under the fuser or fuser cover CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area. The jammed media is under the fuser
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    : If jammed media is seen in the position shown in the following illustration, pull the jammed media gently up and to the rear of the printer. 3 Close the lower door. This closes the inner door. Close the upper door. Clearing jams under the fuser or fuser cover 72
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    Clearing jams Clearing jams between the fuser and the standard bin The jammed media is visible from the standard bin. The operator panel indicates a 202.xx Paper Jam. Grasp the jam, and pull it back away from the bin. Clearing a jam in the standard bin The jammed media is in the standard bin. The
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    Clearing jams Clearing duplex path jams The jammed media is under the rollers near the fuser. The operator panel indicates a 203.xx Paper Jam. 1 Open the upper door. 2 Grasp the jammed media on each side, and pull it out gently. 3 Close the upper door. Clearing duplex path jams 74
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    Clearing jams If the jammed media is caught between the lower door and the inner door, the operator panel indicates a 230.xx Paper Jam. 1 Open the upper door. 2 Pull the jammed media straight up. Note: If most of the jammed media is not visible with the upper door open, open the lower door to
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    Clearing jams If the jammed media is caught entering the standard tray (Tray 1), the operator panel indicates a 230.xx Paper Jam. 1 Remove the standard tray. 2 Pull the jammed media down and out. 3 Install the standard tray. The jammed media is caught as shown in the standard tray (Tray 1). The
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    it enters the multipurpose feeder. The operator panel indicates a 250.xx Paper Jam. Clearing jams from the manual feed slot If the media is not placed far enough into the manual feed slot, the printer operator panel issues a message to insert the media. In this case, push the media farther into the
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    printer. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Other resources Toner cartridge Toner Darkness in Messages Guide on the publications CD Use the software application or printer driver to
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    site at www.lexmark.com or contact the place where you bought your printer. Replacing maintenance items as needed helps to maintain top printer performance, optimize print quality, and avoid printing problems. Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow
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    Order Lexmark part number C52025X. Maintaining the printer for long-term storage If the printer will be turned off a month or longer, remove the fuser first and close the upper door. Store the fuser in a convenient place. See Removing the fuser for long-term storage for instructions. Maintaining
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    the toner cartridge when the 88 Replace Cyan cartridge, 88 Replace Magenta cartridge, 88 Replace Yellow cartridge, or 88 Replace Black cartridge message appears. See Ordering toner cartridges for more information. See 88 Replace cartridge in the Menus and Messages Guide on the publications
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    is replaced, follow the instructions located in the new toner cartridge box to recycle the used toner cartridge. When you return a used toner cartridge, you contribute to a worldwide recycling effort at no cost to you. For best results, use Lexmark supplies with the printer. Damage caused to the
  • Lexmark C524 | User's Guide - Page 83
    Maintaining the printer Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Replacing the photoconductor units When 84 [color] PC Unit life warning appears on the operator
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    problems in the Troubleshooting chapter. Warning: To avoid overexposing the photoconductor units to light, do not leave the inner door open longer than 10 minutes. 1 Turn the printer . 6 Install the four toner cartridges. 7 Close the doors. 8 Turn the printer on. Cleaning the printhead lenses 84
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    to the new one, the alignment of the toner cartridges and photoconductor units may have changed. For better color quality, complete the following steps for color registration: 1 Turn the printer off. 2 Press and hold and while turning the printer on. 3 Release the buttons when the clock appears
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    fuser and store it in a clean and convenient place. CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before removing it. 1 Turn the printer off. 2 Grasp the handhold. 3 Open the upper door. Removing the fuser for long-term storage 86
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    Maintaining the printer 4 Turn the thumbscrews counterclockwise to loosen them. 5 Grasp the fuser by the handles and lift it straight up. 6 The fuser could still be hot. Touch
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    Maintaining the printer Replacing the fuser after long-term storage 1 Grasp the handhold. 2 Open the upper door. Replacing the fuser after long-term storage 88
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    clockwise to tighten them. Warning: Make sure the thumbscrews are tightened fully before closing the upper door. 6 Close the upper door. 7 Turn the printer on. If the fuser is installed improperly or it is missing, 87 Fuser Missing appears on the operator panel. If this message appears, remove the
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    checked, and a problem still exists, turn the printer power off, wait for about 10 seconds, and then turn the printer power on. This often fixes the problem. Note: If an error message appears, see the Menus and Messages Guide located on the publications CD for more information. Troubleshooting 90
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    appears. If the messages do not appear, turn the printer off. For technical support, contact the Lexmark Customer Support Center at http://support.lexmark.com. Settings in the software application, the printer driver, or the printer utilities are overriding the settings made from the operator panel
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    the wrong settings do not match the operator panel and in the printer driver are correct for the job media. media loaded in the tray. 1284compliant parallel cable. Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port are recommended. The printer is in Hex Trace
  • Lexmark C524 | User's Guide - Page 93
    Pages for more information. Print the Print defects guide which is available from the Help menu on the printer operator panel. Marks occur down the page repeatedly printer on. 4 Select Color Adjust from the Quality Menu in Settings. If the problem still exists, see Aligning the toner cartridges for
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    specifications. Make sure the printer Paper Type setting matches the type of media being used. Avoid textured media with rough finishes. The toner cartridges may be empty. Replace the needed toner cartridge. The fuser is worn or defective. Replace the fuser. Solving print quality problems 94
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    the Quality Menu in Settings is too dark. The toner cartridges are defective. Select a different Toner Darkness setting from the printer driver before sending the job to print. Remove and reinstall the toner cartridges. Replace the toner cartridges. ABCDE ABCDE Solving print quality problems 95
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    cartridges. The photoconductor units are defective. The printer requires servicing. Make sure all packaging is removed from the photoconductor units. See the Setup sheet or Replacing a photoconductor unit. Replace the photoconductor units. Call for customer support. Solving print quality problems
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    Troubleshooting Symptom The media curls badly once it prints and exits to the standard bin. Cause The Paper Weight setting is wrong for the type Change the Paper Weight setting. Make sure the media loaded in the source is not damp. Load media from a new package. Solving print quality problems 97
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    option, and then reinstall it. Check the cable connections. See the Setup sheet for instructions. The printer driver does not recognize that the option is installed. Look at the driver settings and verify that all the printer configuration settings are correct. If an option does not appear in the
  • Lexmark C524 | User's Guide - Page 99
    Troubleshooting Solving media feed problems Symptom Paper frequently jams. The Paper Jam message remains after the jam is removed. Cause Solution Media that does not meet the printer specifications is being used. Use recommended media. See the Card Stock & Label Guide available on our Lexmark
  • Lexmark C524 | User's Guide - Page 100
    Troubleshooting Symptom Cause Solution Media falls out of the standard bin when the standard bin is full. Some printer models do not have a Remove media from the standard bin. standard bin full sensor. on the operator panel to match the type of media loaded. Solving media feed problems 100
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    in Chooser. Solving other problems Problem Action I need to get updated printer drivers or utilities. See the drivers CD that came with the printer. It contains printer drivers and utilities.Visit the Lexmark Web site, www.lexmark.com, for the most current printer drivers or utilities. I need
  • Lexmark C524 | User's Guide - Page 102
    Troubleshooting magenta, yellow, and black inks or toners can be printed instruction. How does the printer know driver for the best color? What driver settings should I use for the best color? The PostScript driver printer Color Samples pages may be useful in solving certain color matching problems
  • Lexmark C524 | User's Guide - Page 103
    setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software application (RGB or CMYK combinations). When the printer Color Correction setting is set to Solving color quality problems 103
  • Lexmark C524 | User's Guide - Page 104
    Troubleshooting Off, the color is based on the print Graphic Image CMYK Text Graphic Image Printer Color Correction setting Auto Manual Auto Manual Auto Manual Auto Manual Auto Manual Auto Manual Color Samples pages to print for Black, and 20 percent for Solving color quality problems 104
  • Lexmark C524 | User's Guide - Page 105
    Samples applies to Cyan, Magenta, Yellow, and Black. Online technical support Technical support is available on the Lexmark Web site at www.lexmark.com. Calling for service When calling for printer service, be prepared to describe the problem or the error message on the display. Be prepared to give
  • Lexmark C524 | User's Guide - Page 106
    The following sections are for a system support person in charge of the printer. Since many people could be using the printer, an administrator may choose to lock the menus to keep others from changing menu settings from the operator panel. Disabling operator panel menus To disable
  • Lexmark C524 | User's Guide - Page 107
    to Disabled. The Submitting Selection message appears. Note: The Power Saver setting may also be adjusted by issuing a Printer Job Language (PJL) command. For more information, see the Technical Reference available on our Lexmark Web site at www.lexmark.com. Restoring factory default settings 107
  • Lexmark C524 | User's Guide - Page 108
    Administrative support Disabling Power Saver Disabling Power Saver is a two-step process. First, the menu item is turned on, and then the menu item is selected. 1 Turn the printer off. 2 Press and hold and while turning the printer on. 3 Release the buttons when the clock appears. CONFIG MENU
  • Lexmark C524 | User's Guide - Page 109
    , posts a message, and activates the selected alarm type. Cartridge Alarm Gives a choice on how the printer responds when cartridge life is low. Off Single Continuous The printer posts a message and continues printing. The printer stops printing, posts a message, and activates the selected alarm
  • Lexmark C524 | User's Guide - Page 110
    memory is not covered by the product warranty. Lexmark may require that all third-party features be removed before a product is supported or serviced. Using the Print and Hold function When sending a job to the printer, a user can specify in the driver for the printer to hold the job in memory. When
  • Lexmark C524 | User's Guide - Page 111
    Administrative support • Confidential jobs • Printing or deleting a confidential job • Entering a Verify Print If a Verify Print job is sent, the printer prints one copy and holds the remaining copies requested from the driver in printer memory. Use Verify Print to examine the first copy to
  • Lexmark C524 | User's Guide - Page 112
    stored in memory. Note: Once all copies are printed, the Verify Print job is deleted from printer memory. Confidential jobs When a job is sent to the printer, enter a personal identification number (PIN) from the driver. The PIN must be four digits using the numbers 0-9. The job is then held in
  • Lexmark C524 | User's Guide - Page 113
    Administrative support Understanding the operator panel The operator panel consists of these items: • 160 x 64 pixel liquid crystal the operator panel gives information about the status of the printer using the colors red and green. Indicator light status Off Blinking green Solid green
  • Lexmark C524 | User's Guide - Page 114
    Administrative support Buttons Button Note: It has a curved arrow icon. Note: It has a key icon. left of the screen. Press to open the administration menus. These menus are only available when the printer is in the Ready state. Press button. to stop or suspend all job activity. The functions
  • Lexmark C524 | User's Guide - Page 115
    support Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer the printer
  • Lexmark C524 | User's Guide - Page 116
    line, enter the IP address of the printer being configured using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click SNMP. SNMPv3 authentication and encryption has three levels of support: • No authentication and no encryption • Authentication
  • Lexmark C524 | User's Guide - Page 117
    Protected Access) feature of an optional internal wireless print server to provide WPA-Enterprise security support. Support for 802.1x requires the establishment of credentials for the printer. The printer must be known to the Authentication Server (AS). The AS will allow network access to devices
  • Lexmark C524 | User's Guide - Page 118
    Administrative support Printing Lockout Printing Lockout allows locking or unlocking of a printer using an assigned PIN. When locked, every job the printer receives will buffer to the hard disk. A user can print jobs only by entering the correct PIN on the operator panel. A PIN can be assigned
  • Lexmark C524 | User's Guide - Page 119
    and removing options Installing the 500-sheet drawer The printer supports one optional drawer which allows an additional 500 sheets of paper to be loaded. CAUTION: If installing a 500-sheet drawer after setting up the printer, turn the printer off and unplug the power cord before continuing
  • Lexmark C524 | User's Guide - Page 120
    from the standard bin. 4 Remove any media from the multipurpose feeder, and close the multipurpose feeder. 5 Lift the printer off of the optional drawer, and set the printer aside. CAUTION: The printer weighs 25.40 kg (56 lb); therefore, it requires at least two people to lift it safely. Use the
  • Lexmark C524 | User's Guide - Page 121
    Installing and removing options To install a memory or flash card, access the system board. 1 Notice the eight screws located on the metal plate. Turn the screws counterclockwise until they are loose. Do not remove the screws. 2 Lift the metal plate up until each screw is in the keyhole. 3 Pull the
  • Lexmark C524 | User's Guide - Page 122
    disk connector Memory card connector Optional INA card connector Warning: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Accessing the system board 122
  • Lexmark C524 | User's Guide - Page 123
    Installing and removing options Replacing the system board metal plate Note: This procedure requires a #2 Phillips screwdriver. 1 Align and place the eight keyholes on the system board metal plate onto the screws on the system board. 2 Slide the metal plate down. Replacing the system board metal
  • Lexmark C524 | User's Guide - Page 124
    before touching any system board electronic components or connectors. CAUTION: If installing a memory card after setting up the printer, turn the printer off and unplug the power cord before continuing. 1 Access the system board (see Accessing the system board). 2 Open both latches on the connector
  • Lexmark C524 | User's Guide - Page 125
    Installing and removing options 3 Unpack the memory card. Save the packaging materials. Avoid touching the connection points along the edge of the card. 4 Align the notches on the memory card with the ridges on the connector. Notch Ridge 5 Push the memory card straight into the connector until it
  • Lexmark C524 | User's Guide - Page 126
    and removing options Removing a memory card Warning: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Locate the card to remove. 2 Push each latch out at each end
  • Lexmark C524 | User's Guide - Page 127
    before touching any system board electronic components or connectors. CAUTION: If installing a flash or firmware card after setting up the printer, turn the printer off and unplug the power cord before continuing. 1 Access the system board (see Accessing the system board). 2 Unpack the card. Save
  • Lexmark C524 | User's Guide - Page 128
    the optional firmware or flash memory card to remove. Warning: Electronic components are easily damaged by static electricity. Touch something metal on the printer before touching the option card. 2 While pushing on both locking clips, gently pull the card straight out from the system board. If the
  • Lexmark C524 | User's Guide - Page 129
    needed to attach the hard disk to the mounting plate. Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before touching a disk. Note: If an option card has been installed, it may need removing before installing the hard disk. 1 Remove the system board
  • Lexmark C524 | User's Guide - Page 130
    the system board metal plate. Removing an optional hard disk Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before touching a disk. 1 Remove the system board metal plate (see Accessing the system board). 2 Pull the three posts on the mounting plate
  • Lexmark C524 | User's Guide - Page 131
    the optional INA card. Save the packing materials. Remove the system board metal plate (see Accessing the system board). 1 Locate the two screws on the printer that attach the metal plate to the slot. Remove and save the two screws. 2 Remove the metal plate covering the connector slot and save the
  • Lexmark C524 | User's Guide - Page 132
    options Removing an optional INA card Warning: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Remove the system board metal plate (see Accessing the system board
  • Lexmark C524 | User's Guide - Page 133
    parallel cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable to the USB symbol on the printer. Match the appropriate Ethernet cable or parallel cable with the connector shown as follows: USB connector USB symbol Ethernet connector Parallel connector Attaching cables
  • Lexmark C524 | User's Guide - Page 134
    Notices • Licensing notice • Conventions • Electronic emission notices • Noise emission levels • ENERGY STAR • Waste from Electrical and Electronic Equipment (WEEE) directive • Laser notice • Statement of Limited Warranty for Lexmark C520, C522, and C524 Notices 134
  • Lexmark C524 | User's Guide - Page 135
    To obtain source code files for the GNU licensed software, contact technical support. To obtain source code files for the Lexmark modified GNU licensed software, launch the drivers CD that shipped with the printer, and click Contact Lexmark. For source code that is required to be made available with
  • Lexmark C524 | User's Guide - Page 136
    printer. Electronic emission notices Federal Communications Commission (FCC) compliance information statement The Lexmark C520, C522, and C524 base and network printers in accordance with the instructions, may cause harmful Director of Lexmark Technology & Services Lexmark International, Inc.
  • Lexmark C524 | User's Guide - Page 137
    limits. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. The United
  • Lexmark C524 | User's Guide - Page 138
    in the following table, you must attach a suitably rated and certified power-regulating device (such as a voltage stabilizer or UPS device) to the printer power supply. Your warranty may not cover damages caused by power surges. Maximum Voltage Nominal Voltage Range Range 100V-110V AC 90V-117V AC
  • Lexmark C524 | User's Guide - Page 139
    Saver As part of the ENERGY STAR program, this printer is designed with an energy-saving mode called Power cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the
  • Lexmark C524 | User's Guide - Page 140
    service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http://support.lexmark
  • Lexmark C524 | User's Guide - Page 141
    attachments • Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance • Unsuitable physical or operating environment • Maintenance by anyone other than Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its
  • Lexmark C524 | User's Guide - Page 142
    avoiding jams 24 hints 63 B binding, duplex 45 C cables Ethernet 133 parallel 133 USB 133 canceling, print job Mac OS 9.x 27 Mac OS X 27 printer operator panel 27 Windows desktop 27 taskbar 27 card stock guidelines 39 loading 55 characteristics letterhead 37 paper 35 curl 35 smoothness 35 weight 35
  • Lexmark C524 | User's Guide - Page 143
    printing 13 maintaining the printer 78 toner cartridges, storing 81 manual feed slot guidelines 58 location 50 media guidelines 35 letterhead 37 letterhead, printing 37 loading multipurpose feeder 53 letterhead guidelines 37 loading in multipurpose feeder 55 loading instructions based on source 37
  • Lexmark C524 | User's Guide - Page 144
    toner cartridges 79 transfer belt 80 waste toner box 80 P paper letterhead 37 loading manual feed 112 entering at the printer 26 entering from the driver 25 for confidential jobs for successful 24 problems basic 90 calling for service 105 color quality 101 dark transparencies 103 driver settings for
  • Lexmark C524 | User's Guide - Page 145
    printer driver 101 access to updated utilities 101 attaching a serial cable 101 cannot find printer printer 90 R recycling products 83 used supplies 82 repeat print 111 replacing fuser 83 photoconductor units 83 toner cartridges Embedded Web Server 115 supporting IPSec 116 Simple Network Management
  • Lexmark C524 | User's Guide - Page 146
    covering with metal plate 123 T toner cartridges recycling 82 replacing 81 storing 81 transparencies, loading 55 tray linking 45 troubleshooting basic printer problems 90 calling for service 105 color quality problems 101 dark transparencies 103 driver settings for better color 102 matching a color
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www.lexmark.com
C520, C522, and C524
User’s Guide
June 2005
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2005 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550