Motorola i870 User Guide - Page 188

Understanding Status Messages - special code

Page 188 highlights

Understanding Status Messages You may receive status messages under certain conditions. Before contacting Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description Number Not in The number that you entered is not Service valid. User Not Available The phone that you called is either busy, out of coverage, or turned off. Please try again later. User Not Authorized The person that you called has not purchased this service. Please Try Later This service is temporarily not available. Please try again later. Service Restricted This service was restricted by your service provider, or this service was not purchased. Service Not Available You are either out of coverage or having problems with provisioning. 176 Status Messages Message Description System Busy The system is experiencing heavy traffic. Please try again later. Service Conflict This service cannot be enabled because an incompatible service has already been turned on. Please Try Again An error occurred. Please try again. SIM PIN incorrect. Try again. You have entered an incorrect PIN number. Please Enter Special Code You have inserted a SIM card that will not work with your service provider's phone. Contact Customer Care if you believe this is a valid SIM card. Self Check Error A fault was detected with your phone. + Number Code If this error recurs, note the error code and contact Customer Care. Self Check Fail An operational fault was detected with + Number Code your phone. Note the numeric code, turn your phone off, and contact Customer Care.

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176
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Customer Care, note
the message, numeric code, and the conditions
under which it appeared. The following table lists
and describes the status messages.
Status
Messages
Message Description
Number Not in
Service
The number that you entered is not
valid.
User Not
Available
The phone that you called is either
busy, out of coverage, or turned off.
Please try again later.
User Not
Authorized
The person that you called has not
purchased this service.
Please Try Later
This service is temporarily not
available. Please try again later.
Service
Restricted
This service was restricted by your
service provider, or this service was
not purchased.
Service Not
Available
You are either out of coverage or
having problems with provisioning.
System Busy
The system is experiencing heavy
traffic. Please try again later.
Service Conflict
This service cannot be enabled
because an incompatible service has
already been turned on.
Please Try
Again
An error occurred. Please try again.
SIM PIN
incorrect. Try
again.
You have entered an incorrect PIN
number.
Please Enter
Special Code
You have inserted a SIM card that will
not work with your service provider’s
phone. Contact Customer Care if you
believe this is a valid SIM card.
Self Check Error
+ Number Code
A fault was detected with your phone.
If this error recurs, note the error code
and contact Customer Care.
Self Check Fail
+ Number Code
An operational fault was detected with
your phone. Note the numeric code,
turn your phone off, and contact
Customer Care.
Status
Messages
Message Description