Ricoh Aficio MP 2500 Troubleshooting - Page 54

When You Cannot Print

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Troubleshooting When Using the Printer Function When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Cause Printing does not start. The power is off. Printing does not start. The machine is set to "Offline". Solution Check the cable is securely plugged into the power outlet and the machine. Turn on the main power switch. Press the {Online} key. Printing does not start. The cause is displayed on the dis- Check the error message or warn- play panel. ing status on the display panel 4 and take the required action. See p.42 "When a Message Is Dis- played". Printing does not start. The interface cable was connected Connect the interface cable before after the machine was turned on. turning on the machine. Printing does not start. The interface cable is not connected correctly. Connect the interface cable securely. If it has a fastener, fasten that securely as well. See "Connecting to the Interfaces", General Settings Guide. Printing does not start. The appropriate interface cable is not used. The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the cable is damaged or worn, replace it. See "Connecting to the Interfaces", General Settings Guide. Printing does not start. If an extended wireless LAN is used, failure to print might result from a weak wireless signal. To check signal status, press the {User Tools/Counter} key, and then select [System Settings] using {U} or {T}. On [Interface Settings], select [IEEE 802.11b], and then press [Wireless LAN Signal] using {U} or {T}. If signal quality is poor, move the machine to a location where radio waves can pass or remove objects that might cause interference. (You can check signal status only when using wireless LAN in infrastructure mode.) Printing does not start. If the machine is operating in an extended wireless LAN, the SSID settings are incorrect. Check using the machine's display panel that the SSID is correctly set. See "Network Settings", General Settings Guide. 46

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Troubleshooting When Using the Printer Function
46
4
When You Cannot Print
Use the following procedures if printing does not start even after performing
[
Print
]
.
Problem
Cause
Solution
Printing does not start.
The power is off.
Check the cable is securely
plugged into the power outlet
and the machine. Turn on the
main power switch.
Printing does not start.
The machine is set to “Offline”.
Press the
{
Online
}
key.
Printing does not start.
The cause is displayed on the dis-
play panel.
Check the error message or warn-
ing status on the display panel
and take the required action. See
p.42 “When a Message Is Dis-
played”.
Printing does not start.
The interface cable was connected
after the machine was turned on.
Connect the interface cable before
turning on the machine.
Printing does not start.
The interface cable is not connect-
ed correctly.
Connect the interface cable se-
curely. If it has a fastener, fasten
that securely as well. See “Con-
necting to the Interfaces”, Gener-
al Settings Guide.
Printing does not start.
The appropriate interface cable is
not used.
The type of interface cable you
should use depends on the com-
puter. Be sure to use the correct
one. If the cable is damaged or
worn, replace it. See “Connecting
to the Interfaces”, General Set-
tings Guide.
Printing does not start.
If an extended wireless LAN is
used, failure to print might result
from a weak wireless signal.
To check signal status, press the
{
User Tools/Counter
}
key, and then
select
[
System Settings
]
using
{U}
or
{T}
. On
[
Interface Settings
]
, se-
lect
[
IEEE 802.11b
]
, and then press
[
Wireless LAN Signal
]
using
{U}
or
{T}
. If signal quality is poor,
move the machine to a location
where radio waves can pass or re-
move objects that might cause in-
terference. (You can check signal
status only when using wireless
LAN in infrastructure mode.)
Printing does not start.
If the machine is operating in an
extended wireless LAN, the SSID
settings are incorrect.
Check using the machine's dis-
play panel that the SSID is cor-
rectly set. See “Network
Settings”, General Settings
Guide.