Ricoh Aficio MP 2500 Troubleshooting - Page 73
When a Message Is Displayed on the Client Computer, er, About This Machine.
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When a Message Is Displayed When a Message Is Displayed on the Client Computer This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. Important ❒ If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again. For details about how to turn off the main power switch, see "Turning On the Main Power", About This Machine. Message Cause Solution Clear Misfeed(s) in ADF. A paper misfeed has occurred in- Remove jammed originals, and side the ARDF. place them again. After removing the misfed paper, proceed with scanning. Check whether the originals are suitable to be scanned by the machine. Invalid Winsock version. Please use version 1.1 or higher. You are using an invalid version of Winsock. Install the operating system of the computer or copy Winsock from the operating system CD-ROM. The name is al- You tried to register a name that ready in use. is already in use. Check the registered names. Use another name. Cannot detect the paper size of the original. Specify the scanning size. The set original was misaligned. • Place the original correctly. • Specify the scan size. • When placing an original directly on the exposure glass, the lifting/lowering action of the ARDF triggers the automatic original size detection process. Lift the ARDF by more than 30 degrees. Cannot add any more scanning mode. The maximum number of regis- The maximum number of scanning terable scanning modes has been modes that can be stored is 99. De- exceeded. lete unneeded scanning modes. Cannot specify any more scanning area. The maximum number of registerable scanning areas has been exceeded. The maximum number of scanning areas that can be stored is 99. Delete unneeded scanning areas. Please call your An unrecoverable error has ocservice repre- curred in the machine. sentative. Contact your service representative. Scanner is not available on the specified device. The TWAIN scanner function cannot be used on this machine. Contact your service representative. 5 65