Ricoh Aficio MP 2500 Troubleshooting - Page 58

When certain settings are required on the printer driver

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Troubleshooting When Using the Printer Function Problem Cause Solution The image is too The paper is dark or too light. loaded reverse side up. Before printing on special paper, check its surface carefully. Printing on non-print surfaces reduces print quality and can damage the machine's internal components. See "Copy Paper", About This Machine. Image is dirty. Use of non-recommended toner can result in loss of print quality and other problems. Use manufacturer-genuine toner. Contact your service representative. Print ends mid-job. An error might Check the machine's display panel to see if an error has occurred. have occurred. 4 50 ❖ When certain settings are required on the printer driver Problem Cause Solution Print result differs from the display. A non-Windows OS is being used. Check the application supports the printer driver. Print result dif- The machine is Use the machine's printer driver and check the machine is fers from the not selected for the designated printer. See "Setting Up the Printer Driv- display. printing. er", Printer Reference. Print result differs from the display. Data transmission failed or was cancelled during printing. Check whether there is failed or cancelled data remaining. See "Checking the Error Log", Printer Reference. Characters differ The print densi- Adjust the image density settings. See the printer driver from the display. ty is too dark. Help. Characters differ The loaded pa- Printing on recommended paper produces better resolufrom the display. per is unsuitable. tion. See "Copy Paper", About This Machine. It takes too much time to resume printing. The data is so large or complex that it takes time to process. If the Data In indicator is blinking, data is being processed. Simply wait until printing resumes. It takes too The machine much time to was in Energy resume printing. Saver mode. To resume from Energy Saver mode, it has to warm up, and this takes time. See "Timer Settings", General Settings Guide and "ENERGY STAR Program", About This Machine. Optional components connected to the machine are not recognized when using Windows 95/ 98/ Me/ 2000/ XP/ Vista or Windows Server 2003. The option setup in printer properties is not configured when bidirectional transmission is not enabled. Set up optional devices on the Properties of the machine. See the printer driver Help.

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Troubleshooting When Using the Printer Function
50
4
❖
When certain settings are required on the printer driver
The image is too
dark or too light.
The paper is
loaded reverse
side up.
Before printing on special paper, check its surface careful-
ly. Printing on non-print surfaces reduces print quality
and can damage the machine's internal components. See
“Copy Paper”, About This Machine.
Image is dirty.
Use of non-rec-
ommended ton-
er can result in
loss of print
quality and oth-
er problems.
Use manufacturer-genuine toner. Contact your service
representative.
Print ends mid-job.
An error might
have occurred.
Check the machine's display panel to see if an error has occurred.
Problem
Cause
Solution
Print result dif-
fers from the
display.
A non-Win-
dows OS is be-
ing used.
Check the application supports the printer driver.
Print result dif-
fers from the
display.
The machine is
not selected for
printing.
Use the machine's printer driver and check the machine is
the designated printer. See “Setting Up the Printer Driv-
er”, Printer Reference.
Print result dif-
fers from the
display.
Data transmis-
sion failed or
was cancelled
during printing.
Check whether there is failed or cancelled data remaining.
See “Checking the Error Log”, Printer Reference.
Characters differ
from the display.
The print densi-
ty is too dark.
Adjust the image density settings. See the printer driver
Help.
Characters differ
from the display.
The loaded pa-
per is unsuitable.
Printing on recommended paper produces better resolu-
tion. See “Copy Paper”, About This Machine.
It takes too
much time to
resume printing.
The data is so
large or com-
plex that it takes
time to process.
If the Data In indicator is blinking, data is being pro-
cessed. Simply wait until printing resumes.
It takes too
much time to
resume printing.
The machine
was in Energy
Saver mode.
To resume from Energy Saver mode, it has to warm up, and
this takes time. See “Timer Settings”, General Settings Guide
and “ENERGY STAR Program”, About This Machine.
Optional com-
ponents con-
nected to the
machine are not
recognized
when using
Windows 95/
98/ Me/ 2000/
XP/ Vista or
Windows Serv-
er 2003.
The option set-
up in printer
properties is not
configured
when bidirec-
tional transmis-
sion is not
enabled.
Set up optional devices on the Properties of the machine.
See the printer driver Help.
Problem
Cause
Solution