Dell A960 All In One Personal Printer User's Guide - Page 7
Use the, support.dell.com, Identify your printer when you use
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# Use the: To: 1 Printer (scanner unit) Install or change ink cartridges. Lock or unlock the scanner. 2 Scanner lock Lock or unlock the scanner. Push the scanner lock away from you for unlocking. Pull the scanner lock toward you for locking. 3 Scanner support NOTE: Lock the scanner if you are moving your printer. Unlock the scanner before use. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. 4 Express Service Code NOTE: To close the printer (scanner unit) for normal operation: lift the (printer) scanner unit slightly, press the scanner support to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. Identify your printer when you use support.dell.com or contact technical support. Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries.