Dell PowerEdge R830 Owners Manual - Page 182

Troubleshooting an internal USB key

Get Dell PowerEdge R830 PDF manuals and user guides View all Dell PowerEdge R830 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 182 highlights

If an error message is displayed on the screen, this may indicate a problem with one or more installed DIMM types, incorrect DIMM installation, or defective DIMMs. Follow the on-screen instructions to resolve the problem. 14. Install the system cover. 15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system. 16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed. Next steps If the problem persists, see the Getting help section. Related references Getting help on page 188 Using system diagnostics on page 166 Troubleshooting an internal USB key Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen. 2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the system cover. 4. Locate the USB key and reseat it. 5. Install the system cover. 6. Turn on the system and attached peripherals, and check if the USB key is functioning. 7. If the problem is not resolved, repeat step 2 and step 3. 8. Insert a known working USB key. 9. Install the system cover. Next steps If the problem persists, see the Getting help section. Related concepts System Setup on page 34 Related references Getting help on page 188 System Board Connectors on page 169 Related tasks Removing the system cover on page 66 182 Troubleshooting your system

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
If an error message is displayed on the screen, this may indicate a problem with one or more installed DIMM types, incorrect
DIMM installation, or defective DIMMs. Follow the on-screen instructions to resolve the problem.
14.
Install the system cover.
15.
As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system.
16.
If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
If the problem persists, see the Getting help section.
Related references
Getting help
on page 188
Using system diagnostics
on page 166
Troubleshooting an internal USB key
Prerequisites
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
Steps
1.
Enter System Setup and ensure that the
USB key port
is enabled on the
Integrated Devices
screen.
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Remove the system cover.
4.
Locate the USB key and reseat it.
5.
Install the system cover.
6.
Turn on the system and attached peripherals, and check if the USB key is functioning.
7.
If the problem is not resolved, repeat step 2 and step 3.
8.
Insert a known working USB key.
9.
Install the system cover.
Next steps
If the problem persists, see the Getting help section.
Related concepts
System Setup
on page 34
Related references
Getting help
on page 188
System Board Connectors
on page 169
Related tasks
Removing the system cover
on page 66
182
Troubleshooting your system