Installing the control panel
......................................................................................................................................
157
System board
....................................................................................................................................................................
159
Removing the system board
...................................................................................................................................
159
Installing the system board
......................................................................................................................................
161
Trusted Platform Module
...............................................................................................................................................
163
Installing the Trusted Platform Module
................................................................................................................
164
Initializing the TPM for BitLocker users
...............................................................................................................
165
Initializing the TPM for TXT users
.........................................................................................................................
165
Chapter 7: Using system diagnostics
.........................................................................................
166
Dell Embedded System Diagnostics
............................................................................................................................
166
When to use the Embedded System Diagnostics
..............................................................................................
166
Running the Embedded System Diagnostics from Boot Manager
.................................................................
166
Running the Embedded System Diagnostics from the Dell Lifecycle Controller
........................................
166
System diagnostic controls
......................................................................................................................................
167
Chapter 8: Jumpers and connectors
...........................................................................................
168
System board jumper settings
......................................................................................................................................
168
System Board Connectors
............................................................................................................................................
169
Disabling forgotten password
........................................................................................................................................
171
Chapter 9: Troubleshooting your system
....................................................................................
173
Troubleshooting system startup failure
......................................................................................................................
173
Troubleshooting external connections
........................................................................................................................
173
Troubleshooting the video subsystem
........................................................................................................................
174
Troubleshooting a USB device
......................................................................................................................................
174
Troubleshooting iDRAC Direct - USB XML configuration
......................................................................................
175
Troubleshooting iDRAC Direct - Laptop connection
...............................................................................................
175
Troubleshooting a serial input and output device
....................................................................................................
176
Troubleshooting a NIC
....................................................................................................................................................
176
Troubleshooting a wet system
......................................................................................................................................
177
Troubleshooting a damaged system
............................................................................................................................
178
Troubleshooting the system battery
...........................................................................................................................
178
Troubleshooting power supply units
............................................................................................................................
179
Troubleshooting power source problems
.............................................................................................................
179
Troubleshooting power supply unit problems
.....................................................................................................
179
Troubleshooting cooling problems
...............................................................................................................................
180
Troubleshooting cooling fans
........................................................................................................................................
180
Troubleshooting system memory
..................................................................................................................................
181
Troubleshooting an internal USB key
..........................................................................................................................
182
Troubleshooting a micro SD card
.................................................................................................................................
183
Troubleshooting an optical drive
..................................................................................................................................
183
Troubleshooting a tape backup unit
............................................................................................................................
184
Troubleshooting a drive or SSD
...................................................................................................................................
184
Troubleshooting a storage controller
..........................................................................................................................
185
Troubleshooting expansion cards
................................................................................................................................
186
Troubleshooting processors
..........................................................................................................................................
187
System messages
............................................................................................................................................................
187
Warning messages
.....................................................................................................................................................
187
6
Contents