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Responding to Control Panel Lights and Messages

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Monitoring and Configuring the Printer | 5-5 Responding to Control Panel Lights and Messages When your ink or paper runs out or a problem occurs, a message appears on the display. The lights on the control panel come on or flash. The following table lists the messages alphabetically and includes an explanation and instructions for correcting the problem. Error messages Message Light Explanation Response COVER OPEN Pause light on Lower cover is open. Close the lower cover. INK COMPART.OPEN Pause light on You are replacing the ink cartridge(s) and the ink compartment cover is open. Close the ink compartment cover when you are finished replacing the ink cartridge(s). CLOSE INK CART. Pause light on The ink compartment COVER cover is open. INK LOW Ink Out light(s) Ink cartridge(s) are flashing nearly empty (printing continues). Close the ink compartment cover. Replace ink cartridge(s) indicated by Ink Out light(s). See page 6-7 for instructions. INK OUT Ink Out light(s) Ink cartridge(s) are Replace the ink cartridge(s) indicated by Ink on empty (printing stops). Out light(s). See page 6-7 for instructions. LOAD PAPER LOAD ROLL PAPER LOAD SHEET PAPER Paper Out light on Paper Out light on Paper set lever is in the released position (all the way out) while loading paper. After you finish loading paper, push the paper set lever all the way in, to the secured position. Paper source setting in printer software is different from control panel. Make sure the right paper is loaded and the paper source setting is the same on the control panel and printer software. MAINTENANCE - REQ. A printer part will need Note the error number and contact EPSON as to be replaced soon. described on page 4. MAINTENANCE - REQ 0100 The waste ink system Call an authorized EPSON servicer to schedule is almost full. replacement of the waste ink system. NO INK CARTRIDGE Ink Out light(s) Ink cartridge(s) not on installed. Install ink cartridges as indicated by the lights. See page 6-7 for instructions. OPTION I/F - ERROR Wrong interface card installed. Turn off the printer and remove the card. See the documentation that came with the card. 5-5

Section	Page
Front Matter	1
Contents	5
Introduction	9
Options and Accessories	10
How To Use Your Manuals	11
Using This Printer Guide	11
Warnings, Cautions, and Notes	12
Where To Get Help	12
Macintosh System Requirements	13
Windows System Requirements	14
ENERGY STAR Compliance	15
Important Safety Instructions	15
Ink Cartridge Safety Instructions	16
Installing the Ink Cartridges	19
Chap 1-Setting Up the Printer	19
Loading the Roll Paper	22
Attaching the Roll to the Paper Spindle	22
Inserting the Paper Spindle in the Printer	23
Loading the Roll Paper	24
Running a Nozzle Check	27
Connecting the Printer to Your Computer	29
Connecting to the USB Port	29
Connecting to a Parallel Port (Windows Only)	30
Connecting to the IEEE 1394 (FireWire) Port	30
Installing Printer Software for Macintosh	31
Installing Printer Software for Windows	33
Setting Up Your Printer for Sharing	34
Setting Up on a Macintosh Network	35
Setting Up on a Windows 95, 98, or Me Network	37
Setting Up on a Windows NT 4.0 or Windows 2000 Network	40
Aligning the Print Head	43
Running the Print Head Alignment Utility	43
Selecting Media That Meet Requirements	47
Chap 2-Handling Paper and Other Media	47
Printing on EPSON Media	48
Printing Tips for EPSON Media	52
Using Roll Paper	52
Guidelines for Using Roll Paper	53
Using the Roll Paper Belts	53
Removing Paper from the Spindle	54
Cutting Paper Manually with the Built-in Cutter	55
Printing Trim Lines	55
Using Cut Sheet Paper	56
Printing on Posterboard	57
Adjusting the Platen Gap for Heavy Stock	59
Using the Paper Hammock	60
Catching Printouts in Front of the Printer	60
Catching Printouts Under the Printer	62
Setting Paper Configurations	64
Registering Paper Thickness, Drying Time, and Suction	64
Selecting Registered Paper Settings	65
Chap 3-Printing with EPSON Drivers for Macintosh	67
Choosing Page Setup Options	68
Choosing Basic Print Options	69
Selecting the Correct Media Type	73
Choosing Advanced Print Options	75
Color Management Settings	78
Managing Print Jobs	79
Setting Up Background Printing	79
Using Monitor3	80
Cancelling Printing	82
Checking Printer Status	83
Selecting Configuration Options	84
Choosing Basic Print Options	87
Chap 4-Printing with EPSON Drivers for Windows	87
Choosing Basic Print Options	87
Selecting the Correct Media Type	90
Choosing Paper and Layout Options	92
Choosing Advanced Print Options	93
Color Management Settings	96
Managing Print Jobs	97
Using the Progress Meter	97
Using the Spool Manager	98
Using Status Monitor 3	98
Setting Monitoring Preferences	100
Optimizing Print Speed	102
Using the Control Panel to Monitor the Printer	105
Chap 5-Monitoring and Configuring the Printer	105
Using the Control Panel to Monitor the Printer	106
Pausing and Resetting the Printer	106
Checking Printer Status	107
Printing a Status Check	107
Checking Ink Levels and Component Life	108
Responding to Control Panel Lights and Messages	109
Using the Control Panel to Configure the Printer	112
Setting Default Roll Paper Margins	112
Turning Off Paper Monitoring Features	113
Selecting the Printer’s Interface	113
Configuring the Parallel Interface	114
Changing the Printer’s Code Page Setting	115
Restoring Default Settings	115
Setting the Control Panel Language	116
Running a Cleaning Cycle	117
Using the Head Cleaning Utility	117
Chap 6-Maintaining and Transporting the Printer	117
Running a Cleaning Cycle	117
Using the Head Cleaning Utility	117
Cleaning the Print Head Using the Control Panel	120
Aligning the Print Head	120
Aligning the Print Head from the Control Panel	121
Replacing Ink Cartridges	123
Replacing the Paper Cutter Blade	127
Removing the Used Cutter Blade	127
Installing the New Cutter Blade	129
Cleaning the Printer	130
Transporting or Storing the Printer	131
Preparing the Printer for Shipment	131
Moving the Printer on the Stand	133
Replacing the Waste Ink System	135
Diagnosing Problems	137
Chap 7-Resolving Problems	137
Diagnosing Problems	137
Using Hex Dump Mode	138
Improving Print Quality	138
Solving Operational Problems	141
Solving Miscellaneous Printing Problems	142
Solving Paper Problems	144
Solving Roll Paper Feed Problems	145
Clearing Paper Jams	147
Uninstalling and Reinstalling the Printer Software	148
Macintosh	148
Windows	149
Printing	151
Appendix A-Specifications	151
Printing	151
Environmental	152
Mechanical	152
Electrical	153
Initialization	153
Safety Approvals	153
Paper	154
Printable Area	155
Ink Cartridges	155
Parallel Interface	157
Forward Channel	157
Reverse Channel	157
ECP Mode	157
USB Interface	158
Index	159
D	160
E	160
F	160
G	160
H	160
I	160
J	161
L	161
M	161
N	162
O	162
P	162
R	163
S	164
T	164
U	165
V	165
W	165
Printer Diagram (Back)	166
Printer Diagram (Front)	167

Match case Limit results 1 per page

5-5

Monitoring and Configuring the Printer

5-5

Responding to Control Panel Lights and

Messages

When your ink or paper runs out or a problem occurs, a message appears on

the display. The lights on the control panel come on or flash. The following

table lists the messages alphabetically and includes an explanation and

instructions for correcting the problem.

Error messages

Message

Light

Explanation

Response

COVER OPEN

Pause

light on

Lower cover is open.

Close the lower cover.

INK

COMPART.OPEN

Pause

light on

You are replacing the

ink cartridge(s) and the

ink compartment cover

is open.

Close the ink compartment cover when you are

finished replacing the ink cartridge(s).

CLOSE INK CART.

COVER

Pause

light on

The ink compartment

cover is open.

Close the ink compartment cover.

INK LOW

Ink Out

light(s)

flashing

Ink cartridge(s) are

nearly empty (printing

continues).

Replace ink cartridge(s) indicated by

Ink Out

light(s). See page 6-7 for instructions.

INK OUT

Ink Out

light(s)

Ink cartridge(s) are

empty (printing stops).

Replace the ink cartridge(s) indicated by

Ink

Out

light(s). See page 6-7 for instructions.

LOAD PAPER

Paper Out

light on

Paper set lever is in the

released position (all

the way out) while

loading paper.

After you finish loading paper, push the paper

set lever all the way in, to the secured position.

LOAD ROLL

PAPER

LOAD SHEET

PAPER

Paper Out

light on

Paper source setting in

printer software is

different from control

panel.

Make sure the right paper is loaded and the

paper source setting is the same on the control

panel and printer software.

MAINTENANCE

REQ. <error

number>

—

A printer part will need

to be replaced soon.

Note the error number and contact EPSON as

described on page 4.

MAINTENANCE

REQ 0100

—

The waste ink system

is almost full.

Call an authorized EPSON servicer to schedule

replacement of the waste ink system.

NO INK

CARTRIDGE

Ink Out

light(s)

Ink cartridge(s) not

installed.

Install ink cartridges as indicated by the lights.

See page 6-7 for instructions.

OPTION I/F

ERROR

—

Wrong interface card

installed.

Turn off the printer and remove the card. See

the documentation that came with the card.