Epson Stylus Pro 10000 - Photographic Dye Ink User Manual - Page 140
Print quality problems continued, Problem, Solution
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7-4 | Resolving Problems Print quality problems (continued) Problem Solution Your print appears blurry or smeared. • Make sure the Media Type setting in the printer software is correct for the media you're printing on. • You're using the wrong paper configuration setting (for non-EPSON media). Use the control panel to register and select your paper thickness and dry time. See page 2-18 for instructions. • Your paper doesn't meet the required specifications or contains too much moisture. Load new paper. • If you're using roll paper, make sure it's correctly attached to the spindle. See page 2-8 for instructions. If you're using cut sheet media, make sure the printable side is face up. • Ink has leaked into the paper path. Wipe the paper path area of the printer with a soft, clean cloth. See page 6-14 for cleaning instructions. • Deselect the High Speed setting in your printer software's Advanced dialog box. • The paper configuration setting for your non-EPSON media is too thin. Use the control panel to select thicker paper. See page 2-18 for instructions. • The platen gap setting is too narrow. Use the control panel to change the setting from AUTO to WIDE. See page 2-13 for instructions. • Run a nozzle check and cleaning cycle (see page 6-1). 7-4