Epson Stylus Pro 10000 - Photographic Dye Ink User Manual - Page 143

Miscellaneous printing problems continued

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Resolving Problems | 7-7 Miscellaneous printing problems (continued) Problem Solution Your print has incorrect margins. • Check the page size or paper size settings in your application. Make sure they are within the printer's printable area. • Make sure the Paper Size setting in your printer software is correct for the paper you're using. • Paper is loaded incorrectly. Follow the instructions in Chapter 1 or 2 to reload the paper. • The ROLL MARG (roll paper margin) setting on the control panel is incorrect. If you're using roll paper, check the setting for ROLL MARG on the Printer Setting Menu in your SelecType menus. See page 5-8 for more information. Your image is inverted. • Turn off the Flip Horizontal setting in your printer software. See page 3-10 (Macintosh) or 4-9 (Windows) in this manual for instructions. Blank paper is printed. • Make sure your software is installed correctly and the printer is selected. • Make sure the Paper Size setting in your printer software is correct for the paper you're using. • Make sure the Paper Source setting in your printer software is correct. A ruled line on your print • Align the print head as described on page 6-4. appears to shift. The bottom edge of your • The paper is curled toward the printable side. Flatten the paper or curl it toward print is smeared. the other side. • Make sure the Media Type setting in your printer software is correct for the media you're printing on. • You're using the wrong paper configuration setting (for non-EPSON media). Use the control panel to register and select your paper thickness. See page 2-18 for instructions. • The platen gap setting is incorrect. Use the control panel to change the setting from AUTO to WIDE. See page 2-13 for instructions. Color images print in black • Make sure your software is installed correctly and the printer is selected. only. • Make sure color printing is selected in your printer software. The printer continues to • Press the Pause button on the printer to clear any print job data in the printer's feed paper after you have buffer. Then press and hold the Pause button to reset the printer. cancelled a job. 7-7

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7-7
Resolving Problems
|
7-7
Your print has incorrect
margins.
•
Check the page size or paper size settings in your application. Make sure they
are within the printer
’
s printable area.
•
Make sure the
Paper Size
setting in your printer software is correct for the
paper you
’
re using.
•
Paper is loaded incorrectly. Follow the instructions in Chapter 1 or 2 to reload
the paper.
•
The
ROLL MARG
(roll paper margin) setting on the control panel is incorrect. If
you
’
re using roll paper, check the setting for
ROLL MARG
on the Printer
Setting Menu in your SelecType menus. See page 5-8 for more information.
Your image is inverted.
•
Turn off the
Flip Horizontal
setting in your printer software. See page 3-10
(Macintosh) or 4-9 (Windows) in this manual for instructions.
Blank paper is printed.
•
Make sure your software is installed correctly and the printer is selected.
•
Make sure the
Paper Size
setting in your printer software is correct for the
paper you
’
re using.
•
Make sure the
Paper Source
setting in your printer software is correct.
A ruled line on your print
appears to shift.
•
Align the print head as described on page 6-4.
The bottom edge of your
print is smeared.
•
The paper is curled toward the printable side. Flatten the paper or curl it toward
the other side.
•
Make sure the
Media Type
setting in your printer software is correct for the
media you
’
re printing on.
•
You
’
re using the wrong paper configuration setting (for non-EPSON media).
Use the control panel to register and select your paper thickness. See
page 2-18 for instructions.
•
The platen gap setting is incorrect. Use the control panel to change the setting
from
AUTO to WIDE.
See page 2-13 for instructions.
Color images print in black
only.
•
Make sure your software is installed correctly and the printer is selected.
•
Make sure color printing is selected in your printer software.
The printer continues to
feed paper after you have
cancelled a job.
•
Press the
Pause
button on the printer to clear any print job data in the printer
’
s
buffer. Then press and hold the
Pause
button to reset the printer.
Miscellaneous printing problems (continued)
Problem
Solution