Epson Stylus Pro 10000 - Photographic Dye Ink User Manual - Page 139

Resolving Problems, Print quality problems

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Resolving Problems | 7-3 Print quality problems Problem Solution Your print has banding or vertical misalignment. • Run a nozzle check and cleaning cycle. See page 6-1 for instructions. • Align the print head, as described on page 6-4. • To eliminate banding, choose 1440 dpi as your resolution. • Deselect the High Speed setting in your printer software's Advanced dialog box. • Make sure the Media Type setting in the printer software is correct for the media you're printing on. • If you're using roll paper, make sure it's correctly attached to the spindle. See page 2-8 for instructions. If you're using cut sheet media, make sure the printable side is face up. • The paper configuration setting is too thick (for non-EPSON media). Use the control panel to select thinner paper. See page 2-18 for instructions. • Check the Ink Out lights to see if you are low on ink. Replace ink cartridges if necessary, as described on page 6-7. Colors are incorrect or • Make sure the Media Type setting in the printer software is correct for the media missing. you're printing on. • If you're using roll paper, make sure it's correctly attached to the spindle. See page 2-8 for instructions. If you're using cut sheet media, make sure the printable side is face up. • Run a nozzle check and cleaning cycle (see page 6-1). • Make sure color settings in your application or printer software are correct. Your print has gaps or • Check the expiration date printed on each of the ink cartridges. If the cartridge is appears faint. too old, replace it as described on page 6-7. • Make sure the Media Type setting in the printer software is correct for the media you're printing on. • Run a nozzle check and cleaning cycle (see page 6-1). • Check the Ink Out lights and replace ink cartridges if your ink supply is low, as described on page 6-7. • The paper configuration setting is too thick (for non-EPSON media). Use the control panel to select thinner paper. See page 2-18 for instructions. • The platen gap setting is too wide. Use the control panel to change the setting from WIDE to AUTO. See page 2-13 for instructions. 7-3

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7-3
Resolving Problems
|
7-3
Print quality problems
Problem
Solution
Your print has
banding or vertical
misalignment.
•
Run a nozzle check and cleaning cycle. See page 6-1 for instructions.
•
Align the print head, as described on page 6-4.
•
To eliminate banding, choose 1440 dpi as your resolution.
•
Deselect the
High Speed
setting in your printer software
’
s Advanced dialog box.
•
Make sure the
Media Type
setting in the printer software is correct for the media
you
’
re printing on.
•
If you
’
re using roll paper, make sure it
’
s correctly attached to the spindle. See
page 2-8 for instructions. If you
’
re using cut sheet media, make sure the printable
side is face up.
•
The paper configuration setting is too thick (for non-EPSON media). Use the control
panel to select thinner paper. See page 2-18 for instructions.
•
Check the
Ink Out
lights to see if you are low on ink. Replace ink cartridges if
necessary, as described on page 6-7.
Colors are incorrect or
missing.
•
Make sure the
Media Type
setting in the printer software is correct for the media
you
’
re printing on.
•
If you
’
re using roll paper, make sure it
’
s correctly attached to the spindle. See
page 2-8 for instructions. If you
’
re using cut sheet media, make sure the printable
side is face up.
•
Run a nozzle check and cleaning cycle (see page 6-1).
•
Make sure color settings in your application or printer software are correct.
Your print has gaps or
appears faint.
•
Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 6-7.
•
Make sure the
Media Type
setting in the printer software is correct for the media
you
’
re printing on.
•
Run a nozzle check and cleaning cycle (see page 6-1).
•
Check the
Ink Out
lights and replace ink cartridges if your ink supply is low, as
described on page 6-7.
•
The paper configuration setting is too thick (for non-EPSON media). Use the control
panel to select thinner paper. See page 2-18 for instructions.
•
The platen gap setting is too wide. Use the control panel to change the setting from
WIDE
to
AUTO
. See page 2-13 for instructions.