HP Workstation x1000 hp workstations general - adaptec RAID installation guide - Page 101

Ctroubleshooting

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C troubleshooting This appendix provides answers to many frequently asked questions. If a situation occurs that is not covered in this appendix, or if these recommendations do not correct the problem, contact Adaptec Technical Support. When the controller BIOS displays the hard drives during startup, a device fails to appear. The power cable or the interface cable may be loose or disconnected. Windows NT displays a blue screen error message that references the system video controller. The video controller fails to properly implement extended BIOS data area (EBDA) usage rules. Use SMOR to enable the EBDA Relocation option. In addition to the Adaptec controller, the system contains another manufacturer's controller. During startup, the system hangs or one controller cannot communicate with its attached drives. Perhaps the other controller does not correctly implement EBDA usage rules. Use SMOR to try a different setting for the EBDA relocation parameter or rearrange the controller slot assignments. Alternatively, if your system BIOS supports configuring the boot order, you can also try changing those settings. C-1

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C-1
C
troubleshooting
This appendix provides answers to many frequently asked
questions. If a situation occurs that is not covered in this
appendix, or if these recommendations do not correct the
problem, contact Adaptec Technical Support.
When the controller BIOS displays the hard drives during
startup, a device fails to appear.
The power cable or the interface cable may be loose or
disconnected.
Windows NT displays a blue screen error message that
references the system video controller.
The video controller fails to properly implement extended BIOS
data area (EBDA) usage rules. Use SMOR to enable the EBDA
Relocation option.
In addition to the Adaptec controller, the system contains
another manufacturer’s controller. During startup, the system
hangs or one controller cannot communicate with its attached
drives.
Perhaps the other controller does not correctly implement EBDA
usage rules. Use SMOR to try a different setting for the EBDA
relocation parameter or rearrange the controller slot
assignments. Alternatively, if your system BIOS supports
configuring the boot order, you can also try changing those
settings.