IBM 8669 Hardware Maintenance Manual - Page 101

Error symptoms, Tape Cartridge, if user executed the Read/Write Tape Drive test

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Error Code/Symptom FRU/Action 217-XXX-003 (Failed BIOS Fixed Disk test) 1. Fixed Disk 4 Note: If RAID is configured, the fixed disk number refers to the RAID logical array 217-XXX-004 (Failed BIOS Fixed Disk test) 1. Fixed Disk 5 Note: If RAID is configured, the fixed disk number refers to the RAID logical array 217-XXX-005 (Failed BIOS Fixed Disk test) 1. Fixed Disk 6 Note: If RAID is configured, the fixed disk number refers to the RAID logical array 264-XXX-0NN (Failed Tape Drive test) 1. Tape Cartridge, if user executed the Read/Write Tape Drive test (failure code of XXX = 256) 2. SCSI or Power Cable connected to tape drive with SCSI ID NN. 3. Tape Drive with SCSI ID NN. (Refer to the Help and Service Information appendix of the tape drive's User Guide.) 4. System Board or SCSI Controller. (Run SCSI Controller Diagnostic to determine if the SCSI bus is functioning properly.) 264-XXX-999 (Errors on multiple tape drives, see error text for more info) 1. See error messages/text in the PC Doctor error log for detailed information on each individual tape drive error. 301-XXX-000 (Failed Keyboard test) 1. Keyboard 405-XXX-000 (Failed Ethernet test on controller on the System Board) 1. Verify that Ethernet is not disabled in BIOS. 2. System Board 405-XXX-00N (Failed Ethernet test on adapter in PCI slot N) 1. Adapter in PCI slot N. 2. System Board 415-XXX-000 (Failed Modem test) 1. Cable Note: Ensure modem is present and attached to server. 2. Modem 3. System Board Error symptoms Error Symptom CD is not working properly. CD-ROM drive tray is not working. (The server must be powered-on) CD-ROM drive is not recognized. FRU/Action 1. Clean the CD. 2. Run CD-ROM diagnostics 3. CD-ROM Drive 1. Insert the end of a paper clip into the manual tray-release opening. 2. Run CD-ROM diagnostics 3. CD-ROM Drive 1. Run Configuration/Setup, enable primary IDE channel. 2. Check cables and jumpers. 3. Check for correct device driver. 4. System Board 5. Run CD-ROM diagnostics 6. CD-ROM Drive Symptom-to-FRU index 91

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Error Code/Symptom
FRU/Action
217-XXX-003
(Failed BIOS Fixed Disk test)
Note:
If RAID is configured, the fixed disk
number refers to the RAID logical array
1.
Fixed Disk 4
217-XXX-004
(Failed BIOS Fixed Disk test)
Note:
If RAID is configured, the fixed disk
number refers to the RAID logical array
1.
Fixed Disk 5
217-XXX-005
(Failed BIOS Fixed Disk test)
Note:
If RAID is configured, the fixed disk
number refers to the RAID logical array
1.
Fixed Disk 6
264-XXX-0NN
(Failed Tape Drive test)
1.
Tape Cartridge, if user executed the Read/Write Tape Drive test
(failure code of XXX = 256)
2.
SCSI or Power Cable connected to tape drive with SCSI ID NN.
3.
Tape Drive with SCSI ID NN. (Refer to the Help and Service
Information appendix of the tape drive’s User Guide.)
4.
System Board or SCSI Controller. (Run SCSI Controller Diagnostic
to determine if the SCSI bus is functioning properly.)
264-XXX-999
(Errors on multiple tape
drives, see error text for more info)
1.
See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
301-XXX-000
(Failed Keyboard test)
1.
Keyboard
405-XXX-000
(Failed Ethernet test on
controller on the System Board)
1.
Verify that Ethernet is not disabled in BIOS.
2.
System Board
405-XXX-00N
(Failed Ethernet test on
adapter in PCI slot N)
1.
Adapter in PCI slot N.
2.
System Board
415-XXX-000
(Failed Modem test)
1.
Cable
Note:
Ensure modem is present and attached to server.
2.
Modem
3.
System Board
Error symptoms
Error Symptom
FRU/Action
CD is not working properly.
1.
Clean the CD.
2.
Run CD-ROM diagnostics
3.
CD-ROM Drive
CD-ROM drive tray is not working.
(The
server must be powered-on)
1.
Insert the end of a paper clip into the manual tray-release
opening.
2.
Run CD-ROM diagnostics
3.
CD-ROM Drive
CD-ROM drive is not recognized
.
1.
Run Configuration/Setup, enable primary IDE channel.
2.
Check cables and jumpers.
3.
Check for correct device driver.
4.
System Board
5.
Run CD-ROM diagnostics
6.
CD-ROM Drive
Symptom-to-FRU index
91