IBM 8669 Hardware Maintenance Manual - Page 23

Log viewing from Configuration/Setup, Log viewing from diagnostic programs

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Note: It is possible during power-on that some system error log entries may contain a date of 01/01/1990 with a time of 00:00:00. These entries occur prior to the ISMP clock being initialized and may be disregarded. You can view the contents of the error logs from the Configuration/Setup Utility program or from the diagnostic programs. Log viewing from Configuration/Setup To view the contents of the error log from the Configuration/Setup Utility, start the Configuration/Setup Utility program; then, select Error Logs from the main menu. See "Starting the Configuration/Setup Utility program" on page 23 for more information. Log viewing from diagnostic programs To view the contents of the error log from the diagnostic programs, start the diagnostic programs; select Hardware Info from the top of the diagnostic programs screen; select System Error Log from the list that appears; then, follow the instructions on the screen. See "Starting the diagnostic programs" on page 15 for more information. SCSI messages (some models) If you receive a SCSI error message while using the SCSISelect Utility, use the following list to determine the possible cause of the error and what action to take. Note: If the server does not have a hard disk drive, ignore any message that indicates that the drive is not installed. One or more of the following might be causing the problem. v A failing SCSI device (adapter or drive) v An improper SCSI configuration v Duplicate SCSI IDs in the same SCSI chain v An improperly installed SCSI terminator v A defective SCSI terminator v An improperly installed cable v A defective cable Verify that: v The external SCSI devices are turned on. External devices must be turned on before the server. v The cables for all external SCSI devices are connected correctly. v The last device in each SCSI chain is terminated properly. v The SCSI devices are configured correctly. You will get these messages only when running the SCSISelect Utility. See "SCSI error codes" on page 99. Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of the server. Diagnostics 13

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Note:
It is possible during power-on that some system error log entries may
contain a date of 01/01/1990 with a time of 00:00:00. These entries occur
prior to the ISMP clock being initialized and may be disregarded.
You can view the contents of the error logs from the Configuration/Setup Utility
program or from the diagnostic programs.
Log viewing from Configuration/Setup
To view the contents of the error log from the Configuration/Setup Utility, start the
Configuration/Setup Utility program; then, select
Error Logs
from the main menu.
See “Starting the Configuration/Setup Utility program” on page 23 for more
information.
Log viewing from diagnostic programs
To view the contents of the error log from the diagnostic programs, start the
diagnostic programs; select
Hardware Info
from the top of the diagnostic programs
screen; select
System Error Log
from the list that appears; then, follow the
instructions on the screen. See “Starting the diagnostic programs” on page 15 for
more information.
SCSI messages (some models)
If you receive a SCSI error message while using the SCSISelect Utility, use the
following list to determine the possible cause of the error and what action to take.
Note:
If the server does not have a hard disk drive, ignore any message that
indicates that the drive is not installed.
One or more of the following might be causing the problem.
v
A failing SCSI device (adapter or drive)
v
An improper SCSI configuration
v
Duplicate SCSI IDs in the same SCSI chain
v
An improperly installed SCSI terminator
v
A defective SCSI terminator
v
An improperly installed cable
v
A defective cable
Verify that:
v
The external SCSI devices are turned on. External devices must be turned on
before the server.
v
The cables for all external SCSI devices are connected correctly.
v
The last device in each SCSI chain is terminated properly.
v
The SCSI devices are configured correctly.
You will get these messages only when running the SCSISelect Utility. See “SCSI
error codes” on page 99.
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of the server.
Diagnostics
13