Lexmark CX317 User Guide - Page 186
Paper jam message remains after jam is cleared, Step 2, Clear the jam, press OK
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Page 186 highlights
Troubleshooting 186 Action Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 3. No The problem is solved. Do paper jams still occur frequently? Step 3 a Review the tips on avoiding jams. For more information, see "Avoiding jams" on page 158. b Follow the recommendations, and then resend the print job. Contact customer support. The problem is solved. Do paper jams still occur frequently? Paper jam message remains after jam is cleared Action a Do either of the following: • For touch‑screen printer models, touch or Done. Yes Contact customer support. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . b Follow the instructions on the printer display. No The problem is solved. Does the paper jam message remain?
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