Lexmark CX317 User Guide - Page 208
Toner rubs off
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Troubleshooting 208 Action Yes Step 1 a Remove, and then reinstall the imaging kit. The problem is solved. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Does fog or shading disappear from the prints? Step 2 Replace the imaging kit, and then resend the print job. The problem is solved. Does fog or shading disappear from the prints? No Go to step 2. Contact customer support. Toner rubs off ABC DEF Leading edge Trailing edge Action Yes Step 1 Go to step 2. From the Paper menu on the printer control panel, check the paper type, texture, and weight. Do the paper type, texture, and weight match the paper loaded in the tray? Step 2 Resend the print job. Contact customer support. No Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray. The problem is solved. Does the toner still rub off?
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