Lexmark CX317 User Guide - Page 216

Troubleshooting 216 Action Step 8 Check for missing or faded text on prints. a From the Copy screen, adjust the settings of the following: • Sharpness-Increase the sharpness setting. • Contrast-Increase the contrast setting. b Resend the copy job. Yes Go to step 9. No The problem is solved. Do prints have missing or faded text? Step 9 Check for washed‑out or overexposed output. a From the Copy screen, adjust the settings of the following: • Background Removal-Reduce the current setting. • Darkness-Increase the current setting. b Resend the copy job. Contact customer The problem is support. solved. Do pages show washed‑out or overexposed prints? Partial document or photo copies Action Yes Step 1 Go to step 2. Check the placement of the document or photo. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Is the document or photo loaded correctly? Step 2 Check if the paper size setting matches the size of the paper loaded in the tray. From the Paper menu on the printer control panel, check the Paper Size setting. Go to step 3. Does the paper size setting match the size of the paper loaded in the tray. Step 3 a Specify the paper size. Depending on your operating system, specify the paper size in Printing Preferences or the Print dialog. b Resend the print job. The problem is solved. Do copies print properly? No Place the document or photo facedown on the scanner glass in the upper left corner. Change the paper size setting to match the paper loaded in the tray, or load the tray with paper that matches the paper size setting. Contact customer support.