Lexmark CX317 User Guide - Page 220
Partial document or photo scans, Step 4
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Troubleshooting 220 Action Yes Step 4 Go to step 5. Check the placement of the document or photo. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Is the document or photo loaded correctly? Step 5 Go to step 6. Send a print job, and then check for print quality problems. • From the General Settings menu, adjust the Eco‑Mode settings. • From the Copy menu, adjust the Darkness setting. • When the print becomes faded, replace the toner cartridge. Is the print quality satisfactory? Step 6 Check the scan settings. From the Scan screen, make sure the Content Type and Content Source settings are correct for the document being scanned. Go to step 7. Are the Content Type and Content Source settings correct for the document being scanned? Step 7 Problem solved. Increase the scan resolution settings for a higher‑quality output. Did the increased resolution produce a higher‑quality output? No Place the document or photo facedown on the scanner glass in the upper left corner. See "Print quality problems" on page 193. Change the Content Type and Content Source settings to match the document being scanned. Contact customer support. Partial document or photo scans Action Yes Check the placement of the document or photo. Contact customer Make sure the document or photo is loaded facedown on the support. scanner glass in the upper left corner. Is the document or photo loaded correctly? No Load the document or photo facedown on the scanner glass in the upper left corner.