Lexmark X5450 User's Guide - Page 105
Poor scanned image quality, Partial document or photo scans, Cannot scan to an application
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Poor scanned image quality Check messages If an error message is displayed, see "Error messages" on page 115. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Adjust the quality of the scan 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the desktop, double-click the Imaging Studio icon. 4 Click Scan. The All-In-One Center appears with the Scanning & Copying tab expanded. 5 From the Select Scan Quality section, select another DPI setting. 6 Click Scan Now. Review steps to improve See "Improving print quality" on page 91. print quality Are you scanning from a If you are copying or scanning from a newspaper, magazine, or glossy paper, see newspaper, magazine, or "Scanning clear images from magazines or newspapers" on page 70. glossy paper? Check quality of original If the quality of the original document is not satisfactory, try using a clearer version of document the document or image. Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left-hand corner. Partial document or photo scans Check document placement Check paper size Check Original Size setting Make sure the document or photo is loaded facedown on the scanner glass in the upper left-hand corner. Make sure the paper size being used matches the size you selected. Make sure the Original Size setting is Auto Detect or the size of the original document you are scanning. Cannot scan to an application Select a different application 1 From the Selected Application Does Not Support Multiple Pages dialog, click Cancel. 2 From the All-In-One Center Scanning & Copying tab, choose a different application from the "Send scanned image to" menu. 3 Scan the document. Cannot scan to a computer over a network Review scanning steps See "Scanning to a computer over a network" on page 70. Troubleshooting 105