Nokia N72 User Guide - Page 107
Troubleshooting, Q&A, Q&A
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Troubleshooting Troubleshooting Q&A Bluetooth connectivity Q: Why can't I find my friend's device? A: Check that both devices have activated Bluetooth connectivity. Check that the distance between the two devices is not over 10 metres (32 feet) and that there are no walls or other obstructions between the devices. Check that the other device is not in hidden mode. Check that both devices are compatible. Q: Why can't I end Bluetooth connectivity? A: If another device is connected to your device, you can either end the connection using the other device or by deactivating Bluetooth connectivity. Press , and select Connect. > Bluetooth > Bluetooth > Off. Multimedia messaging Q: What should I do when the device cannot receive a multimedia message because memory is full? A: The amount of memory needed is indicated in the error message: Not enough memory to retrieve message. Delete some data first. To view what kind of data you have and how much memory the different data groups consume, press , and select Tools > File mgr. > Options > Memory details. Q: The note Retrieving message is shown briefly. What is happening? A: The device is trying to retrieve a multimedia message from the multimedia messaging centre. Check that the settings for multimedia messaging are defined correctly and that there are no mistakes in phone numbers or addresses. Press , and select Messaging > Options > Settings > Multimedia message. Q: How can I end the data connection when the device starts a data connection again and again? A: To stop the device from making a data connection, press , and select Messaging > Options > Settings > Multimedia message. To ignore all incoming multimedia messages, select Multimedia retrieval > Off. After this change, the device does not make any network connections related to multimedia messaging. Messaging Q: Why can't I select a contact? A: The contact card may not have a phone number or an e-mail address. Add the missing information to the contact card in Contacts. Entries that are saved only on the SIM card are not shown 107