Ricoh Aficio SG 3110DN User Guide - Page 210

8. Troubleshooting Paper Is Not Fed or Delivered Normally If the machine is operating but paper will not feed or paper jams multiple times, check the condition of the machine and paper. Paper does not feed smoothly. • Paper guides are not adjusted correctly. The paper guides of the paper tray do not match the paper loaded. Adjust the paper guides and load the paper again. See p.87 "Loading Paper". • Paper is not loaded correctly. The paper is not loaded correctly. Load the paper correctly. See p.87 "Loading Paper". • Paper is curled. Remove the loaded paper and check if it is curled. If it is, straighten the curl within 2 mm (0.08 inches). • Paper that is not compatible is loaded. Remove the loaded paper and replace it with compatible paper. See p.84 "Non-compatible Paper". Paper jams multiple times. • Printing densely colored images on both sides. When printing images containing areas of solid color that consume a lot of ink, we recommend single-sided printing. • Paper is still jammed in the machine. Pull the paper tray out, and then open the output ramp to check for jammed paper. Multiple sheets of paper are fed at one time. Load the paper again. Remove the paper from the paper tray, fan it well, and tap it on a flat surface such as a desk to even the edges. Check the position of the paper guides of the paper tray, and then load the paper again. See p.80 "Paper Handling Precautions", p.87 "Loading Paper". Though a paper jam is cleared, paper does not feed. When a paper jam occurs, clear the paper jam, and then press the [Form Feed] key. See p.211 "Using the [Form Feed] Key to Remove Jammed Paper". 208