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HP 4300n HP LaserJet 4200 and 4300 printers - Software Technical Reference Man - Page 17

Purpose and scope, Introduction, descriptions of known software issues and workarounds - laserjet troubleshooting

UPC - 808736314381

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1 Purpose and scope Introduction Note This Software Technical Reference (STR) provides information and troubleshooting tips for the printing system software for the HP LaserJet 4200 and HP LaserJet 4300 series printers. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP LaserJet printer end-users, as appropriate. The following information is included in this technical reference: • descriptions of drivers and platforms with system modifications • procedures for installing and uninstalling software components • descriptions of problems that can arise while using the printer, and known solutions to those problems • descriptions of known software issues and workarounds The following table contains descriptions of the printer models described in this STR. The printing system software for each printer model accommodates the differences between models. Bundle configurations might vary among geographic regions. Software Technical Reference Purpose and scope 15

Section	Page
Purpose and scope	17
Introduction	17
HP LaserJet 4200 and HP LaserJet 4300 series printers	18
Software description	23
Introduction	23
Supported operating systems	23
Technology background information	23
HP LaserJet user documentation	24
Adobe(R) Acrobat Reader(R)	24
HP LaserJet guides	24
HP LaserJet 4200 and 4300 series printing-system installation notes	24
HP LaserJet 4200 and 4300 printing-system release notes	25
Bidirectional communication	25
Bidirectional interface and connectivity	26
Driver Autoconfiguration	27
HP Web Access	28
Information tab	28
Device status	29
Configuration information	30
Links to off-printer solutions	30
Settings tab	30
Remote printer configuration	31
Networking tab	32
Configuration	32
Security	32
Diagnostics	33
Network settings	33
Configurable e-mail alerts	34
Printer Status and Alerts	35
E-mail command and response	39
Euro character	40
Printing-system components	41
Printing system and installer	41
HP LaserJet 4200 and 4300 software CD-ROMs for Windows systems	41
Installer features	42
Installable components	43
Printer drivers	43
PCL 5e, PCL 6, and PS drivers	43
Windows 95, 98, Me, NT 4.0, 2000, and XP driver versions	43
Macintosh and Macintosh-compatible system-driver versions	43
Additional driver availability	44
Macintosh components	44
Additional productivity tools	44
HP Web Registration	44
Optional software	44
HP Web JetAdmin	44
Driver features	47
Introduction	47
PCL 5e/PCL 6 driver features for Windows 95, Windows 98, Windows Me, and Windows NT 4.0	47
Help system	47
What's this? Help	47
Context-sensitive Help	47
Constraint messages	47
Bubble Help	48
Finishing tab features	50
Document preview image	50
Quick Sets	51
Defaults	51
User's Manual	52
Custom Quick Sets (Untitled)	53
Document Options	53
Print on Both Sides option	53
Flip Pages Up	53
Booklet Printing	53
Activating booklet printing	54
Selecting a booklet cover	55
Pages per Sheet	56
Print Quality	57
Default	57
Output Settings group box	57
Resolution	58
Scale Patterns (WYSIWYG)	58
Print all Text as Black	58
Font Settings group box	58
EconoMode	58
Effects tab features	59
Print Document On setting	59
Scale to Fit option	60
% of Normal Size option	60
Watermarks	60
Current watermarks	61
Watermark message	62
Message angle	62
Font attributes	62
Name	62
Color	62
Shading	62
Size	63
Default settings	63
Paper tab features	63
Printer image	63
All Pages	64
Other Pages	65
Back Cover	65
Size is	66
Custom	67
Name drop-down menu	67
Dynamic command button	68
Width and height controls	69
Custom width and height control limits	69
Paper and envelope icons	69
Measurement Units button	69
Close button	70
Source Is	70
Type Is	70
Printer image	71
Destination tab features	71
Destination Features	72
Hardware configuration and availability of Job Storage options	72
Configuring the printer driver for a printer hard disk	72
Job Storage modes	73
Off	73
Quick Copy	73
Proof and Hold	73
Using a PIN for Private Job and Stored Job	73
Private Job	73
Stored Job	74
Document identifiers used in Job Storage	74
User Name	74
Job Name	74
Using Job Storage options when printing	75
Releasing stored jobs at the printer	75
Deleting a print job	75
Output bin options	75
Options	76
Printer image	76
Basics tab features	77
Copies	77
Orientation	78
About	78
Driver extensions	78
Configure tab features	79
Printer Model group box	79
Paper-handling options	80
Duplexing unit	80
Mopier enabled	81
Envelope feeder	81
Optional paper destinations	81
Optional paper sources	81
Other options	81
Storage	82
Printer Memory	82
Allow scaling from large paper	82
Include types in application source list	82
Fonts	83
Ignore Application Collation	84
Automatic configuration	84
Printer image	84
NT Forms tab features	85
Configuring the trays	85
PS driver features for Windows 95, 98, Me, and NT 4.0	86
PS Level 3 Emulation support for the HP LaserJet 4200 and 4300 series printers	86
Page Setup tab features	86
Advanced tab features	87
Job Storage tab features	88
Off	89
Proof and Hold	89
Private Job and Stored Job	89
PIN	90
Private Job	90
Stored Job	90
Device Settings tab features	91
PCL 5e and PCL 6 driver features for Windows 2000 and Windows XP	91
Help system	91
What's this? Help	91
Context-sensitive Help	92
Constraint messages	92
Layout tab	92
Orientation	93
Print on Both Sides	93
Page Order	94
Advanced features	94
Paper Size	94
Copy Count and Collated	94
REt	95
Send TrueType as Bitmaps	95
Graphics Mode for PCL 5e	95
Paper/Quality tab features	96
Paper Options	96
First Page and Other Pages	96
Back Cover	97
Source is:	97
Type is:	97
Print Quality	98
EconoMode	98
Finishing tab features	99
Pages per Sheet	100
Print Page Borders	101
Page Order	101
Booklet Layout	101
Rotate by 180 degrees	102
Stapling Options	102
Stapling a document	102
Effects tab features	102
Print Document On setting	103
Scale to Fit option	103
% of Normal Size option	103
Watermarks	104
Current Watermarks	105
Watermark Message	106
Message Angle	106
Font Attributes	106
Name	106
Color	106
Shading	106
Size	107
Default settings	107
Destination tab features	107
Destination features	107
Hardware configuration and availability of Job Storage options	107
Configuring the printer driver for a printer hard disk	108
Job storage modes	109
Off	109
Quick Copy	109
Proof and Hold	109
Using a PIN for Private Job and Stored Job	109
Private Job	109
Stored Job	110
Document Identifiers used in Job Storage	110
User Name	110
Job Name	110
Using Job Storage options when printing	110
Releasing stored jobs at the printer	111
Deleting a print job	111
Output Bin Options	111
About tab	112
Device settings	113
Input Paper Handling Options	113
Accessory Output Bin	113
Duplex Unit (for 2-Sided Printing)	114
Printer Hard Disk	114
Mopier Enabled	114
Mopier mode and collation	114
Job Storage	114
Printer Memory	114
Form to Tray Assignment	115
HP LaserJet 4200/4300 software CD-ROM	115
In-box file layout	115
HP LaserJet software CD-ROM, Windows partition	115
Directory structure	115
HP LaserJet software CD-ROM, Macintosh Partition	115
Availability and fulfillment	116
In-box CD-ROMs	116
Web ordering	116
Web deployment	117
Printing-system software	117
Printer firmware	117
Standalone drivers	117
Operating system driver bundles	117
Point-and-print bundles	118
Other operating systems	118
Software component availability	118
Software component localization	119
Driver support tables for the HP LaserJet 4200 and 4300 series printers	121
Job stream output	121
Stream output modes	121
Connectivity	121
Bidirectional communication	121
Driver Management and Configuration utility	122
UI features	122
Help features	122
Constraint support	123
Document layout	123
Job storage	124
Custom preference storage/recall	124
Print controls	124
Watermarks	126
Paper sizes	126
Paper types	127
Paper sources	127
Alternate source/paper type	128
Printing destination	128
Installable options	128
Localization	128
PostScript specific	129
Installing Windows printing system components	131
Introduction	131
Supported operating systems	131
System Requirements	131
Font support	132
Basic fonts	132
Default fonts	132
Installation instructions	135
General installation for Windows 95, 98, Me, NT 4.0, 2000, and XP	135
Installing from the printing-system CD-ROM	136
Installing from a network or from downloaded files	136
Detailed Windows installation	136
Typical Installation dialog box sequence	136
Custom installation	153
Product registration (HP WebReg)	155
Customization Utility for Windows	161
Silent installer	162
Customized silent installer	162
Driver Management and Configuration Utility (Internal)	162
Command-line silent install	162
Method 1: Command line	163
Method 2: SETUP.LST	163
Driver-only installation	163
Point and Print installation for Windows 95, 98, Me, NT 4.0, 2000, and XP	164
Setting a default printer	165
Windows 3.1x	165
Printer support	165
Installation for Macintosh, IBM OS/2, and Linux operating systems	167
Introduction	167
System Requirements	167
Macintosh	167
IBM OS/2	167
Linux	167
Macintosh	168
Macintosh component descriptions	168
HP LaserJet PPDs	168
PDEs (Mac OS X)	168
HP LaserJet Utility	168
Installation notes	168
ColorSync profiles	168
Online Help	168
Screen fonts (Mac OS classic)	169
Font support	169
Installing the Macintosh printing system	172
To install the HP LaserJet printer software for Macintosh OS	172
To set up a USB direct printer connection with Mac OS 8.6 - 9.1	172
To set up an AppleTalk networked printer with Mac OS 8.6 - 9.1	173
To set up a printer with Mac OS X	173
Uninstalling the Macintosh printing system	173
In-box disk layout	173
Folders and files added through installation of the HP LaserJet software (Macintosh OS)	173
Macintosh (Macintosh OS Classic) installation	174
Main Install dialog box sequence	174
Printer setup using AppleTalk Chooser	178
HP LaserJet Screen Fonts Installer dialog box sequence	179
Macintosh (Macintosh OS X) installation	181
Main Install dialog box sequence	181
IBM OS/2 Warp 3.0 and later	184
OS/2 installation instructions	184
Installing a printer in OS/2 when printer object is missing	184
Installing a printer in OS/2 with pre-existing printer object on desktop	185
Font support	185
Changing a printer driver in the printer object	187
Changing the printer properties	187
Changing the job properties	187
Engineering Detail	189
Introduction	189
Media attributes	189
Paper sources and destinations	189
Paper tray configurations	189
Paper-source commands	190
Media types and sizes	190
PCL 5e and PCL 6 custom paper sizes	193