HP 5500dn HP Designjet 5500 series - User Guide - Page 331

clearing a media jam 8. Switch the printer on. 9. If there is some printing material left behind in the media path, loading can become difficult. This can be cleared by loading a rigid printing material through the media path. 10. If you have image quality problems after a media jam, this could indicate that the printheads have been moved from their correct position in the carriage. To correct this, align the printheads. check media path 1. Switch the printer off at the rear of the printer. 2. Check in case the roll has almost finished and is stuck to the empty cardboard core. 3. Load a new roll. contact hp If the front panel displays the Switch Power Off message again after you have gone through the above procedures, make a note of the message with the error code and contact HP. © 2002 hewlett-packard company file:///C|/Documents%20and%20Settings/---/Desktop/HP/html/p0099.htm (2 of 2) [8/5/2002 3:29:41 PM]