HP LaserJet 5000 Service Manual - Page 238

Table 7-5. Alphabetical Printer Messages (continued) Control Panel Message Event Log Explanation Message Recommended Action BAD OPT TRAY CONNECTION The optional tray is not connected properly. 1. Re-install the optional tray. 2. Make sure the optional tray is connected and the connector is not damaged. 3. Replace the optional tray. CANNOT DUPLEX REAR BIN OPEN The printer cannot duplex Close the rear output bin. because the rear output bin is open. CHECK INPUT DEVICE alternates with PAPER PATH OPEN PLEASE CLOSE IT The optional input tray cannot feed paper to the printer because a door or tray is open. 1. Check the doors and trays. 2. If doors and trays are closed, check tabs and sensor levers in the tray for proper operation. Replace any defective tabs or sensors. 3. Replace the PCA Controller in the feeder. CHOSEN LANGUAGE NOT AVAILABLE A print job requested a 1. Print the job using a printer language that does driver for a different printer not exist in the printer. The language, or add the job will not print and will requested language to the be cleared from memory. printer (if available). 2. Press [Go] to continue. DISK DEVICE FAILURE The EIO disk had a critical Reseat the EIO device or failure and can no longer replace it with a new one. be used. EN Troubleshooting the Printing System 7-17