HP LaserJet 5000 Service Manual - Page 41

HP FIRST HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service that provides technical information for HP LaserJet users as well as service personnel. Receiving a fax requires a group 3 facsimile machine or fax card. Service related information includes: q Service notes (HP Authorized dealers) q Application notes q Product Data Sheets q Material Safety Data Sheets (MSDS) q Typeface and accessory information q Printer support software information q Toner information q Driver request form and Software Matrix HP FIRST, U.S. Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to enter HP FIRST. HP FIRST, Europe Call HP FIRST at one of the following numbers: U.K., 0800-96-02-71 Belgium (Dutch), 078-111906 Switzerland (German), 155-1527 Netherlands, 06-0222420 Germany, 0130-810061 Austria, 0660-8128 For English service outside the above countries, call (31) 20-681-5792. HP CompuServe Forum CompuServe™ members can download a variety of support materials including product data sheets, software application notes, and printer drivers for many popular software applications. Members may also post and reply to questions in an interactive format. To access the HP Forum, type GO HP at any prompt. For more information, or to join CompuServe, call 1-800-524-3388. 2-6 Service Approach EN